VOTRE POSTE ET VOTRE VIE CHEZ HENNERVotre poste est basé à Tunis. Au sein de notre pôle comptabilité technique, nous recrutons un gestionnaire flux financier en CDI basé sur notre site de Tunis pour répondre à nos enjeux de croissance.Vos activités consisteront à assurer la gestion des incidents sur règlements de prestations, l’encaissement et décaissement des primes payées par les clients, le suivi des remboursements de prestations des trésoreries et hôpitaux.Vous aurez également l’opportunité de participer aux travaux comptables et de gestion, relatifs aux suivis des règlements et des prestations.Vos missions sont les suivantes :Résoudre les incidents sur règlements de prestation :Identifier les retours de fonds, les rejets bancairesAnalyser les problèmes et transmettre les informations aux unités de gestions concernéesRépondre aux unités de gestions sur toutes demandes relatives aux règlements de prestationsAssurer le suivi des demandes jusqu’à la résolution des problèmes rencontrésMettre à jour les différents tableaux de suivis des incidentsPointer et expliquer les comptes comptables liés à l’activité du suivi adhérent :Lettrer régulièrement les comptes de retours de fonds des contrats de l’international Saisie des écritures comptablesAnalyser les anomalies et les résoudre.Gérer les remboursements de l’assistance publique :Saisir les remboursements dans l’outil de gestion HennernetSaisie comptable des remboursements dans les comptes dédiés (passage des OD) Lettrer régulièrement les comptes Analyser les anomalies et les résoudreEncaisser/décaisser les primes clients :Identifier les primes clients sur les relevés bancairesEncaisser les primes dans Hennernet (outil interne)Décaisser les primes clients selon processVOS QUALITÉS HUMAINES ET PROFESSIONNELLES POUR CE POSTEVous détenez de l’expérience en lien avec les activités proposées. En effet, vous détenez des compétences techniques en lien avec la saisie des opérations comptables, la détection et résolution des anomalies, le questionnement et recherches comptables et enfin l’apport de réponses fiables auprès des différents interlocuteurs concernés (banques, adhérents, gestionnaire interne) mais votre personnalité nous intéresse tout autant.Vous maitrisez également l’utilisation du logiciel comptable (Sage X3).Bref, vous êtes quelqu’un sur qui on peut compter et qui aime aussi pouvoir compter sur un environnement de travail respectueux et solidaire.HENNER PRESERVE TOUTES VOS VIESNous savons que vous n’avez pas qu’une vie professionnelle. Certes, elle est essentielle dans l’équilibre et l’épanouissement de votre vie mais elle ne doit pas empiéter sur vos vies personnelle, familiale, sociale, culturelle ou sportive. Nous le savons et nous y veillons.Chez Henner, notre métier consiste à protéger la vie et la santé de 2,1 millions de personnes. Nous les protégeons comme s’ils étaient des membres de notre famille. Nous appelons cela le Caring et cette approche s’applique aussi à nos équipes. Et donc à vous que nous souhaitons recruter aujourd’hui pour renforcer nos équipes et rejoindre notre Groupe, leader français de l’assurance santé collective et spécialiste de la protection sociale (santé, prévoyance, retraite, garantie obsèques, épargne salariale et actionnariat salarié). Nous mettons à disposition de nos bénéficiaires le plus important réseau mondial de partenaires de santé (1,6 million de professionnels dans 196 pays).HENNERINT
VOTRE POSTE ET VOTRE VIE CHEZ HENNERVotre poste est basé à Bezannes. Au sein de notre centre de gestion, nous recrutons de nouveaux gestionnaires santé pour répondre à nos enjeux de croissance.Parce que, chez Henner, nous sommes là pour apporter des réponses concrètes mais aussi anticiper les besoins de nos assurés afin de leur rendre la vie plus simple : Vous êtes le contact privilégié de nos bénéficiaires et professionnels de santé, principalement par téléphone et par email :vous les accompagnez au quotidien dans leur parcours de soins, vous les renseignez sur les garanties de leurs contrats, les remboursements et tous les aspects liés à la vie du contrat (souscription, avenants, résiliations, cotisations...) vous contribuez activement à leur satisfaction par la qualité de votre réponse et l’efficacité de votre traitement participe à l’atteinte des indicateurs de performance de notre site.A noter, il n’y a pas de prospection, ni de vente dans le cadre de votre fonction.Vous réalisez la gestion administrative conformément aux procédures internes : gestion de la vie du contrat : enregistrement et radiation des contrats, encaissement des cotisations,gestion des prestations santé : saisie des remboursements, réalisation des devis, délivrance des prises en charge… gestion des mises à jour et modifications des dossiers (contrat, adresse, RIB…).En rejoignant nos équipes, vous bénéficiez d’une formation sur notre site de gestion, d’un accompagnement complet à nos métiers et outils. Votre métier n’est pas routinier, vous occupez un poste avec une grande polyvalence et des perspectives d’évolution. Vous ne connaissez pas les métiers de l’assurance ou de la gestion ?Notre équipe de formation interne sera là pour vous accompagner dès votre arrivée. Vous pourrez compter sur une forte dynamique d’entraide et de partage de connaissances au sein de votre équipe et vous bénéficierez d’un management de proximité, attentif à votre parcours tout au long de votre carrière chez Henner. Votre prise de poste, en CDI, peut se faire dans les prochains jours (ou prochaines semaines) en fonction de votre disponibilité.Vous bénéficierez de tous les avantages sociaux accordés à nos équipes : 13e mois, prime vacances, prime variable allant jusqu’à 5% de votre salaire brut annuel si vous atteignez vos objectifs, prime d’intéressement, plan d’épargne entreprise et retraite avec un abondement employeur attractif, prime garde d’enfant, tickets restaurant, téléconsultation médicale, 12 RTT par an en complément de vos congés payés, prise en charge du régime de base Mutuelle à 100%.Vous avez la garantie d’un respect de l’équilibre vie pro / vie perso grâce à nos accords d’entreprise et une organisation de travail flexible qui permet d’effectuer jusqu’à 2 jours de télétravail par semaine à partir de 6 mois d'ancienneté voire 3 jours pour les personnes en situation de handicap, les proches aidants ou les salariées enceintes.VOS QUALITÉS HUMAINES ET PROFESSIONNELLES POUR CE POSTEVous avez, de préférence, un bac +2, avec ou sans expérience en assurance… mais votre personnalité nous intéresse tout autant.Vous appréciez le travail d’équipe et vous êtes doté(e) d’un excellent relationnel. Vous êtes à l’écoute et vous avez le sens du service client. Vous êtes méthodique et vous faites preuve de rigueur, d’organisation et de réactivité au quotidien. Vous êtes de nature dynamique et mettez de l’enthousiasme dans votre travail. Vous avez le souci d’atteindre les objectifs fixés : qualité de traitement, volumes, délais.Bref, vous êtes quelqu’un sur qui on peut compter et qui aime aussi pouvoir compter sur un environnement de travail respectueux et solidaire.HENNER PRESERVE TOUTES VOS VIESNous savons que vous n’avez pas qu’une vie professionnelle. Certes, elle est essentielle dans l’équilibre et l’épanouissement de votre vie mais elle ne doit pas empiéter sur vos vies personnelle, familiale, sociale, culturelle ou sportive. Nous le savons et nous y veillons.Chez Henner, notre métier consiste à protéger la vie et la santé de 2,1 millions de personnes. Nous les protégeons comme s’ils étaient des membres de notre famille. Nous appelons cela le Caring et cette approche s’applique aussi à nos équipes. Et donc à vous que nous souhaitons recruter aujourd’hui pour renforcer nos équipes et rejoindre notre Groupe, leader français de l’assurance santé collective et spécialiste de la protection sociale (santé, prévoyance, retraite, garantie obsèques, épargne salariale et actionnariat salarié). Nous mettons à disposition de nos bénéficiaires le plus important réseau mondial de partenaires de santé (1,6 million de professionnels dans 196 pays).
YOUR POSITION AND LIFE AT HENNERYour position is based at Kuala Lumpur. Within our Health & Medical department, we are recruiting one Medical Network Coordinator to meet our growth challenges.As Medical Network Coordinator, your day to day missions will be to develop the network of health partners and healthcare providers across your defined geographical area : Prospect and interact with health professionals across the globe.Negotiate consistent contract terms and competitive rates.Ensure compliance standards are met.Liaise on a regular basis with the Medical team regarding various topics such as interventions.Support various business units.Assist with billing issues.By joining our teams, you will benefit from training in Kuala Lumpur, full support in our businesses and tools, and local management.Your job is not routine, you occupy a position with great versatility and prospects for development.Your position is a permanent contract and you benefit from all the social advantages granted to our teams: free healthcare insurance for you and your family, annual variable bonus if you achieve your objectives, quaterly bonus & annual bonus depending the results of the company and medical teleconsultation.You are guaranteed to respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities or pregnant employees.The job can be taken in the next few days (or weeks) depending on your availability.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONYou have a bachelor's degree, an experience in insurance and a medical background are a plus... but your personality interests us just as much.You speak English fluently.You are able to speak in Mandarin and Cantonese, and write in Chinese.You developped ability to negotiate, to pay attention to details and you have an exeprience in an international environement. You are proactive, dynamic, organised and able to work within deadlines.In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.HENNER PRESERVES ALL YOUR LIVESWe know that you don't just have a professional life. Of course, it is essential to the balance and fulfillment of your life, but it must not encroach on your personal, family, social, cultural or sporting life. We know this and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach applies to our teams as well. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral coverage, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).HENNERINT
VOTRE POSTE ET VOTRE VIE CHEZ HENNERVotre poste est basé à Neuilly Sur Seine.Nous recrutons un nouveau gestionnaire prévoyance au sein de nos équipes pour répondre à nos enjeux de croissance.Parce que, chez Henner, nous sommes là pour apporter des réponses concrètes mais aussi anticiper les besoins de nos assurés afin de leur rendre la vie plus simple.Intégré à l’équipe Prévoyance au sein de notre Direction des opérations, vous réalisez la gestion administrative conformément aux procédures internes :la gestion des sinistres (incapacité, invalidité, IJ, décès), depuis leur ouverture jusqu’à leur règlement.la constitution des dossiers (analyse des pièces justificatives et des garanties, relance des pièces manquantes),le suivi des versements.la réception des appels téléphoniques afin de conseiller nos assurés et nos clients (interlocuteurs RH) dans le suivi et la gestion des dossiers.la gestion de la vie du contrat : enregistrement et radiation des contrats, encaissement des cotisationsA noter, il n’y a pas de prospection, ni de vente dans le cadre de votre fonction.En rejoignant nos équipes, vous bénéficiez d’une formation sur notre site de gestion, d’un accompagnement complet à nos métiers et outils. Votre métier n’est pas routinier, vous occupez un poste avec une grande polyvalence et des perspectives d’évolution.Vous ne connaissez pas les métiers de l’assurance ou de la gestion ?Notre équipe de formation interne sera là pour vous accompagner dès votre arrivée. Vous pourrez compter sur une forte dynamique d’entraide et de partage de connaissances au sein de votre équipe et vous bénéficierez d’un management de proximité, attentif à votre parcours tout au long de votre carrière chez Henner.Votre prise de poste, en CDI, peut se faire dans les prochains jours (ou prochaines semaines) en fonction de votre disponibilité.Vous bénéficierez de tous les avantages sociaux accordés à nos équipes : 13e mois, prime vacances, prime variable allant jusqu’à 5% de votre salaire brut annuel si vous atteignez vos objectifs, prime d’intéressement, plan d’épargne entreprise et retraite avec un abondement employeur attractif, prime garde d’enfant, tickets restaurant, téléconsultation médicale, 12 RTT par an en complément de vos congés payés, prise en charge du régime de base Mutuelle à 100%.Vous avez la garantie d’un respect de l’équilibre vie pro / vie perso grâce à nos accords d’entreprise et une organisation de travail flexible qui permet d’effectuer jusqu’à 2 jours de télétravail par semaine voire 3 jours pour les personnes en situation de handicap, les proches aidants ou les salariées enceintes.VOS QUALITÉS HUMAINES ET PROFESSIONNELLES POUR CE POSTEVous justifiez d’une première expérience sur un poste similaire, idéalement acquise dans le domaine de la prévoyance collective. Car votre personnalité nous intéresse tout autant, nous sommes également ouverts à un profil débutant ayant une appétence pour la gestion de dossiers clients et un gout présent pour les chiffres.Vous parlez anglais afin de mener à bien vos missions et pouvoir échanger avec des assurés et interlocuteurs anglophones.Vous appréciez le travail d’équipe et vous êtes doté(e) d’un excellent relationnel. Vous êtes à l’écoute et vous avez le sens du service client. Vous savez faire preuve de rigueur, d’organisation et de réactivité au quotidien. Vous êtes à l’aise avec les chiffres et les outils bureautiques.Vous êtes de nature dynamique et mettez de l’enthousiasme dans votre travail. Vous avez le souci d’atteindre les objectifs fixés : qualité de traitement, volumes, délais.Bref, vous êtes quelqu’un sur qui on peut compter et qui aime aussi pouvoir compter sur un environnement de travail respectueux et solidaire.HENNER PRESERVE TOUTES VOS VIESNous savons que vous n’avez pas qu’une vie professionnelle. Certes, elle est essentielle dans l’équilibre et l’épanouissement de votre vie mais elle ne doit pas empiéter sur vos vies personnelle, familiale, sociale, culturelle ou sportive. Nous le savons et nous y veillons.Chez Henner, notre métier consiste à protéger la vie et la santé de 2,1 millions de personnes. Nous les protégeons comme s’ils étaient des membres de notre famille. Nous appelons cela le Caring et cette approche s’applique aussi à nos équipes. Et donc à vous que nous souhaitons recruter aujourd’hui pour renforcer nos équipes et rejoindre notre Groupe, leader français de l’assurance santé collective et spécialiste de la protection sociale (santé, prévoyance, retraite, garantie obsèques, épargne salariale et actionnariat salarié). Nous mettons à disposition de nos bénéficiaires le plus important réseau mondial de partenaires de santé (1,6 million de professionnels dans 196 pays).HENNERGES
YOUR JOB AND LIFE AT HENNERYour position is based in Neuilly. Within our international management department (250 employees), we are recruiting 1 contracts and billing manager to meet our growth challenges.As part of the department in charge of contracts, contributions and movements, you will be given the following tasks:Set up new contracts: manufacturing order form (BMF), product allocation, pricing.Manage contract updates and cancellations: validation of revaluations, product changes.Process personnel movements for client companies: enrollments, deletions, modifications.Calculate contributions and manage collections and pre-litigation.Advise sales teams on setting up contracts and their evolution over time. To fulfill these missions, you will also be the dedicated contact for the HR and financial correspondents of our corporate customers.By joining our teams, you will benefit from an integration program to help you take up your new position and take charge of a portfolio of corporate and/or individual customers.You could start work in the next few days (or weeks), depending on your availability.You will benefit from all the social advantages granted to our teams: 13th month, vacation bonus, variable bonus if you reach your targets, profit-sharing bonus, company savings and retirement plan with an attractive employer contribution, childcare bonus, luncheon vouchers, medical teleconsultation, 12 RTT per year in addition to your paid vacations, 100% coverage of the basic Mutuelle scheme.You're guaranteed a healthy work/life balance thanks to our company agreements and a flexible work organization that allows you to telework up to 2 days a week, or even 3 days for disabled people, family carers or pregnant employees.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION You've got 2 years' higher education, with or without insurance experience... but we're just as interested in your personality.Your interpersonal skills and sense of service will enable you to integrate seamlessly into the team. Your open-mindedness, organizational skills, appetite for figures and taste for teamwork are essential assets for success in this position. You know how to use the Pack Office (Word, Excel) and have knowledge of managing contributions, movements, collections and setting up new contracts.You are fluent in English and French.In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive working environment. HENNER PRESERVES ALL YOUR LIVES We know that you don't just have a professional life. Of course, it's essential to the balance and fulfillment of your life, but it mustn't encroach on your personal, family, social, cultural or sporting lives. We know this, and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee share ownership). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
YOUR JOB AND YOUR LIFE AT HENNERAs part of the Henner Group's IT Department, the Technology and Services Operations department is looking for a Production Manager M/F to manage this team of around twenty people.Reporting to the CTO, you will play a key role in all the Group's transformation projects, and guarantee the operational maintenance of all our infrastructures (IS and business). You are also the point of entry for all technical projects deployed.You will supervise the team and make sure you understand each person's role and position, so as to enable cross-functionality and the development of each person's skills.Your position is based in Neuilly-sur-Seine.In this context, you will guarantee : - Network performance- Performance of telephony tools- Data security- Performance of virtualization solutions- Performance of databases and messaging tools - Performance of business software packages and business-specific applications You define and manage the implementation of : - Emergency plans (PCIT), - Redundancy, - Maintenance plans, - Backup and restoration plans, - Insourcing/outsourcing policy and its efficiency, You are also a key player in current projects:- Continuing to develop our skills in desktop tools (Intune/O365/CheckPoint Harmony)- Increasing competence in Azure (web hosting and Azure virtual desktop)- Set up the foundation for our new target architecture (Cloud/OnPrem, Kub cluster)- Migrate our Avaya architecture to Cloud servicesYOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION- Higher education (Bac+5) in the IT field- Significant experience in IT infrastructure and team management- Project management in an international 24/7 environment - Sense of customer service- Ability to listen and understand needs - Ability to make proposalsHENNER PRESERVES ALL YOUR LIVESWe know that you don't just have one professional life. Of course, it's essential to the balance and fulfillment of your life, but it mustn't encroach on your personal, family, social, cultural or sporting life. We know this, and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee share ownership). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).HENNERFR
YOUR JOB AND LIFE AT HENNERYour position is based in Neuilly sur Seine. As part of our operations department, we are recruiting a Funeral Guarantee Manager F/H to meet our growth challenges.After receiving training in the various aspects of the job, you will gradually take on responsibility for managing a portfolio of corporate clients and individual contracts.The essential tasks involved are as follows:- Drawing up and following up calls for contributions- Carry out individual and group contract movements,- Allocate cash receipts- Manage DSN- You will also be responsible for customer relations, advising customers on the management of their contracts and contributions.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONYou ideally have a 2-year higher education qualification, with experience in accounting and/or insurance.But we're just as interested in your personality!- You are rigorous, organized and curious. - You are dynamic and open-minded - You're a team player who takes initiative.In short, you're someone who can be counted on, and who also enjoys working in a respectful and supportive environment.HENNER PRESERVES ALL YOUR LIVESWe know you don't just have a professional life. Of course, it's essential to the balance and fulfillment of your life, but it mustn't encroach on your personal, family, social, cultural or sporting lives. We know this, and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our own family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee share ownership). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).HENNERGES
YOUR JOB AND LIFE AT HENNERYour position is based in Neuilly. Within our Information Systems Department (around 100 employees), we are recruiting a C# Developer to meet our growth challenges.YOUR MISSIONS ARE AS FOLLOWS:1. Carry out technical design in conjunction with the urbanization team2. Develop the optimized data model in compliance with the state of the art and current standards.3. Carry out any prototyping required4. Participate in the evaluation of development costs.5. Develop software components6. Ensure unit, integration, non-regression and performance testing.7. Receive and qualify non-conformities detected as part of the certification process, follow up on corrections and verify their relevance.8. Analyze and carry out preventive, corrective, adaptive and evolutionary maintenance on existing software components, taking care to identify all impacts. 9. Handle production incidents and document action plans to facilitate the handling of future incidents.10. Mobilize the knowledge and expertise required to resolve a problem.Document and maintain the technical documentation inherent to its activities.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONTrained in engineering and/or post-graduate studies, with at least 3 years' operational experience, you are proficient in C# (knowledge of WPF would be a plus) and SQL (Oracle experience would be a plus). Ideally, you have knowledge of COBOL (skills may be upgraded as part of the integration process). You are also familiar with the use of a source management solution (Gitlab). You are analytical, organized and adaptable. You enjoy teamwork and are results-oriented.HENNER PRESERVES ALL YOUR LIVESWe know you don't just have a professional life. Of course, it's essential to the balance and fulfillment of your life, but it mustn't encroach on your personal, family, social, cultural or sporting life. We know this, and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee share ownership). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).HENNERIT
YOUR JOB AND YOUR LIFE AT HENNERYour position is based in Nantes. We are recruiting for a coordinator in our management center (140 employees). At Henner, we are here to provide concrete solutions and to anticipate the needs of our policyholders in order to make their lives easier: You will work alongside your manager to manage the business:- You coordinate and organize the activities of your perimeter to ensure the satisfaction of our policyholders- You guarantee the processing of files in compliance with deadlines and processes while contributing to them- You ensure the reporting of the activity and guarantee the reliability of the data- You will support the development of the teams' skills- You train newcomers and support the development of the team's managers- You ensure the validation of the files in your area- You ensure the technical and managerial relay with the team- You are the technical referent and in this context you will be in charge of complex files and will deal with possible dysfunctions- You will be responsible for the social climate of the team and will alert the head of the management unit if necessaryBy joining our team, you will become part of a site whose richness is based on the diversity of clients, activities and the versatility of the teams. You will be able to count on a strong dynamic of mutual aid and knowledge sharing within the network of site animators and the management team.You can start your job in the next few days (or weeks) depending on your availability.You will benefit from all the social advantages granted to our teams: 13th month, vacation bonuses, variable bonus, profit-sharing bonus, company savings plan and pension plan with an attractive employer contribution, childcare bonus, luncheon vouchers, medical teleconsultation, 12 RTT per year in addition to your paid vacations, 100% coverage of the basic complementary health plan.You are guaranteed a work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities, caregivers or pregnant employees.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONYou have a minimum of 2 years of higher education in team management, with or without experience in insurance... it is above all your personality and your background that interest us.You are a good listener and you have a sense of customer service. You are methodical, a teacher and you demonstrate rigor, organization and reactivity on a daily basisYou are dynamic and enthusiastic in your work. In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.
YOUR JOB AND LIFE AT HENNERYour position is based in Neuilly-sur-Seine. Within our Mail and Reprographics Department (6 employees), we are recruiting a General Services Agent for a one-year fixed-term contract. Reporting to the department manager, you will work on all the team's activities, ensuring compliance with company procedures, the satisfaction of internal and external customers, and the safety of goods and people. Your main tasks will be to :- Receiving, sorting, processing and breaking down the various mail flows: paper / dematerialized- Manage the collection and delivery of inter-site mail and parcels. - Prepare outgoing mail and parcels.- Manage the printing of various documents resulting from multi-site requests,- Manage the printing and folding of third-party payment cards, as well as their dispatch in compliance with established standards and procedures, using our electronic document management system.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION You have a bachelor's degree, with or without experience in health and provident insurance... you enjoy working in a team and have excellent interpersonal skills. You're a good listener and have a good sense of customer service. You're comfortable using IT tools and handling documents. You are methodical and demonstrate rigor, organization and responsiveness on a daily basis. You are keen to achieve the objectives set: processing quality, volumes, deadlines.You are dynamic and enthusiastic about your work. In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.HENNER PRESERVES ALL YOUR LIVES We know you don't just have a professional life. Of course, it's essential to the balance and fulfillment of your life, but it mustn't encroach on your personal, family, social, cultural or sporting lives. We know this, and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our own family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee share ownership). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
YOUR POSITION AND LIFE AT HENNERThe International Private Medical Insurance (IPMI) sales department, which provides international healthcare products and services to its network of brokers around the world, is recruiting a Account Manager to reinforce our Account Management EMEA team and then to support our growth and to follow up on the existing partners’ portfolio. Your position is based at Neuilly-sur-Seine.You will be in charge of following your own portfolio and will work closely with Account Managers, your main tasks will consist of:Ensure the loyalty and cross-selling for the dedicated client portfolio (monitoring of the business relationship with their customers, participation in the definition and implementation of the strategy for each client) Manage day to day call queries and email requests from broker/corporate client and foster relationships with them to ensure existing renewal policies are managed well and timely within our service promiseBe the customer's point of contact for all their requests and provide a first level of response and/or work with internal departments to find the answerManage and supervise calls for tenders or renewals in connection with the Sales DepartmentParticipate in the traceability of sales activity (contacts, quotes, status, etc.) and their follow-up through toolsManage cross-functional projects (sales support tool, extranet, etc.) for the development of the activityWork closely with the Business Devlopment team for customer facilitation and implentation of new clients (preparation of steering committees and monitoring of actions implemented)REQUIRED PROFILE:You have at least 3 years experience in the insurance sector (ideally with international exposure). You have good relationship skills both with internal and external stakeholders and can manage transversal relations.You are thorough, organised and have an eye for detail; you thrive in international and multi-cultural environments; and you have proven skills to adapt to change and build trusted relationships.You are a team player, can actively listen and have a commercial feeling that will help you succeed in your role.You speak English and German fluently, and ideally other languages, and you easily adapt to a multicultural workplace. You are well-versed in Word, Excel and PowerPoint.HENNER PRESERVES ALL YOUR LIVES We know that you don't just have a professional life. Of course, it is essential to the balance and fulfillment of your life, but it must not encroach on your personal, family, social, cultural or sporting life. We know this and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach applies to our teams as well. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral coverage, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).HENNERFR
YOUR JOB AND YOUR LIFE AT HENNERYour position is based in Villeneuve d'Ascq. As part of our operations department, we are recruiting a business management manager to meet our growth challenges.Reporting to the site manager, you will have a cross-functional, multi-skilled role, providing support and facilitating managers in their day-to-day work. You will contribute to the smooth running of the site by providing the operational teams with all the tools and information they need to manage the business.1 / operational management- Consolidate operational performance indicators (production, lead times, productivity)and produce activity reports for the sector manager, our internal customers (retail) and external customers (business).- Set up reporting and management tools for key performance indicators to manage and monitor the activity of the BUs and the site.- Carrying out analyses of activity data to identify optimisation levers- Check data quality2 / Operational management- Assist and support managers in the management of cross-functional projects- Draft functional procedures 3 / Contribute to the smooth running of the site- Assist the centre manager in the administrative management of the site - Organising and preparing site events (visits, meetings, etc.)- Contributing to the development of presentation materials - Monitoring purchases for the site - Acting as the point of contact for external service providers on the site (works, general services, etc.)YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION You have a 2-year higher education qualification, with or without insurance experience... but we're just as interested in your personality.You are curious and autonomous. You enjoy teamwork and have excellent interpersonal skills. You're methodical and demonstrate rigour, organisation and responsiveness on a daily basis. You are dynamic and enthusiastic about your work. You are autonomous and able to make suggestions. You have a good command of the Microsoft Office suite (Excel, PowerPoint, etc.) and are comfortable working with figures.In short, you're someone who can be relied on and who also likes to be able to count on a respectful and supportive working environment. HENNER PRESERVES ALL YOUR LIVES We know that you don't just have a professional life. Of course, it is essential to the balance and fulfilment of your life, but it must not encroach on your personal, family, social, cultural or sporting life. We know this, and we make sure it doesn't.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call this Caring, and this approach also applies to our teams. And therefore to you, whom we are recruiting today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee share ownership). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).HENNERGES
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