YOUR JOB AND YOUR LIFE AT HENNER
Your position is based in Nantes. Within our management center (140 employees), we are recruiting 10 new health managers to meet our growth challenges.
You are the privileged contact of our insureds:
- You will advise and assist them whatever channel they choose: telephone, e-mail or mail and you will manage the payment of their benefits,
- You actively contribute to their satisfaction through the quality of the response provided, the quality of processing and your contribution to the achievement of our site's performance indicators.
You manage calls from our beneficiaries and health professionals:
- You inform and advise our clients on the coverage they have taken out,
- You accompany them on a daily basis in their care.
You manage calls from our beneficiaries and health professionals. In this capacity, your missions are as follows:
You carry out the administrative management
- management of the contract life: registration and cancellation of contracts, collection of contributions,
- management of health benefits: recording of reimbursements, preparation of estimates, issuing of reimbursements, etc. in accordance with internal procedures,
- management of updates and modifications to files (contract, address, bank details, etc.).
You manage customer relations:
- You will provide information to policyholders on their contract coverage, reimbursements and all aspects related to the life of the contract (subscription, amendments, cancellations, contributions, etc.), mainly by telephone and/or e-mail,
- You advise them and answer all their requests as well as those of health professionals.
There is no prospecting or selling involved in your job.
By joining our teams, you will benefit from training at our Nantes site, full support in our businesses and tools, and local management.
Your job is not routine, you occupy a position with great versatility and prospects for development.
Your position is a permanent contract and you benefit from all the social advantages granted to our teams: 13th month, vacation bonus, variable bonus of up to 5% of your gross annual salary if you achieve your objectives, profit-sharing bonus, company savings plan and pension plan with an attractive employer contribution, childcare bonus, luncheon vouchers, medical teleconsultation, 12 working time reductions per year in addition to your paid vacations.
You are guaranteed to respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities, caregivers or pregnant employees.
The job can be taken in the next few days (or weeks) depending on your availability.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
You have a bachelor's degree, with or without experience in insurance... but your personality interests us just as much.
You appreciate teamwork and you have excellent interpersonal skills. You are a good listener and you have a sense of customer service. You are methodical and demonstrate rigor, organization and reactivity on a daily basis. You are dynamic and enthusiastic in your work. You are concerned with achieving the objectives set: processing quality, volumes, deadlines.
In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.
HENNER PRESERVES ALL YOUR LIVES
We know that you don't just have a professional life. Of course, it is essential to the balance and fulfillment of your life, but it must not encroach on your personal, family, social, cultural or sporting life. We know this and we take care of it.
At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach applies to our teams as well. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral coverage, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
HENNERGES
YOUR JOB AND YOUR LIFE AT HENNER
Your position is based in Nantes. Within our management center (140 employees), we are recruiting 10 new health managers to meet our growth challenges.
You are the privileged contact of our insureds:
- You will advise and assist them whatever channel they choose: telephone, e-mail or mail and you will manage the payment of their benefits,
- You actively contribute to their satisfaction through the quality of the response provided, the quality of processing and your contribution to the achievement of our site's performance indicators.
You manage calls from our beneficiaries and health professionals:
- You inform and advise our clients on the coverage they have taken out,
- You accompany them on a daily basis in their care.
You manage calls from our beneficiaries and health professionals. In this capacity, your missions are as follows:
You carry out the administrative management
- management of the contract life: registration and cancellation of contracts, collection of contributions,
- management of health benefits: recording of reimbursements, preparation of estimates, issuing of reimbursements, etc. in accordance with internal procedures,
- management of updates and modifications to files (contract, address, bank details, etc.).
You manage customer relations:
- You will provide information to policyholders on their contract coverage, reimbursements and all aspects related to the life of the contract (subscription, amendments, cancellations, contributions, etc.), mainly by telephone and/or e-mail,
- You advise them and answer all their requests as well as those of health professionals.
There is no prospecting or selling involved in your job.
By joining our teams, you will benefit from training at our Nantes site, full support in our businesses and tools, and local management.
Your job is not routine, you occupy a position with great versatility and prospects for development.
Your position is a permanent contract and you benefit from all the social advantages granted to our teams: 13th month, vacation bonus, variable bonus of up to 5% of your gross annual salary if you achieve your objectives, profit-sharing bonus, company savings plan and pension plan with an attractive employer contribution, childcare bonus, luncheon vouchers, medical teleconsultation, 12 working time reductions per year in addition to your paid vacations.
You are guaranteed to respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities, caregivers or pregnant employees.
The job can be taken in the next few days (or weeks) depending on your availability.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
You have a bachelor's degree, with or without experience in insurance... but your personality interests us just as much.
You appreciate teamwork and you have excellent interpersonal skills. You are a good listener and you have a sense of customer service. You are methodical and demonstrate rigor, organization and reactivity on a daily basis. You are dynamic and enthusiastic in your work. You are concerned with achieving the objectives set: processing quality, volumes, deadlines.
In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.
HENNER PRESERVES ALL YOUR LIVES
We know that you don't just have a professional life. Of course, it is essential to the balance and fulfillment of your life, but it must not encroach on your personal, family, social, cultural or sporting life. We know this and we take care of it.
At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach applies to our teams as well. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral coverage, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
HENNERGES
YOUR JOB AND YOUR LIFE AT HENNER :
Your position is based at Neuilly-sur-Seine. Within our Operations Management department, we are recruiting one Client Service Officer W/M to meet our growth challenges.
The tasks of Client Service Officer W/M are as follows :
Follow the financial flows linked to the insurers in terms of contributions and benefits.
Manage the monthly payment of contributions to risk holders
Send out declarations of paid benefits and ensure their recovery (carry out reminders)
Follow up on the rejection of benefits in relation with the commercial services and the insurers in order to recover the funds from the risk holders
Ensure the justification of the accounts of the portfolio entrusted to you on a quarterly basis in order to meet the demands of the auditors
Ensuring that the flows are set up correctly at all times in order to facilitate exchanges with our partners
Ensure mutual assistance within the team and the financial department when necessary
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION :
You will be responsible for the development and implementation of a new business model for the insurance industry, including the development and implementation of new products and services. You also have a good command of office automation tools (Excel).
You will be able to analyse and summarise, and have a sense of results. Rigour and autonomy will be your assets for this position. Finally, you enjoy working in a team and are committed.
In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.
HENNER PRESERVES ALL YOUR LIVES
We know that you don't just have a professional life. Of course, it is essential to the balance and fulfilment of your life, but it must not impinge on your personal, family, social, cultural or sporting life. We know this and we take care of it.
At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, providence, retirement, funeral cover, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
HENNERGES
YOUR POSITION AND YOUR LIFE AT HENNER :
Your position is based in Neuilly sur Seine. Within the IT Department, the AMOA teams are responsible for coordinating the collection and analysis of the information system needs of the Group's business departments and for carrying out the related projects.
In order to support its growth, we are looking for a Business Analyst specialized in health care who will be in charge of analyzing the needs of the Businesses and modeling them in order to propose the solutions best suited to their expectations.
You will be responsible for :
- Maintaining alignment of business needs with the IT roadmap
- Collecting requirements and ensuring their compatibility with business processes.
- Enrich the documentation of business processes as needed
- Analyze the needs and prioritize them according to the global roadmap, the constraints and the envisaged return on investment.
- Write the specifications in accordance with the methodology in force and taking into account the existing, functional and non-functional requirements (quality of service, security, RGPD, usability, etc.)
- Lead specification workshops with the relevant business units and write up the reports
- Write the general and detailed functional specifications based on the specifications validated by the business and in accordance with the methodology in force
- Accompany the other stakeholders (designer/developer, testers, etc.) in the appropriation of the functional specifications
- Contribute to and/or participate in change management (training, user support, etc. ....)
- Contribute to and/or participate in the development of the acceptance booklet
- Advise the business units on the opportunity of a particular functional change
- Contribute to the improvement of the quality of relations with the Businesses
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION:
You have a degree from an engineering school and/or a post-graduate degree and at least 3 years of professional experience. You have developed knowledge of the insurance/brokerage/health/provident sector and enjoy working in a team.
Your analytical skills and rigor are well proven. Lastly, spoken and written English will enable you to communicate with your contacts.
HENNER PRESERVES ALL YOUR LIVES:
We know that you don't just have a professional life. Of course, it is essential to the balance and fulfillment of your life, but it must not encroach on your personal, family, social, cultural or sporting life. We know this and we take care of it.
At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach applies to our teams as well. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral coverage, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
HENNERIT
YOUR JOB AND YOUR LIFE AT HENNER :
As a member of our Technical & Actuarial Department, International Consulting Division, you will be responsible for the technical management of individual and group health and provident contracts, internationally (companies, international organisations, standard contracts), in collaboration with our sales teams.
Your main tasks will be as follow :
- Establishing and analysing profit and loss accounts,
- Carry out relevant statistical studies,
- Adapting the levels of cover/contributions to the needs of the clients,
- Supporting the sales teams on calls for tenders (subscription/pricing).
- In addition to the technical aspects of the role, you will also act as an advisor to our sales teams and within the Technical and Actuarial Department on all technical issues relating to our business area.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION:
You will have a minimum of 3 years experience in a technical department of a brokerage firm, in consulting, in an insurance company, mutual insurance company or provident institution. A first experience in underwriting (France or International) is desirable.
You have a very good command of Excel and SAS and are bilingual in English.
You are pragmatic, constructive and adaptable, and you are also able to make proposals. Your analytical skills and ability to synthesise information, combined with your ability to work as part of a team, are key to this position.
HENNER PRESERVES ALL YOUR LIVES
We know that you don't just have a professional life. Of course, it is essential to the balance and fulfilment of your life, but it must not impinge on your personal, family, social, cultural or sporting life. We know this and we take care of it.
At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
HENNERFR
YOUR JOB AND YOUR LIFE AT HENNER
Your position is based in Neuilly sur Seine. Within our management center (about 90 employees), we are recruiting a Health SSI Analyst (M/W) to meet our growth challenges.
Your missions are the following:
- You ensure the proper functioning of the ISMS: Organization of governance bodies, animation of the documentary repository, operational monitoring of non-conformity treatment plans and improvement opportunities
- You propose changes to the directives and processes in line with the security strategy
- You manage and participate in information security projects led by the IS department
- You establish and maintain the IS governance and risk analysis tools
- You participate in the design and animation of cybersecurity awareness campaigns
- You ensure the proper application of security directives and the security process
- You implement information security in projects and applications by supporting project managers
- You ensure that the security recommendations are properly taken into account at the time of commissioning
- You prove the solidity of our Information Security to prospects, customers and partners (audits, calls for tender)
By joining our teams, you will benefit from training at our Neuilly site, full support in our businesses and tools, and local management.
Your job is not routine, you occupy a position with great versatility and prospects for development.
Your position is a permanent contract and you benefit from all the social advantages granted to our teams: 13th month, vacation bonus, variable bonus of up to 5% of your gross annual salary if you achieve your objectives, profit-sharing bonus, company savings plan and pension plan with an attractive employer contribution, childcare bonus, luncheon vouchers, medical teleconsultation, 12 working time reduction per year in addition to your paid vacations.
You are guaranteed to respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities, caregivers or pregnant employees.
The job can be taken in the next few days (or weeks) depending on your availability.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
You have a bachelor's degree, with or without experience in insurance... but your personality interests us just as much.
You appreciate teamwork and you have excellent interpersonal skills. You are a good listener and you have a sense of customer service. You are methodical and demonstrate rigor, organization and reactivity on a daily basis. You are dynamic and enthusiastic in your work. You are concerned with achieving the objectives set: processing quality, volumes, deadlines.
In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.
HENNER PRESERVES ALL YOUR LIVES
We know that you don't just have a professional life. Of course, it is essential to the balance and fulfillment of your life, but it must not encroach on your personal, family, social, cultural or sporting life. We know this and we take care of it.
At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach applies to our teams as well. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral coverage, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
HENNERIT
YOUR POSITION AND YOUR LIFE AT HENNER
Your position is based in Tunis. Within our international management center (200 employees), we are recruiting an Operations Assistant W/M to meet our growth challenges.
By joining our teams, you will benefit from a training on our Tunis site, a complete accompaniment to our jobs and tools and a proximity management.
You will be part of a team of about ten managers at our Tunis site (Les Berges du Lac). And more globally, an International Management Department composed of more than 200 employees in 15 countries managing the health contracts of 242,000 expatriates in 198 countries around the world.
Your job will not be routine, you will occupy a position with great versatility and prospects for development.
As a Management Assistant, you will be responsible for the coordination of all administrative and organizational tasks necessary for the smooth running of the department:
- Carrying out the classic missions of assistance for the person in charge (keeping the agenda, transcribing letters and reports, managing travel, receiving and filtering telephone calls, filing, etc.);
- Assist and participate in the activities of the management unit (mail management, mailing, calls, specific management files...);
- Management of the insured's cards;
- Take charge of the management unit's stewardship (logistics, office supplies ....)
- Ensure the follow-up of the various absences of the service (sickness, paid leave, RTT...);
- Be the permanent relay between the manager and the team and coordinate the actions according to the directives of the manager;
- Assist occasionally in the management of reimbursements (e-claiming.) of the service
Your job is not routine, you occupy a position with great versatility and prospects for development.
Your position is a permanent contract and you benefit from all the social advantages granted to our teams: 13th month, vacation bonus, variable bonus of up to 5% of your gross annual salary if you achieve your objectives, profit-sharing bonus, company savings plan and pension plan with an attractive employer contribution, childcare bonus, luncheon vouchers, medical teleconsultation, 12 working time reductions per year in addition to your paid vacations.
You are guaranteed to respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities, caregivers or pregnant employees.
The job can be taken in the next few days (or weeks) depending on your availability.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
Ideally, you have a first experience in assistantship, ... but your personality interests us as much.
You appreciate teamwork and you have excellent interpersonal skills. You are a good listener and you have a sense of customer service. You are methodical and demonstrate rigor, organization and reactivity on a daily basis. You are dynamic and enthusiastic in your work. You are concerned with achieving the objectives set: processing quality, volumes, deadlines.
In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.
HENNER PRESERVES ALL YOUR LIVES
We know that you don't just have a professional life. Of course, it is essential to the balance and fulfillment of your life, but it must not encroach on your personal, family, social, cultural or sporting life. We know this and we take care of it.
At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach applies to our teams as well. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral coverage, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
HENNERINT
YOUR POSITION AND YOUR LIFE AT HENNER
Your position is based in Nairobi, within our Operations and Management department (approximately ten employees), we are recruiting for a Client Service Officer W/M to meet our growth challenges.
Your main tasks as Client Service Officer W/M are as follows:
You will be responsible for the customer/insured relationship from A to Z in order to guarantee an excellent customer experience and access to care in the best conditions:
You will answer the calls of the insured, process their claims, answer their emails and also send an acceptance letter for the coverage of their hospitalization.
You will be responsible for checking and verifying the completeness and accuracy of data and/or actions taken.
You will alert at the right level in case of risks while applying the procedures and standards in force to ensure an excellent quality of service.
You will be responsible for dealing with simple complaints from customers and/or health professionals.
You will be involved in monitoring service quality and customer satisfaction.
Your work will not be routine, you will occupy a position with great versatility and prospects for development.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
You have a minimum of 2 years experience in management assistance with customer contact... but we are equally interested in your personality
You appreciate teamwork and have excellent interpersonal skills. You are a good listener and you have a sense of customer service.
You are methodical and demonstrate rigour, organisation and responsiveness on a daily basis. You are dynamic and enthusiastic in your work.
You are keen to achieve the objectives set: quality of processing, volumes, deadlines.
Finally, you have a good level of English - type C2 (European); knowledge of a second language such as French would be a plus.
In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive working environment.
HENNER PRESERVES ALL YOUR LIVES
We know that you don't just have a professional life. Of course, it is essential to the balance and fulfilment of your life, but it must not impinge on your personal, family, social, cultural or sporting life. We know this and we take care of it.
At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
HENNERINT
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