VOTRE POSTE ET VOTRE VIE CHEZ HENNER :
Le poste est basé à Neuilly-sur-Seine, au sein de la Direction du contrôle interne et de la conformité, nous recrutons un Chargé de conformité F/H pour répondre à nos enjeux de croissance.
Vous avez pour missions principales :
-Suivi des évolutions des normes et législations auxquelles sont soumises les entités du Groupe
-Mise à jour des politiques S2 rattachées à la fonction clé vérification de la conformité
-Mise à jour ou élaboration des procédures et modes opératoires sur les thématiques de conformité (RGPD, LCB-FT, DDA, Déshérence, etc.)
-L’accompagnement des évolutions projets/produits
-Contribuer à l’élaboration des reportings réglementaires
-Déployer les travaux de cartographie des risques de non-conformité et identifier les dispositifs de maîtrise des risques
-Accompagner les équipes internes dans la mise à jour des règlementations qui s’appliquent à l’entreprise
-Participation à l’élaboration des plans de contrôles sur les thématiques de conformité (RGPD, LCB-FT, DDA, Déshérence, etc.)
-Prendre en charge les contrôles de non-conformité,
-Contribuer à la diffusion et à la bonne application des procédures liées à la gestion du risque de non-conformité
-Assurer les relations avec les organismes d’assurances partenaires et les régulateurs quant aux sujets liés à la conformité
-Réaliser un reporting de suivi des actions
-Sensibilisation et formations des collaborateurs
VOS QUALITÉS HUMAINES ET PROFESSIONNELLES POUR CE POSTE
Idéalement diplômé d’un master en droit orienté banque/assurance, vous avez une expérience opérationnelle de 3-5 ans dans le suivi des sujets Conformité.
La connaissance du monde de l’Assurance de personnes est un plus.
Vous avez une appétence pour la gestion de projet
Vous êtes reconnu(e) pour votre rigueur, votre proactivité, votre sens de l’organisation et vos capacités d’analyse, vous êtes à l’aise dans la communication écrite et orale (en français et en anglais)
Vous êtes très à l’aise avec le pack office.
Vous avez un relationnel facilitateur, rejoignez-nous !
HENNER PRESERVE TOUTES VOS VIES
Nous savons que vous n’avez pas qu’une vie professionnelle. Certes, elle est essentielle dans l’équilibre et l’épanouissement de votre vie mais elle ne doit pas empiéter sur vos vies personnelle, familiale, sociale, culturelle ou sportive. Nous le savons et nous y veillons.
Chez Henner, notre métier consiste à protéger la vie et la santé de 2,1 millions de personnes. Nous les protégeons comme s’ils étaient des membres de notre famille. Nous appelons cela le Caring et cette approche s’applique aussi à nos équipes. Et donc à vous que nous souhaitons recruter aujourd’hui pour renforcer nos équipes et rejoindre notre Groupe, leader français de l’assurance santé collective et spécialiste de la protection sociale (santé, prévoyance, retraite, garantie obsèques, épargne salariale et actionnariat salarié). Nous mettons à disposition de nos bénéficiaires le plus important réseau mondial de partenaires de santé (1,6 million de professionnels dans 196 pays).
HENNERFR
YOUR POSITION AND YOUR LIFE AT HENNER
Your position is based in Neuilly Sur Seine. Within our management center, we are recruiting new health managers to meet our growth challenges.
Because at Henner, we are here to provide concrete solutions, but also to anticipate the needs of our policyholders to make their lives easier:
You are the primary contact for our beneficiaries and healthcare professionals, mainly by telephone and email:
- You accompany them on a daily basis in their care,
- You inform them about their contract coverage, reimbursements and all aspects related to the life of the contract (subscription, amendments, cancellations, contributions, etc.)
- You actively contribute to their satisfaction through the quality of your response and the efficiency of your treatment contributes to the achievement of our site's performance indicators.
Please note that there is no prospecting or selling within the framework of your function.
You carry out the administrative management in accordance with internal procedures:
- management of the contract life: registration and cancellation of contracts, collection of contributions,
- management of health benefits: recording of reimbursements, preparation of estimates, issuing of reimbursements, etc.
- management of updates and modifications of files (contract, address, bank details, etc.).
By joining our teams, you will benefit from training on our management site, and full support in our business and tools. Your job is not routine, you occupy a position with great versatility and prospects for development.
You are not familiar with the insurance or management professions?
Our internal training team will be there to support you from the moment you arrive. You will be able to count on a strong dynamic of mutual aid and knowledge sharing within your team, and you will benefit from a local management team that will be attentive to your progress throughout your career at Henner.
You can start work in the next few days (or weeks), depending on your availability.
You will benefit from all the social advantages granted to our teams: 13th month, vacation bonus, variable bonus of up to 5% of your gross annual salary if you achieve your objectives, profit-sharing bonus, company savings plan and pension plan with an attractive employer contribution, childcare bonus, luncheon vouchers, medical teleconsultation, 12 RTT per year in addition to your paid vacations, 100% coverage of the basic mutual insurance scheme.
You are guaranteed to respect the balance between your professional and personal life thanks to our company agreements and a flexible work organization that allows you to telework up to 2 days a week, or even 3 days for people with disabilities, caregivers or pregnant employees.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
You preferably have a bachelor's degree, with or without experience in insurance... but your personality interests us just as much.
You appreciate teamwork and you have excellent interpersonal skills. You are a good listener and you have a sense of customer service. You are methodical and demonstrate rigor, organization and reactivity on a daily basis. You are dynamic and enthusiastic in your work. You are concerned with achieving the objectives set: processing quality, volumes, deadlines.
In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.
HENNER PRESERVES ALL YOUR LIVES
We know that you don't just have a professional life. Of course, it is essential to the balance and fulfillment of your life, but it must not encroach on your personal, family, social, cultural or sporting life. We know this and we take care of it.
At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach applies to our teams as well. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral coverage, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
HENNERGES
YOUR JOB AND YOUR LIFE AT HENNER
Our Operations Department is looking for a 6-month intern to join a Management Unit as a Client Service Officer W/M.
The Operations Department covers all the activities of underwriting, drafting and current management of our clients' contracts. The Group's fully integrated organization allows for the global management of the technical and administrative management of contracts as well as a personalized relationship and a high level of responsiveness.
Reporting to the Management Unit Manager, you will join a dynamic team at the Lisbon office : Avenida 5 de Outubro 125.
Within the framework of this internship, you will be associated with the following activities :
You carry out the administrative management :
Management of the life of the contract: registration and cancellation of contracts, collection of contributions,
Management of health benefits: recording of reimbursements, preparation of estimates,
Issuance of reimbursements... in accordance with internal procedures,
Management of updates and modifications of files (contract, address, RIB...).
You manage the customer relationship :
You inform the policyholders about the guarantees of their contracts, the reimbursements and all aspects
You inform the policyholders about the guarantees of their contracts, the reimbursements and all aspects related to the life of the contract (subscription, amendments, cancellations, contributions...) mainly by telephone and/or by e-mail,
You advise them and answer all their requests as well as those of health professionals.
There is no commercial prospecting or selling as part of your job.
By joining our teams, you will benefit from internal training, full support for our business and tools, and local support.
Your internship will be paid and may lead to a permanent contract.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
You are a student in a language school, in business or in health management. You have perfect elocution and good writing skills. Autonomous, rigorous, you like to work in a team, you are a good listener and you have a good sense of analysis and synthesis. You are at ease with the telephone, calm, diplomatic and have a strong sense of customer service. You are bilingual English/French.
YOUR JOB AND YOUR LIFE AT HENNER
Our Health Department is looking for a 4-month intern to join a regional manager of the medical network as a Medical Network Assistant.
The health department supports our companies and policyholders when a medical event occurs. It is divided into 3 divisions:
- Medical, composed of medical experts (dentist, doctor, nurse) as well as assistants and administrative coordinators in charge of controlling specific health files.
- Care network, in charge of maintaining and developing our network of hospitals and health care providers so that our policyholders can benefit from the best service wherever they are.
- Prevention, in charge of developing preventive actions and quality of life at work within companies to avoid health problems (screening campaign, vaccination, etc.).
To enable you to gain professional experience and put your knowledge into practice, we are recruiting a Medical Network Assistant trainee who will join our Medical Expertise and Care Network Department for a period of 4 months.
In collaboration with the Medical Network Coordinator, you will join a dynamic team at the Lisbon office : Avenida 5 de Outubro 125.
Within the framework of this internship, you will be associated with the following activities :
Follow up on the contracts/Drat contracts signed/ follow up on the administrative document that the providers send/ Fill in the contracts with missing information. We need help on that, and to send reminders to the providers to share the necessary documents (including the KYC).
Check if the partners have a Henner account, active, or need help activating the HPP account, schedule the training and save the name of the attendees to the training.
Act as a point of contact for internal and external clients (to assist in submission of invoices, access HPP Portal).
Liaise with health care partners requests and queries from coordinators.
Liaise with different departments (operations, medical, network and legal).
Reviewing invoices
By joining our teams, you will benefit from internal training, full support for our business and tools, and local support.
Your internship will be paid and may lead to a permanent contract.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
You are bilingual Spanish (C1) or (C2) and fluent in English (B1) or (B2)
You are a student with some knowledge of office management systems and procedures, you are able to bring to the fore your management skills and use your ability to priorize your own work.
You have the capacity to analyze a problem and provide a solution. You have excellent oral and written skills.
Finally, you are an organized person with the ability to do several tasks simultaneously.
YOUR JOB AND YOUR LIFE AT HENNER
Our Operations Department is looking for a 6-month intern to join a Management Unit as a Client Service Officer W/M.
The Operations Department covers all the activities of underwriting, drafting and current management of our clients' contracts. The Group's fully integrated organization allows for the global management of the technical and administrative management of contracts as well as a personalized relationship and a high level of responsiveness.
Reporting to the Management Unit Manager, you will join a dynamic team at the Madrid office : Calle de O'Donnell, 12.
Within the framework of this internship, you will be associated with the following activities :
You carry out the administrative management :
Management of the life of the contract: registration and cancellation of contracts, collection of contributions,
Management of health benefits: recording of reimbursements, preparation of estimates,
Issuance of reimbursements... in accordance with internal procedures,
Management of updates and modifications of files (contract, address, RIB...).
You manage the customer relationship :
You inform the policyholders about the guarantees of their contracts, the reimbursements and all aspects
You inform the policyholders about the guarantees of their contracts, the reimbursements and all aspects related to the life of the contract (subscription, amendments, cancellations, contributions...) mainly by telephone and/or by e-mail,
You advise them and answer all their requests as well as those of health professionals.
There is no commercial prospecting or selling as part of your job.
By joining our teams, you will benefit from internal training, full support for our business and tools, and local support.
Your internship will be paid and may lead to a permanent contract.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
You are a student in a language school, in business or in health management. You have perfect elocution and good writing skills. Autonomous, rigorous, you like to work in a team, you are a good listener and you have a good sense of analysis and synthesis. You are at ease with the telephone, calm, diplomatic and have a strong sense of customer service. You are bilingual English + Portuguese or German or French.
YOUR POSITION AND YOUR LIFE AT HENNER
Your position is based in Bezannes. Within our management center, we are recruiting new health managers to meet our growth challenges.
Because at Henner, we are here to provide concrete solutions, but also to anticipate the needs of our policyholders to make their lives easier:
You are the primary contact for our beneficiaries and healthcare professionals, mainly by telephone and email:
- You accompany them on a daily basis in their care,
- You inform them about their contract coverage, reimbursements and all aspects related to the life of the contract (subscription, amendments, cancellations, contributions, etc.)
- You actively contribute to their satisfaction through the quality of your response and the efficiency of your treatment contributes to the achievement of our site's performance indicators.
Please note that there is no prospecting or selling within the framework of your function.
You carry out the administrative management in accordance with internal procedures:
- management of the contract life: registration and cancellation of contracts, collection of contributions,
- management of health benefits: recording of reimbursements, preparation of estimates, issuing of reimbursements, etc.
- management of updates and modifications of files (contract, address, bank details, etc.).
By joining our teams, you will benefit from training on our management site, and full support in our business and tools. Your job is not routine, you occupy a position with great versatility and prospects for development.
You are not familiar with the insurance or management professions?
Our internal training team will be there to support you from the moment you arrive. You will be able to count on a strong dynamic of mutual aid and knowledge sharing within your team, and you will benefit from a local management team that will be attentive to your progress throughout your career at Henner.
You can start work in the next few days (or weeks), depending on your availability.
You will benefit from all the social advantages granted to our teams: 13th month, vacation bonus, variable bonus of up to 5% of your gross annual salary if you achieve your objectives, profit-sharing bonus, company savings plan and pension plan with an attractive employer contribution, childcare bonus, luncheon vouchers, medical teleconsultation, 12 RTT per year in addition to your paid vacations, 100% coverage of the basic mutual insurance scheme.
You are guaranteed to respect the balance between your professional and personal life thanks to our company agreements and a flexible work organization that allows you to telework up to 2 days a week, or even 3 days for people with disabilities, caregivers or pregnant employees.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
You preferably have a bachelor's degree, with or without experience in insurance... but your personality interests us just as much.
You appreciate teamwork and you have excellent interpersonal skills. You are a good listener and you have a sense of customer service. You are methodical and demonstrate rigor, organization and reactivity on a daily basis. You are dynamic and enthusiastic in your work. You are concerned with achieving the objectives set: processing quality, volumes, deadlines.
In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.
HENNER PRESERVES ALL YOUR LIVES
We know that you don't just have a professional life. Of course, it is essential to the balance and fulfillment of your life, but it must not encroach on your personal, family, social, cultural or sporting life. We know this and we take care of it.
At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach applies to our teams as well. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral coverage, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
HENNERGES
Henner, groupe international et indépendant, développe et opère des solutions innovantes en assurances de personnes pour les particuliers, les professionnels et les entreprises. Leader en France sur le marché de l’assurance santé collective et spécialiste de la protection sociale (santé, prévoyance, retraite et garantie obsèques), le groupe Henner dispose également d’une expertise reconnue en épargne salariale et actionnariat salarié. Il conseille plus de 11 000 entreprises en France et à l’international et accompagne ses clients en direct ou via son réseau de courtiers partenaires.Pour permettre un accès aux soins à ses clients et affiliés, où qu’ils se trouvent, le Groupe Henner met à leur disposition le plus important réseau mondial de partenaires de santé (1,6 M de professionnels répartis dans 189 pays). Il propose également un panel de services visant à développer, au sein des entreprises, des actions de prévention et de qualité de vie au travail.La richesse du Groupe ? 1 550 collaborateurs 18 bureaux dans le monde Nos domaines d’expertise : santé, prévoyance, garanties obsèques, retraite et épargne salariale, actionnariat salarié, mobilité et avantages sociaux à l’international, services et réseaux médicaux Nos métiers : conseil, courtage et gestion.Nous rejoindre, c’est intégrer une entreprise française et indépendante avec plus de 70 ans d’expérience, qui s’adapte et se réinvente tous les jours dans un secteur en pleine mutation.C’est aussi une entreprise engagée pour la diversité et qui encourage l'innovation, la créativité et accompagne le développement de compétences.Alors si vous souhaitez mettre vos qualités et votre expérience au service de nos clients et bénéficiaires, postulez !
DESCRIPTIF DU POSTE :
En tant que chargé(e) de paramétrage contrat vous intégrerez les équipes ATC présente sur notre site de Tunis.
Vos missions principales seront les suivantes :
Analyser le cahier des charges client, en vérifiant la conformité réglementaire des informations et en s’assurant de la faisabilité du paramétrage.
Anticiper les impacts sur les équipes de gestion du paramétrage envisagé
Réaliser le paramétrage ou la mise jour des paramétrages des offres, produits et garanties dans le système d’information
Assurer le paramétrage des flux financiers et des données assureur
Créer et mettre à jour la tarification des offres standard
Participer à la recette des paramétrages de l’équipe
Analyser et prendre en charge des corrections de paramétrage
Traiter des réclamations, demandes de service et d’amélioration
Assurer le suivi, le reporting et le contrôle de ses activités
PROFIL RECHERCHE :
Issu(e) d’une formation Bac +3 idéalement dans le domaine des assurances/ gestion idéalement ou autre domaine mais avec une expérience dans le secteur d’activité de l’assurance,Bonne maitrise des outils informatiques (pack office)Être à l’aise avec les chiffresParfaite maitrise de l’anglais.
HENENRGES
YOUR POSITION AND LIFE AT HENNER
Your position is based at Lisbon. Within our Health & Medical department, we are recruiting one Medical Network Coordinator to meet our growth challenges.
As Medical Network Coordinator, your day to day missions will be to develop the network of health partners and healthcare providers for Eastern Europe :
Prospect new healthcare professionals and perform regular field visits to various European countries.
Negotiate consistent contract terms and competitive rates.
Ensure compliance standards are met.
Act as a point of contact for healthcare partners in the Henner Network.
Liaise with different departments (operations, medical, network and legal).
Act as a point of contact for internal and external clients (to assist in submission of invoices, access HPP Portal,etc…).
By joining our teams, you will benefit from training in Lisbon, full support in our businesses and tools, and local management.
Your job is not routine, you occupy a position with great versatility and prospects for development.
Your position is a permanent contract and you benefit from all the social advantages granted to our teams:
free healthcare insurance for you and your family, annual variable bonus if you achieve your objectives, quaterly bonus & annual bonus depending the results of the company, meal and transportation allowances and medical teleconsultation.
You are guaranteed to respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities or pregnant employees.
The job can be taken in the next few days (or weeks) depending on your availability.
You must be willing to travel across your defined geographical area.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
You have a bachelor's degree, an experience in insurance and a medical background are a plus... but your personality interests us just as much.
You speak english fluently.
You speak Russian or Ukrainian or Romanian fluently.
An another language, like Spanish, is a nice to have.
You developped ability to negotiate, to pay attention to details and you have an experience in an international environement.
You are proactive, dynamic, organised and able to work within deadlines.
In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.
HENNER PRESERVES ALL YOUR LIVES
We know that you don't just have a professional life. Of course, it is essential to the balance and fulfillment of your life, but it must not encroach on your personal, family, social, cultural or sporting life. We know this and we take care of it.
At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach applies to our teams as well. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral coverage, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
HENNERINT
LE GROUPE HENNER
Henner est un groupe international et indépendant, qui crée et gère des solutions innovantes en assurances de personnes pour les particuliers, les professionnels et les entreprises.
Nous sommes 1 650 collaborateurs présents dans 20 pays dans le monde. Nous accompagnons chaque jour 15 000 entreprises clientes et 2,1 millions de bénéficiaires.
VOTRE POSTE ET VOTRE VIE CHEZ HENNER
Notre Direction International Global Partnerships commercialise, met en œuvre et pilote les partenariats avec des assureurs pour les accompagner dans leur stratégie à l’international sur tout ou partie des sujet suivants : aide à la définition des offres, benchmarks, assistance technique et actuarielle, accompagnement commercial et gestion des programmes expatriés. Son rôle est de mettre en œuvre, piloter et développer les partenariats existants.
Un jeune talent commercial est recherché pour occuper un poste d’attaché commercial en alternance dans nos locaux de Neuilly-sur-Seine afin d’accompagner le développement du département pour une durée de 12 à 24 mois.
Au sein d’une équipe commerciale internationale et interculturelle, et en collaboration avec les autres Attachés commerciaux, vous êtes en charge d’assister les Chargés de comptes dans la mise en place des contrats et le suivi des partenariats . Ainsi, les missions principales qui en découlent sont les suivantes :
Contribuer au suivi du portefeuille client en appui des Chargés de comptes
Analyser et traiter opérationnellement les demandes clients (appels, mails, courriers) dans le respect des procédures internes
Être en charge des aspects administratifs de la mise en place des contrats
Faciliter les échanges et la coordination avec les autres services de l'entreprise (ex : Gestion, Finance, etc.)
Gérer les réclamations et les sujets client nécessitant investigations auprès d’autres équipes et résoudre les situations bloquantes
Participer à l’élaboration et la mise à jour des tableaux de bords et statistiques à destination des clients
Réaliser les documents de communication destinés aux assurés expatriés en français et anglais
Assister les Charges de comptes à préparer des présentations clients
VOS QUALITÉS HUMAINES ET PROFESSIONNELLES POUR CE POSTE
Vous souhaitez préparer un Master 1 ou 2 dans un cursus universitaire ou école de commerce, de préférence en Management International des Assurances.
Rigoureux, méthodique et organisé(e), vous faites preuve de capacités d’adaptation et d’aisance relationnelle.
Votre esprit d’équipe, votre sens de l’écoute et ton dynamisme commercial seront des atouts pour la réalisation de vos missions.
Vous parlez couramment l’anglais et vous avez le goût pour l’ouverture multiculturelle. Vous maîtrisez les outils bureautiques (Word, Excel, PowerPoint).
HENNERALT
THE HENNER GROUP
Henner is an international, independent group that creates and manages innovative personal insurance solutions for individuals, professionals and businesses.
We have 1,650 employees in 20 countries around the world. Every day we support 15,000 corporate clients and 2.1 million beneficiaries,
YOUR JOB AND YOUR LIFE AT HENNER
The Human Resources Department is looking for an Employment Lawyer for an apprenticeship contract.
Working alongside our Social Affairs Lawyer, you will ensure compliance with legislation by seeking legal solutions adapted to each situation. You will be responsible for ensuring compliance with the legal and regulatory framework in terms of individual and collective labour relations, and will provide your technical expertise and advice to all your contacts: Managers and HR.
Your missions will be as follows:
- Helping to organise and monitor meetings of staff representative bodies
- You will also be responsible for the development and implementation of the company's business strategy, including the development and implementation of the company's strategy for the future.
- Responding to requests from the entire HR team on individual and collective issues
- Preparation of meetings of the Staff Representative Bodies
- Preparation of collective negotiations.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
Student in Social Law preparing a Master 2.
The versatility of this position requires organisation, autonomy and rigour. In a dynamic environment and with interactions covering all of our geographies around the world, you will need to be curious, pragmatic and have a sense of priorities.
Your analytical skills and ability to synthesise information, combined with your writing skills, will be crucial in supporting us on a daily basis. But your ability to listen and serve, your flexibility and your excellent interpersonal skills will also be particularly appreciated.
HENNERALT
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