YOUR POSITION AND YOUR LIFE AT HENNEROur Health Department is looking for its future 'Medical Coordinator' on a permanent contract.Your position is a permanent contract and you benefit from all the social advantages granted to our teams: free healthcare insurance for you and your family, annual variable bonus if you achieve your objectives, quaterly bonus, lunch vouchers of 8 euros per day worked, monthly transportation allowance of 35 euros and medical teleconsultation.You are guaranteed to respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities, pregnant employees or employees who have a child under 8 years old.The job can be taken in the next few days (or weeks) depending on your availability.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONPreferably, you have a bachelor's degree +3, with or without experience in insurance... but your personality is just as important to us.You appreciate teamwork and have excellent interpersonal skills. You are attentive and have a sense of customer service. You are methodical and demonstrate daily rigor, organization, and responsiveness. You are naturally dynamic and bring enthusiasm to your work. You are concerned with achieving set goals: quality of processing, volumes, deadlines.You speak English and French fluently.In short, you are someone we can rely on and who also appreciates being able to rely on a respectful and supportive work environment.The health department supports our companies and policyholders when a medical event occurs. This department is composed of medical experts (dentists, doctors, nurses) as well as assistants and administrative coordinators responsible for reviewing specific health records.You will join a dynamic team in our offices in Lisbon.You will be the privileged contact for our policyholders, clients, and healthcare providers:Take charge of coordinating the care journey for our expatriate policyholders with serious and/or chronic conditions (regular contacts with our policyholders and healthcare providers).Process medical files for our various activities (Management of prior authorizations, membership requests, sick leave, and disability claims) in the France and/or international scope based on priorities and urgency.Organize the medical prevention services subscribed by our clients (Health check-ups, prevention campaigns, etc.).Implement and coordinate cost control actions.Provide regular reporting on the activities within your scope.By joining our teams, you will benefit from training at our office, complete support for our professions and tools.Your job is not routine; you hold a position with great versatility and growth prospects. If you are not familiar with insurance or management roles, our internal training team will be there to support you from the start. You can rely on a strong spirit of mutual aid and knowledge sharing within your team, and you will have close management attentive to your career path throughout your career at HENNER.Your position is a permanent contract and you benefit from all the social advantages granted to our teams: free healthcare insurance for you and your family, annual variable bonus if you achieve your objectives, quaterly bonus, lunch vouchers of 8 euros per day worked, monthly transportation allowance of 35 euros and medical teleconsultation.You are guaranteed to respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities, pregnant employees or employees who have a child under 8 years old.The job can be taken in the next few days (or weeks) depending on your availability.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONPreferably, you have a bachelor's degree +3, with or without experience in insurance... but your personality is just as important to us.You appreciate teamwork and have excellent interpersonal skills. You are attentive and have a sense of customer service. You are methodical and demonstrate daily rigor, organization, and responsiveness. You are naturally dynamic and bring enthusiasm to your work. You are concerned with achieving set goals: quality of processing, volumes, deadlines.You speak English and French fluently.In short, you are someone we can rely on and who also appreciates being able to rely on a respectful and supportive work environment.
YOUR POSITION AND LIFE AT HENNERYour position is based in Lisbon. Within our entity (85 employees), we are recruiting 1 new Assistant Coordinator Medical to meet our growth challenges. As an Assistant Medical Coordinator, you will carry out administrative tasks:-Apply the administrative procedures -Create files in the Medcase tool-Manage the existant files-Alert the line manager to anomalies and sensitive casesYou manage prevention plan:-Centralise client requests with a view to organising health check-ups-Suggest suitable service providers to them-Retrieve medical informations from medical providers -Manage convocations for your international perimeter You will be responsible for the management of contingency plans: -Manage life files (sick leaves for our french clients)By joining our teams, you will benefit from training at our Lisbon site, full support in our businesses and tools, and local management.You will occupy a position with great versatility and prospects for development.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION You have a bachelor's degree, with or without experience in insurance... but your personality interests us just as much.You have experience in a multinational environment an ability to negotiate a good communication and teamwork skills.You are service oriented and have excellent attention to detail with good interpersonal skills.You are dynamic organized pro-active, friendly and patient.You are able to work within deadlines and well under pressure.You must be bilingual in English and french in order to carry out your missions. In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.
YOUR POSITION AND LIFE AT HENNERYour position is based in Lisbon. We are recruiting within our entity 4 new Client Services Officers to meet our growth challenges.You are the privileged contact of our insureds :- You will advise and assist them whatever channel they choose: telephone, e-mail or mail and you will manage the payment of their benefits,- You actively contribute to their satisfaction through the quality of the response provided, the quality of processing and your contribution to the achievement of our site's performance indicators.You manage calls from our beneficiaries and health professionals :- You inform and advise our clients on the coverage they have taken out,- You accompany them on a daily basis in their care.You carry out the administrative management :- management of the contract life: registration and cancellation of contracts, collection of contributions,- management of health benefits: recording of reimbursements, preparation of estimates, issuing of reimbursements, etc. in accordance with internal procedures,- management of updates and modifications to files (contract, address, bank details, etc.).You manage customer relations :- You will provide information to policyholders on their contract coverage, reimbursements and all aspects related to the life of the contract (subscription, amendments, cancellations, contributions, etc.), mainly by telephone and/or e-mail,- You advise them and answer all their requests as well as those of health professionals.There is no prospecting or selling involved in your job. By joining our teams, you will benefit from training in Lisbon, full support in our businesses and tools, and local management.Your job is not routine, you occupy a position with great versatility and prospects for development.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONYou have a bachelor's degree, with or without experience in insurance... but your personality interests us just as much.You appreciate teamwork and you have excellent interpersonal skills. You are a good listener and you have a sense of customer service. You are dynamic and enthusiastic in your work.You are methodical and demonstrate rigor, organization and reactivity on a daily basis. You are concerned with achieving the objectives set: processing quality, volumes, deadlines.You must be bilingual in English and French in order to carry out your missions. In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.HENNERINT
HENNER GROUPHenner is an international and independent group that designs and manages innovative personal insurance solutions for individuals, professionals, and businesses. We have 1,650 employees operating in 20 countries worldwide. Every day, we support 15,000 corporate clients and 2.1 million beneficiaries.YOUR MISSIONSOur Health Department is looking for a 4-6-month intern to join a regional manager of the medical network as a «Medical Network Assistant».The health department supports our companies and policyholders when a medical event occurs. It is divided into 3 divisions:Medical, composed of medical experts (dentist, doctor, nurse) as well as assistants and administrative coordinators in charge of controlling specific health files.Care network, in charge of maintaining and developing our network of hospitals and health care providers so that our policyholders can benefit from the best service wherever they are. Prevention, in charge of developing preventive actions and quality of life at work within companies to avoid health problems (screening campaign, vaccination, etc.).To enable you to gain professional experience and put your knowledge into practice, we are recruiting a Medical Network Assistant trainee who will join our Medical Expertise and Care Network Department for a period of 4 months.In collaboration with the Medical Network Coordinator, you will join a dynamic team at the Lisbon office: Avenida 5 de Outubro 125. Your main activities will be as follows:Follow up on the contracts/Drat contracts signed/ follow up on the administrative document that the providers send/ Fill in the contracts with missing information. We need help on that, and to send reminders to the providers to share the necessary documents (including the KYC). Check if the partners have a Henner account, active, or need help activating the HPP account, schedule the training and save the name of the attendees to the training.Act as a point of contact for internal and external clients (to assist in submission of invoices, access HPP Portal).Liaise with health care partners requests and queries from coordinators.Liaise with different departments (operations, medical, network and legal).Reviewing invoicesWHAT IS AN INTERNSHIP AT HENNER?An international and multicultural work environmentA professional but above all friendly and caring work environmentFree access to an e-learning platform with a large choice of training coursesAn experience that will allow you to refine your professional projectThe possibility of obtaining a permanent contract at the end of the internshipThe opportunity to become a company ambassador and promote the Henner Group within your school.A paid internship with full exemption from social security contributionsLunch vouchers of 8 euros per worked dayBy joining our teams, you will benefit from internal training, full support for our business and tools, and local support.Your internship will be paid and may lead to a permanent contract.YOUR PROFILEYou are bilingual Spanish (C1) or (C2) and fluent in English (B1) or (B2)You are a student with some knowledge of office management systems and procedures, you are able to bring to the fore your management skills and use your ability to prioritize your own work.You have the capacity to analyze a problem and provide a solution. You have excellent oral and written skills.Finally, you are an organized person with the ability to do several tasks simultaneously.HENNERINT
HENNER GROUPHenner is an international and independent group that designs and manages innovative personal insurance solutions for individuals, professionals, and businesses. We have 1,650 employees operating in 20 countries worldwide. Every day, we support 15,000 corporate clients and 2.1 million beneficiaries.YOUR MISSIONSOur Health Department is looking for a 4-6month intern as a «Medical Network Coordinator».The health department supports our companies and policyholders when a medical event occurs. It is divided into 3 divisions:Medical, composed of medical experts (dentist, doctor, nurse) as well as assistants and administrative coordinators in charge of controlling specific health files.Care network, in charge of maintaining and developing our network of hospitals and health care providers so that our policyholders can benefit from the best service wherever they are. Prevention, in charge of developing preventive actions and quality of life at work within companies to avoid health problems (screening campaign, vaccination, etc.).You will join a dynamic team at the Lisbon office: Avenida 5 de Outubro 125. As Medical Network Coordinator, your day-to-day missions will be to develop the network of health partners and healthcare providers across your defined geographical area:Prospect and interact with health professionals across the globe.Negotiate consistent contract terms and competitive rates.Ensure compliance standards are met.Liaise on a regular basis with the medical team regarding various topics such as interventions.Support various business units.Assist with billing issues.WHAT IS AN INTERNSHIP AT HENNER?An international and multicultural work environmentA professional but above all friendly and caring work environmentFree access to an e-learning platform with a large choice of training coursesAn experience that will allow you to refine your professional projectThe possibility of obtaining a permanent contract at the end of the internshipThe opportunity to become a company ambassador and promote the Henner Group within your school.A paid internship with full exemption from social security contributionsLunch vouchers of 8 euros per worked dayBy joining our teams, you will benefit from internal training, full support for our business and tools, and local support.Your internship will be paid and may lead to a permanent contract.YOUR PROFILEYou are bilingual Spanish (C1) or (C2) and fluent in English (B1) or (B2)You are a student with some knowledge of office management systems and procedures, you are able to bring to the fore your management skills and use your ability to prioritize your own work.You developed ability to negotiate, to pay attention to details and you have an experience in an international environment.You are proactive, dynamic, organized and able to work within deadlines.HENNERINT
HENNER GROUPHenner is an international and independent group that designs and manages innovative personal insurance solutions for individuals, professionals, and businesses. We have 1,650 employees operating in 20 countries worldwide. Every day, we support 15,000 corporate clients and 2.1 million beneficiaries.YOUR MISSIONSOur Operations Department is looking for a 6-month intern to join a Management Unit as a «Client Service Officer W/M».The Operations Department covers all the activities of underwriting, drafting and current management of our clients' contracts. The Group's fully integrated organization allows for the global management of the technical and administrative management of contracts as well as a personalized relationship and a high level of responsiveness.Reporting to the Management Unit Manager, you will join a dynamic team at the Lisbon office: Avenida 5 de Outubro 125. Your main activities will be as follows:You carry out the administrative management: Claim management of health benefits: processing reimbursements Cost estimate analysis and approval issuanceContract management: registration, updates and modifications. You manage the customer relationship:Provide support, clarification and instructions to policyholders, by both e-mail and phone, with respect to their contracts, reimbursements and any applicable processesYou advise them and answer all their requests as well as those of health care providers.There is no commercial prospecting or selling as part of your job.There is no commercial prospecting or selling as part of your job. WHAT IS AN INTERNSHIP AT HENNER?An international and multicultural work environmentA professional but above all friendly and caring work environmentFree access to an e-learning platform with a large choice of training coursesAn experience that will allow you to refine your professional projectThe possibility of obtaining a permanent contract at the end of the internshipThe opportunity to become a company ambassador and promote the Henner Group within your school.A paid internship with full exemption from social security contributionsLunch vouchers of 8 euros per worked day.By joining our teams, you will benefit from internal training, full support for our business and tools, and local support.Your internship will be paid and may lead to a permanent contract.YOUR PROFILEYou are a student in a language school, in business or in health management. You have perfect elocution and good writing skills. Autonomous, rigorous, you like to work in a team, you are a good listener, and you have a good sense of analysis and synthesis. You are at ease with the telephone, calm, diplomatic and have a strong sense of customer service. You must be bilingual English; another language would be a plus.HENNERINT
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