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Administrative officer F/H
THE POSITION
Our Management Center Division is looking for its future "Administrative Manager" (M/F) on a permanent contract. Our teams within the Management Center Division support our beneficiaries and healthcare professionals by providing practical solutions, while also anticipating the needs of our insured clients to make their lives easier. You will join a supportive and proactive management unit consisting of 15 to 20 team members at our headquarters based in Neuilly-sur-Seine.
If you decide to join us, your main responsibilities will include:
Managing contracts and benefits administration:
• Process requests for hospital coverage from insured clients or healthcare facilities directly through our internal software
• Ensure a rapid response within standard timelines, tailored to internal procedures
• Proactively assist the management unit and the Manager
• Contribute to the smooth operation of management processes, ensuring service quality and adherence to deadlines in the handling of cases within your scope
Managing the service email inbox:
• Handle information requests (from insured clients, healthcare facilities, brokers, partners)
• Redirect emails to the relevant departments if necessary
• Ensure a prompt and appropriate response in accordance with internal procedures
No prospecting or sales are required for this position.
YOUR PROFILE
Preferably holding a Bac+2 qualification, with or without experience in insurance, you enjoy teamwork and possess strong interpersonal skills.
You are attentive and customer-focused, with a methodical approach and a strong sense of organization, rigor, and responsiveness in your daily tasks. You are dynamic by nature and bring enthusiasm to your work. You are committed to achieving set objectives, including treatment quality, volume, and deadlines.
In short, you are a reliable individual, someone who can be counted on, and you enjoy working in a respectful and supportive environment.
WHY JOIN US?
By joining Henner Group, you will also benefit from an attractive package of benefits:
13th month, vacation bonus, profit-sharing bonus, employee savings and pension plan with an attractive employer contribution, childcare allowance, family or individual health insurance fully covered by Henner, 75% reimbursement of transport costs, etc.
Additionally, you will have 12 RTT days per year in addition to your paid holidays and access to the inter-company restaurant with employer contribution.
We understand that finding a good balance between professional and personal life is essential for performance. That’s why we guarantee respect for work-life balance through our company agreements and flexible working arrangements that allow up to 2 days of telecommuting per week after 6 months of seniority (up to 3 days for people with disabilities, caregivers, or pregnant employees).
Moreover, you will receive training on our management system and comprehensive support for our operations and tools. Your job is not routine; you will occupy a versatile role with opportunities for growth.
Our internal training team will be there to support you from day one. You can rely on a strong culture of teamwork and knowledge sharing within your team, and you will benefit from close management that will pay attention to your career development throughout your journey at Henner.
THE HENNER GROUP
Henner, an international and independent group, creates, manages, and markets innovative solutions in personal insurance. We are 1,800 employees in 21 countries worldwide. Every day, we support 65,000 client companies and 2.2 million beneficiaries.
Our expertise in social protection is summed up in one word: Caring. Caring is much more than an idea. It’s a promise Henner makes to its clients and partners to conduct its consulting, brokerage, and management businesses with a constant focus on delivering high-quality support.
HENNERINT
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Gestionnaire de Paie F/H
LE POSTE
Notre Direction des Ressources Humaines recherche son futur « Gestionnaire de Paie F/H » dans le cadre d’un CDD jusqu'au 31/03/2026.
Au sein de l’équipe Paie, vous participerez à la gestion complète de la paie pour les collaborateurs du groupe en France, dans le respect des délais, des obligations légales et conventionnelles.
Vous travaillerez en étroite collaboration avec le Responsable Paie, au sein d’une équipe dynamique et bienveillante de 6 personnes, basée au siège social à Neuilly-sur-Seine (92).
Dans le cadre de cette opportunité professionnelle, vos principales missions seront :
Gestion administrative :
Saisie des embauches
Gestion des heures négatives (extraction, contacts avec les collaborateurs/managers, corrections)
Gestion des indemnités kilométriques vélo
Gestion des campagnes de transports publics
Réponse aux questions, via tickets, des collaborateurs
Paie :
Elaboration et envoi des documents de soldes de tout compte
Saisie des éléments variables de paie :
Saisie des changements contractuels, augmentations, ...
Avantages en nature
Primes d’astreintes
Suivi des contrats de génération (5 collaborateurs) : vérification des bases de cotisations
Post-Paie :
Import des taux P.A.S.
DSN mensuelles : suivi des retours M2M
DSN évènementielles : amorçage, FCTU
LE PROFIL RECHERCHE
Diplômé d’une formation Bac+2 à Bac+5 en ressources humaines, paie ou comptabilité, vous justifiez d’une expérience de 7 ans minimum sur un poste similaire.
Vous maîtrisez l’ensemble du processus de paie, des éléments variables jusqu’aux déclarations sociales (DSN), et êtes à l’aise avec les outils informatiques associés (logiciel de paie, SIRH, Excel).
Rigueur, autonomie, sens de l’organisation et discrétion sont indispensables pour réussir à ce poste. Vous aimez travailler en équipe, savez gérer les priorités, et faites preuve d’un bon relationnel dans vos échanges avec les collaborateurs.
Une connaissance de la solution PeopleNet (Méta4/CEGID) serait un véritable plus.
POURQUOI NOUS REJOINDRE ?
Chez Henner, il nous tient à cœur de proposer à nos collaborateurs, au-delà du recrutement, une trajectoire de carrière unique et différenciante.
En rejoignant notre équipe, vous pourrez compter sur une forte dynamique d'entraide et de partage de connaissances au sein de l’équipe RH composée d’une trentaine de collaborateurs.
Vous bénéficierez de tous les avantages sociaux accordés à nos équipes : 13e mois, primes vacances, prime d'intéressement et de participation, plan d'épargne entreprise et retraite avec un abondement employeur attractif, remboursement des transports à 75%, mutuelle familiale ou individuelle prise en charge à 100% par Henner …
Mais également un accès au restaurant inter-entreprise.
Vous aurez la garantie d'un respect de l'équilibre vie professionnelle/vie personnelle grâce à nos accords d'entreprise et une organisation de travail flexible qui permet d'effectuer jusqu'à 2 jours de télétravail par semaine voire 3 jours pour les personnes en situation d'handicap, les proches aidants ou les salariées enceintes.
LE GROUPE HENNER
Henner, groupe international et indépendant, crée, gère et commercialise des solutions innovantes en assurances de personnes. Nous sommes 1 800 collaborateurs présents dans 21 pays dans le monde. Nous accompagnons chaque jour 65 000 entreprises clientes et 2,2 millions de bénéficiaires.
Notre expertise de la protection sociale se résume en un mot : le Caring. Le Caring c'est bien plus qu’une idée. C’est une promesse que Henner fait à ses clients et à ses partenaires d’exercer ses métiers de conseil en protection sociale, de courtage et de gestion avec le souci permanent de porter une attention particulière à la qualité de son accompagnement
HENNERFR
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Technical Sales Coordinator W/M
THE POSITION
As part of our Consulting Business Unit, we are hiring a Technical Sales Coordinator W/M on a permanent contract (CDI) to support our growth. The position is based in Neuilly-sur-Seine.
Reporting to the Manager, your main mission is to act as a liaison and facilitate collaboration between the Sales teams and the Operations/Support teams, ensuring compliance with contractual terms and internal processes.
THE RESPONSIBILITIES
Your main duties will include:
Following up on commercial files prepared and signed by the Front Office: verifying their accuracy and completeness, and setting them up in the relevant systems (BMF, Benefits tables, Client guides, indexation processing, etc.).
Facilitating communication and coordination with the Front Office and other Henner departments.
Managing client claims and issues that require investigation with other teams, and resolving blocking situations.
Ensuring correct contract configuration (execution, review, and adjustments).
Anticipating impacts and performing necessary actions to maintain seamless Middle Office operations, especially those affecting other processes during the contract lifecycle.
Contributing to process improvements and performance indicators in collaboration with other departments (Operations, Finance, etc.).
WHY JOIN US?
Joining the Henner Group also means enjoying an attractive benefits package, including:
a 13th month salary, holiday bonus, profit-sharing bonus, company savings and retirement plans with generous employer contributions, childcare allowance, 100% employer-covered individual or family health insurance, and 75% reimbursement of public transportation costs.
You’ll also benefit from 12 additional RTT days per year, on top of paid vacation, and access to an employee restaurant with employer subsidy.
We understand that to perform at your best, a healthy work-life balance is essential. That’s why we are committed to maintaining it through company agreements and a flexible work setup, allowing up to 2 days of remote work per week after 6 months of seniority (up to 3 days for employees with disabilities, caregivers, or pregnant employees).
YOUR PROFILE
Bachelor’s or Master’s degree (Bac+3 to Bac+5).
Entry-level candidates or those with up to 3 years’ experience in a similar position, preferably in the insurance sector.
Strong analytical and problem-solving skills, ability to prioritize, and versatility. Team spirit, organizational skills, and effective communication are key assets.
Proficiency in CRM tools and IT systems.
Fluency in English is a plus.
In short, you’re someone reliable, who thrives in a respectful and collaborative work environment—and who values being able to count on others, too.
THE HENNER GROUP
Henner, an international and independent group, creates, manages, and markets innovative solutions in personal insurance. We are 1,800 employees present in 21 countries worldwide. Every day, we support 65,000 client companies and 2.2 million beneficiaries.
Our expertise in social protection is summed up in one word: Caring. Caring is much more than an idea. It’s a promise that Henner makes to its clients and partners to carry out its social protection consulting, brokerage, and management services with a constant focus on providing exceptional care and attention to the quality of its support.
HENNERFR
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Medical Coordinator Assistant W/M
THE POSITION
Your position is based in Nairobi within our entity (40 employees), we are recruiting a new Medical Coordinator Assistant to meet our growth challenges.
As a Medical Coordinator Assistant, you will carry out administrative tasks:
Apply the administrative procedures
Create files in the Medcase tool
Manage the existant files
Alert the line manager to anomalies and sensitive cases
You manage prevention plan:
Centralise client requests with a view to organising health check-ups
Suggest suitable service providers to them
Retrieve medical informations from medical providers
Manage convocations for your international perimeter
ABOUT THE JOB
By joining our teams, you will benefit from training at our Nairobi site, full support in our businesses and tools, and local management.
You will occupy a position with great versatility and prospects for development.
Your position is a permanent contract and you benefit from all the social advantages granted to our teams:
free healthcare insurance for you and your family, annual variable bonus if you achieve your objectives, quaterly bonus & annual bonus depending the results of the company and medical teleconsultation.
You are guaranteed the respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities, caregivers or pregnant employees.
The job can be taken in the next few days (or weeks) depending on your availability.
YOUR PROFILE
You have a bachelor's degree, with or without experience in insurance... but your personality interests us just as much.
You have experience in a multinational environment an ability to negotiate a good communication and teamwork skills.
You are service oriented and have excellent attention to detail with good interpersonal skills.
You are dynamic organized pro-active, friendly and patient.
You are able to work within deadlines and well under pressure.
You are fluent in English.
In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.
HENNER PRESERVES ALL YOUR LIVES
Henner, an international and independent group, creates, manages, and markets innovative solutions in personal insurance. We are 1,800 employees present in 21 countries worldwide. Every day, we support 65,000 client companies and 2.2 million beneficiaries.
Our expertise in social protection is summed up in one word: Caring. Caring is much more than an idea. It’s a promise that Henner makes to its clients and partners to carry out its social protection consulting, brokerage, and management services with a constant focus on providing exceptional care and attention to the quality of its support.
HENNERINT
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Medical Coordinator Assistant W/M
THE POSITION
Your position is based in Tunis. Within our medical department, we are recruiting a new Medical Coordinator Assistant to meet our growth challenges.
As an Assistant Medical Coordinator, you will carry out administrative tasks:
Apply the administrative procedures
Create files in the Medcase tool
Manage the existant files
Alert the line manager to anomalies and sensitive cases
You manage prevention plan:
Centralise client requests with a view to organising health check-ups
Suggest suitable service providers to them
Retrieve medical informations from medical providers
Manage convocations for your international perimeter
By joining our teams, you will benefit from training at our Tunis site, full support in our businesses and tools, and local management.
You will occupy a position with great versatility and prospects for development.
ABOUT THE JOB
Your position is a permanent contract and you benefit from all the social advantages granted to our teams: Free medical insurance for you and your family, Performance bonus up to 13,3% of your gross annual salary if your reach 100% of your objactives, free shuttle service to come to the office, bonus based on the company's results, lunch allowance, transport allowance.
You are guaranteed the respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities, caregivers or pregnant employees.
The job can be taken in the next few days (or weeks) depending on your availability.
YOUR PROFILE
You have a bachelor's degree, with or without experience in insurance... but your personality interests us just as much.
You have experience in a multinational environment an ability to negotiate a good communication and teamwork skills.
You are service oriented and have excellent attention to detail with good interpersonal skills.
You are dynamic organized pro-active, friendly and patient.
You are able to work within deadlines and well under pressure.
You are fluent in French and English.
In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.
HENNER PRESERVES ALL YOUR LIVES
Henner, an international and independent group, creates, manages, and markets innovative solutions in personal insurance. We are 1,800 employees present in 21 countries worldwide. Every day, we support 65,000 client companies and 2.2 million beneficiaries.
Our expertise in social protection is summed up in one word: Caring. Caring is much more than an idea. It’s a promise that Henner makes to its clients and partners to carry out its social protection consulting, brokerage, and management services with a constant focus on providing exceptional care and attention to the quality of its support.
HENNERINT
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