THE POSITION Our Human Resources Department is looking for its future Talent Acquisition Business Partner (M/F) on a permanent contract. At the heart of the Employee Experience Division, the Talent Acquisition team plays a key role in the Group's growth by identifying and selecting the best talents. You will join a dynamic and friendly international team, based in France, Tunisia, and Portugal. The position is in our office in Lisbon at the following address: Avenida 5 de Outubro 125. As part of this professional opportunity, you will be responsible for multiple recruitment processes, from defining the needs to integrating new employees. Recruitment: Gather and analyze managers' recruitment needs for Lisbon and Madrid Post job openings on internal platforms to make them attractive and aligned with our Employer Branding policy Process and follow up on applications to ensure an excellent candidate experience Conduct telephone pre-screenings of selected candidates Write interview reports Participate in recruitment interviews Monitor the recruitment process and maintain communication with managers Employer Branding: Promote the Group’s brand by organizing recruitment events Create recruitment-focused content for our LinkedIn page Write communication materials in close collaboration with the Communication Department (e-mail campaigns, job offer books, advertisements) Monitor the recruitment budget Contribute to cross-functional HR projects THE PROFILE WE ARE LOOKING FOR You have a Bac +4/5 degree in Business or Human Resources, and you have some initial professional experience as a Recruitment Officer in a recruitment agency. You are autonomous, cheerful, and reactive by nature. You possess strong organizational skills, allowing you to manage several recruitment processes simultaneously and efficiently, while regularly updating on progress. You are comfortable with office tools (Excel, Word) and handling applications via an ATS/HRIS. You are proficient in sourcing techniques (social networks, job boards, etc.) and are fluent in English. WHY JOIN US? At Henner, we are committed to offering our employees, beyond recruitment, a unique and differentiating career path. By joining our team, you can count on a strong culture of mutual support and knowledge sharing within the HR team, made up of about thirty colleagues. You will also enjoy all the social benefits provided to our teams: 100% health insurance coverage for you and your family (spouse and children), transport allowance, and various bonuses: 13th-month, lunch, vacation, Christmas, quarterly, and performance-related bonuses. You will be guaranteed work-life balance, thanks to our company agreements and flexible work arrangements, which allow up to 2 days of remote work per week, or 3 days for employees with disabilities, caregivers, or pregnant women. THE HENNER GROUP Henner is an international and independent group that creates, manages, and markets innovative solutions in personal insurance. We are 1,800 employees in 21 countries worldwide. We support 65,000 client companies and 2.2 million beneficiaries every day. Our expertise in social protection is summed up in one word: Caring. Caring is much more than an idea. It’s a promise Henner makes to its clients and partners to provide consulting services in social protection, brokerage, and management with a constant focus on delivering the highest quality of support HENNERINT
YOUR POSITION AND LIFE AT HENNERHenner provides administration services to the clients of the international insurance partners such as administrative services, access to a worldwide network of medical providers, technical and actuarial support, technology solutions, etc. We are looking for an account coordinator to support our growth and to follow up on the existing partners’ portfolio. The position is based at Henner headquarters conveniently located in Lisbon.Within an international and intercultural commercial team, and in collaboration with other account coordinators, you will be in charge of supporting the account managers in their daily portfolio management, your main tasks will consist of:Contribute to the follow up of the partners’ portfolio by supporting the account managersAnalyse and action upon partners’ questions (phone calls, mails) by following the internal proceduresBe responsible for the administrative aspects of implementing contractsEnsure smooth interaction and coordination with other departments within the company (for example: operations, finance etc)Manage complaints as well as other requests from the partners that require coordination with other departments and resolving any issues the partners might faceParticipate in preparing dashboards, statistics and presentations for the partnersCreate communications for insured members in French and EnglishREQUIRED PROFILE:You are a recent graduate or have a first experience in the insurance sector. You have good relationship skills both with internal and external stakeholders and can manage transversal relations.You are thorough, organised and have an eye for detail; you thrive in international and multi-cultural environments; and you have proven skills to adapt to change and build trusted relationships.You are a team player, can actively listen and have a commercial feeling that will help you succeed in your role.You speak French and English fluently, and you easily adapt to a multicultural workplace. Knowing a third language is an advantage. You are skilled in Word, Excel and PowerPoint.HENNERINT
THE POSITIONYour position is based in Lisbon. Within the Risk Department, we are looking for a Fraud Analyst/Office Manager W/M to join our Fraud department, in a context of growth and structuring of the activity. As part of your duties, you will contribute to the company's risk management by participating in the deployment of its fraud and abuse policy. You will also be responsible for ensuring the smooth running of the company and the safety of people and property.You will be involved in day-to-day fraud-related tasks and, more periodically, in accounting and general services.Your main tasks will involveRisk / Fraud section - Daily validation of suspicious payments sent by the treasury team;- Prepare and follow up claims for undue payments (including coordination with DFI and management teams for the cancellation of statements, follow-up of payment schedules...) ;- Dearchive documents from Hennernet/ ring central... - Invalidate payment processes for suspected fraudulent beneficiaries...Accounting section - Receive and scan all subsidiary supplier invoices and local employee expense reports;- Coordinate invoice validation with budget managers and accounting department;- Check IT and general services invoices and monitor consumption;General Services - Manage access and security (badges, access control, property security);- Supervise maintenance and upkeep of premises (work, technical interventions, fire);- Optimize space planning and ensure a comfortable working environment;- Monitor team requests and report malfunctions;- Manage service providers, supplies and budget;- Update procedures and ensure compliance (ISO 27001).YOUR PROFILEYou have a degree (minimum 2 years) in administrative management or secretarial work and already have experience in a similar position.You are fluent in English, French and Portuguese to carry out your responsibilities effectively. Spanish is a plus.You have a good command of Pack Office and an interest in IT tools.You are recognized for your adaptability, interpersonal skills and responsiveness.You are able to synthesize information and work in an organized and rigorous manner.Your interpersonal skills and your ability to communicate with a variety of internal and external contacts will be essential to your success in this position.HENNER PRESERVES ALL YOUR LIVESHenner, an international and independent group, creates, manages, and markets innovative solutions in personal insurance. We are 1,800 employees present in 21 countries worldwide. Every day, we support 65,000 client companies and 2.2 million beneficiaries. Our expertise in social protection is summed up in one word: Caring. Caring is much more than an idea. It’s a promise that Henner makes to its clients and partners to carry out its social protection consulting, brokerage, and management services with a constant focus on providing exceptional care and attention to the quality of its support. HENNERINT
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