Postuler

Henner is an international and independent group that develops and manages innovative personal insurance solutions for individuals, professionals and companies. A leader in France on the group health insurance market and specialist in social protection (health, life and disability insurance, pension plans and funeral insurance), the Henner group also has recognised expertise in employee savings and stock ownership. It advises more than 15,000 companies in France and internationally and supports clients both directly and through its network of partner brokers.

To provide its clients and members with access to care wherever they are in the world, the company has formed the world’s largest network of healthcare providers, with 1.6 million providers in 196 countries. It also delivers a range of services to develop prevention action and promote quality of life in the workplace among companies.

We are 1600 employees based in 20 offices worldwide. By coming to work with us, you are joining a company which is committed to diversity and encourages innovation and creativity and supports the development of skills.

JOB DESCRIPTION:

As Medical Coordinator Assistant your day to day missions will include:Apply the relevant administrative procedures for all files encounter

Ensure that all procedures that have been carried out accordance to the guidelines provided

Sort, check and distribute emails/files according to the specific instructions

Respond to simple queries for information and access relevant files (via email, telephone)

Insert customer and account data by inputting text based and numerical information from source documents to medcase

To negotiate on files in Europe

Identify and alert the line manager for anomalies and sensitive files and be a source of proposal

Keep information confidential, and Comply with data integrity and security policies

Meet the agreed deadlines for all given tasks

Contributes to team effort by accomplishing related results as needed

To perform other duties as assigned

REQUIRED PROFIL:

Previous experience in the insurance, banking or medical sector is an asset.

Experience in a multinational international environment.

Ability to negotiate.

Good communication and teamwork skills.

Service oriented.

Excellent attention to detail.

Good interpersonal skills, dynamic and organized.

Pro-active, friendly and patient.

Able to work within deadlines and well under pressure.

Languages: Fluent English.

HENNERINT

Henner is an international and independent group that develops and manages innovative personal insurance solutions for individuals, professionals and companies. A leader in France on the group health insurance market and specialist in social protection (health, life and disability insurance, pension plans and funeral insurance), the Henner group also has recognised expertise in employee savings and stock ownership. It advises more than 11,000 companies in France and internationally and supports clients both directly and through its network of partner brokers.

To provide its clients and members with access to care wherever they are in the world, the company has formed the world’s largest network of healthcare providers, with 1.6 million providers in 189 countries. It also delivers a range of services to develop prevention action and promote quality of life in the workplace among companies.

We are 1,550 employees based in 18 offices worldwide. By coming to work with us, you are joining an company committed to diversity and encourages innovation and creativity and supports the development of skills.

JOB DESCRIPTION

English and Italian required

As Client Services Officer :

You evaluate and managed customer claims.

You liaise with insurance companies, clients and service providers via telephone and email.

Coordinate the direct billing process with international providers.

Handle a portfolio of clients with expatriates stationed worldwide.

Regulate health care costs for policyholders and third parties.

Processing e-claims and Invoicing.

REQUIRED PROFILE

Previous experience in the insurance or medical sector is an asset, and in international environment

Good communication and teamwork skills.

Service oriented

Excellent attention to detail

English and Italian required

HENNERINT