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YOUR POSITION AND YOUR LIFE AT HENNERYour position is based in Tunis. Within our management center, we are recruiting a bilingual English/French Client Service officer W/M to meet our growth challenges; You are the privileged contact of our beneficiaries, you will advise them and accompany them whatever channel they choose: telephone, email or mail and you will manage the payments of their benefits, You actively contribute to their satisfaction through the quality of the response provided, the quality of processing and your contribution to the achievement of our site's performance indicators. In this capacity, your missions are as follows:Carrying out the administrative managementManagement of the contract : registration and cancellation of contracts, collection of contributions.Management of health benefits: recording of reimbursements, preparation of estimates, issuing of reimbursements, etc. in accordance with internal procedures;Management of updates and modifications to files (contract, address, bank details, etc.).Managing customer relations:Providing information to policyholders on their contract coverage, reimbursements and all aspects related to the life of the contract (subscription, amendments, cancellations, contributions, etc.);Advising them and answer all their requests as well as those of health professionals.Your job will not be routine, you will have a role with great versatility and prospects for your development.By joining our teams, you will benefit from a training in our Tunis site, that is to say a complete tutoring about our activtiy and our tools as well as a proximity management system.Your job is not routine, you occupy a position with great versatility and prospects for development.Your position is a permanent contract and you benefit from all the social advantages granted to our teams: Free medical insurance for you and your family, Performance bonus up to 13,3% of your gross annual salary if your reach 100% of your objectives, free shuttle service to come to the office, bonus based on the company's results, lunch allowance, transport allowance…You are guaranteed the respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities, caregivers or pregnant employees.The job can be taken in the next few days (or weeks) depending on your availabilityYOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONYou have a minimum of 2 years of experience in customer care... but your personality interests us as much.You appreciate teamwork and you have excellent interpersonal skills. You are a good listener and you have a sense of customer service. You are methodical and demonstrate rigor, organization and reactivity on a daily basis. You are dynamic and enthusiastic in your work. You are concerned with achieving the objectives set: processing quality, volumes, deadlines.You have a good level of English and French - type C2,In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.HENNER PRESERVES ALL YOUR LIVESWe know that you don't just have a professional life. Of course, it is essential to the balance and fulfillment of your life, but it must not encroach on your personal, family, social, cultural or sporting life. We know this and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach applies to our teams as well. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral coverage, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).

Your position is based in Neuilly-sur-Seine. Within our Consulting BU, we are recruiting a Middle Office Manager F/H on a permanent contract to meet our growth challenges.Reporting to the Manager, your main mission will be to liaise and facilitate collaboration between the sales teams and the Management/Support teams with regard to contractual conditions and internal processes. Your tasks will include : Follow up commercial files prepared and contracted by the Front Office, check their completeness and validity, set them up in the systems (BMF, Guarantee Tables, Customer Guides, indexation processing, etc.).Facilitate exchanges and coordination with the Front Office and other Henner Group departments.Manage claims and customer issues requiring investigation by other teams, and resolve blocking situations. Ensure proper contract set-up (implementation, control, correction)Anticipate impacts and take the necessary actions to ensure the smooth running of Middle Office processes processes and having an impact on other processes during the contract life cycleContribute to processes, their continuous improvement and performance indicators in liaison with other teams (Management, DFI, etc.).YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONPROFILE SOUGHT :Education: Bac+3 /5 Beginner or with 3 years' experience in a similar position, preferably in the insurance sector.Your ability to analyze and summarize, your ability to manage priorities and your versatility will be real assets, as will your ability to work as part of a team, your organization and your communication skills. Knowledge and mastery of CRM tools (IT tools).Ideally, you speak fluent English. In short, you're someone who can be counted on, and who also likes to be able to count on a respectful and supportive working environment.HENNER PRESERVES ALL YOUR LIVESWe know that you don't just have a professional life. Of course, it's essential to the balance and fulfillment of your life, but it mustn't encroach on your personal, family, social, cultural or sporting lives. We know this, and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee share ownership). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).HENNERFR

YOUR POSITION AND LIFE AT HENNERYour position is based in Lisbon. We are recruiting within our entity 1 french speaking Client Services Officer to meet our growth challenges. You are the privileged contact of our insureds :- You will advise and assist them whatever channel they choose: telephone, e-mail or mail and you will manage the payment of their benefits,- You actively contribute to their satisfaction through the quality of the response provided, the quality of processing and your contribution to the achievement of our site's performance indicators. You manage calls from our beneficiaries and health professionals :- You inform and advise our clients on the coverage they have taken out,- You accompany them on a daily basis in their care.You carry out the administrative management :- management of the contract life: registration and cancellation of contracts, collection of contributions,- management of health benefits: recording of reimbursements, preparation of estimates, issuing of reimbursements, etc. in accordance with internal procedures,- management of updates and modifications to files (contract, address, bank details, etc.). You manage customer relations :- You will provide information to policyholders on their contract coverage, reimbursements and all aspects related to the life of the contract (subscription, amendments, cancellations, contributions, etc.), mainly by telephone and/or e-mail,- You advise them and answer all their requests as well as those of health professionals. There is no prospecting or selling involved in your job. By joining our teams, you will benefit from training in Lisbon, full support in our businesses and tools, and local management.Your job is not routine, you occupy a position with great versatility and prospects for development.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION You have a bachelor's degree, with or without experience in insurance... but your personality interests us just as much. You appreciate teamwork and you have excellent interpersonal skills. You are a good listener and you have a sense of customer service. You are dynamic and enthusiastic in your work.You are methodical and demonstrate rigor, organization and reactivity on a daily basis. You are concerned with achieving the objectives set: processing quality, volumes, deadlines.You must be bilingual in French in order to carry out your missions. In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.

YOUR POSITION AND LIFE AT HENNERYour position is based at Kuala Lumpur. Within our Health & Medical department, we are recruiting one Medical Network Coordinator to meet our growth challenges.As Medical Network Coordinator, your day to day missions will be to develop the network of health partners and healthcare providers across your defined geographical area : Prospect and interact with health professionals across the globe.Negotiate consistent contract terms and competitive rates.Ensure compliance standards are met.Liaise on a regular basis with the Medical team regarding various topics such as interventions.Support various business units.Assist with billing issues.By joining our teams, you will benefit from training in Kuala Lumpur, full support in our businesses and tools, and local management.Your job is not routine, you occupy a position with great versatility and prospects for development.Your position is a permanent contract and you benefit from all the social advantages granted to our teams: free healthcare insurance for you and your family, annual variable bonus if you achieve your objectives, quaterly bonus & annual bonus depending the results of the company and medical teleconsultation.You are guaranteed to respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities or pregnant employees.The job can be taken in the next few days (or weeks) depending on your availability.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONYou have a bachelor's degree, an experience in insurance and a medical background are a plus... but your personality interests us just as much.You speak English fluently.You are able to speak in Mandarin and Cantonese, and write in Chinese.You developped ability to negotiate, to pay attention to details and you have an exeprience in an international environement. You are proactive, dynamic, organised and able to work within deadlines.In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.HENNER PRESERVES ALL YOUR LIVESWe know that you don't just have a professional life. Of course, it is essential to the balance and fulfillment of your life, but it must not encroach on your personal, family, social, cultural or sporting life. We know this and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach applies to our teams as well. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral coverage, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).HENNERINT

YOUR JOB AND LIFE AT HENNERYour position is based in Neuilly sur Seine. As part of our operations department, we are recruiting a Funeral Guarantee Manager F/H to meet our growth challenges.After receiving training in the various aspects of the job, you will gradually take on responsibility for managing a portfolio of corporate clients and individual contracts.The essential tasks involved are as follows:- Drawing up and following up calls for contributions- Carry out individual and group contract movements,- Allocate cash receipts- Manage DSN- You will also be responsible for customer relations, advising customers on the management of their contracts and contributions.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONYou ideally have a 2-year higher education qualification, with experience in accounting and/or insurance.But we're just as interested in your personality!- You are rigorous, organized and curious. - You are dynamic and open-minded - You're a team player who takes initiative.In short, you're someone who can be counted on, and who also enjoys working in a respectful and supportive environment.HENNER PRESERVES ALL YOUR LIVESWe know you don't just have a professional life. Of course, it's essential to the balance and fulfillment of your life, but it mustn't encroach on your personal, family, social, cultural or sporting lives. We know this, and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our own family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee share ownership). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).HENNERGES