YOUR ROLEOur Communication & Marketing Department is looking for a Graphic Designer for a 24-month apprenticeship contract.The Communication & Marketing teams implement the Group’s communication strategy and support business development by creating visibility levers to boost client engagement and sales.Reporting to the Head of the Graphic Design / Copywriting / Creative team, you will join a dynamic and passionate team based at our headquarters in Neuilly-sur-Seine (92).As part of this apprenticeship, your responsibilities will include:Analyzing internal needs and translating them into effective visual designsDesigning all types of print and digital communication materials (posters, flyers, sales brochures, videos, social media visuals, technical docs, invitations, etc.) in line with Henner’s visual identityManaging and ensuring consistency in the brand’s visual identity across all commercial activitiesConducting iconographic researchUpdating the project management tool to track progress on ongoing tasksActively participating in team meetingsMeeting deadlines and respecting production timelinesStaying on top of design and tech trends (including AI)YOUR PROFILEYou are enrolled (starting September 2025) in a Bachelor’s or Master’s level program in Graphic Design, Art Direction, or Visual Communication.You enjoy working in a team, but are also autonomous, proactive, and creative.You have strong verbal and written communication skills and excellent spelling.You are organized, meticulous, and full of ideas.You are proficient in Adobe Creative Suite (InDesign, Illustrator, Photoshop) and comfortable with Office tools (Word, PowerPoint).Knowledge of After Effects and/or Adobe Premiere Pro is a strong plus.A good level of English is also appreciated.WHAT AN APPRENTICESHIP AT HENNER OFFERSAn international and multicultural work environmentA vibrant community of interns and apprenticesA tailored onboarding program with a dedicated mentorA professional, friendly, and supportive atmosphereFree access to an e-learning platformA valuable experience to help shape your career pathOpportunities for permanent contracts after your apprenticeshipThe chance to become a Henner ambassador at your school75% reimbursement of transportation costs50% contribution to meal expenses (access to a company restaurant or meal vouchers, depending on your site)A sustainable mobility allowance for bicycle usersFree 100% health insurance coverageAccess to a beneficial employee savings planDiscounts on leisure activities negotiated by our Social and Economic Committee A competitive compensation package based on the Minimum Conventional Wage (MCW), rather than the legal minimum wageEligibility for remote work after 6 months, subject to your supervisor's approvalAt Henner, we are committed to offering our interns and apprentices the best possible experience a commitment that earned us the Happy Trainees certification.We proudly promote diversity and equal opportunity all positions are open to candidates with disabilities.ABOUT HENNER GROUPHenner is an international and independent group that designs and manages innovative health insurance solutions for individuals, professionals, and companies.With a presence in 21 countries, our 1,800 employees support 65,000 corporate clients and 2.2 million beneficiaries worldwide, every single day.HENNERFR
LE POSTENotre Direction de la gestion recherche son futur « Gestionnaire Prévoyance F/H » en alternance pour une durée de 12 à 24 mois.Nos équipes qui composent la Direction de la Gestion accompagnent nos affiliés tout au long de la vie de leur contrat et assurent la gestion administrative de ces derniers. L’équipe dédiée à la prévoyance est garante du suivi et de l’accompagnement de nos assurés face aux aléas de la vie.En étroite collaboration avec le Responsable du service, vous intègrerez une équipe ambitieuse et cohésive composée de 15 gestionnaires sur notre site de Nantais (44).Dans le cadre de cette opportunité professionnelle, vous serez en charge de toutes les étapes relatives à la gestion des contrats.Si vous acceptez de nous rejoindre, vos principales missions seront :Gérer les sinistres (incapacité, invalidité, IJ, décès), depuis leur ouverture jusqu’à leur règlement.Participer à la construction des dossiers (analyse des pièces justificatives et des garanties) et assurer la relance des pièces manquantes.Suivre les versements.Réceptionner les appels téléphoniques afin de conseiller nos clients (interlocuteurs RH) dans le suivi et la gestion des dossiers.Gérer la vie du contrat : enregistrement/ radiation, encaissement des cotisations.PROFIL RECHERCHEVous justifiez d’une première experience sur un poste similaire, idéalement acquise dans le domaine de la prévoyance.Vous êtes reconnu pour votre rigueur, votre réactivité et votre capacité d'organisation.Une appétence pour les chiffres sera un vrai plus pour ce poste.Votre aisance relationnelle et votre esprit d’équipe seront autant d'atouts pour réussir dans cette prise de poste. Vous êtes à l’aise avec les outils digitaux (Pack Office 365) et vous vous adaptez facilement aux nouveaux outils numériques.Vous disposez d’une bonne maîtrise de langue Française à l’écrit (orthographe & syntaxe) et à l’oral.L’ALTERNANCE AU SEIN D’HENNER, C’EST ? Un environnement de travail international et multiculturelL’appartenance à une communauté d’alternants et de stagiairesUn parcours d’intégration sur-mesure et un mentor dédié dès votre arrivéeUne ambiance de travail professionnelle mais surtout conviviale et bienveillanteUn accès libre à une plateforme e-learning avec un large choix de formationsUne expérience qui vous permettra d’affiner votre projet professionnelLa possibilité de décrocher un contrat CDD/CDI à l’issue de l’alternanceL’opportunité de devenir Ambassadeur entreprise et faire rayonner le Groupe Henner au sein de votre écoleLe remboursement des transports à 75%La prise en charge des frais de repas à 50% (accès au Restaurant Inter-Entreprises ou tickets restaurant, en fonction de votre site d’appartenance) Un forfait mobilité durable pour les utilisateurs du véloUne mutuelle 100 % gratuite Un accès à un Plan Epargne entreprise avantageuxDes réductions sur des activités loisirs négociées par notre Comité social et économique (CSE) Une rémunération avantageuse basée sur le SMC (salaire minimum conventionnel) et non le SMICSous accord de votre tuteur, vous serez éligible au télétravail après 6 mois d'anciennetéChez Henner, nous avons à cœur de fournir à nos stagiaires et nos alternants la meilleure expérience qui soit. Une démarche pour laquelle nous sommes récompensés avec l’obtention de la labélisation Happy Trainees ! Henner est fier de porter au quotidien la diversité et l'égalité des chances. Ainsi, tous nos emplois sont ouverts aux personnes en situation de handicap.LE GROUPE HENNER Henner est un groupe international et indépendant, qui crée et gère des solutions innovantes en assurances de personnes pour les particuliers, les professionnels et les entreprises.Nous sommes 1 800 collaborateurs présents dans 21 pays dans le monde. Nous accompagnons chaque jour 65 000 entreprises clientes et 2,2 millions de bénéficiaires.HENNERFR
YOUR ROLEOur Operations Department is looking for a Funeral Insurance Claims Officer for a 12- to 24-month apprenticeship.Our teams provide support and care to beneficiaries and their families during sensitive times, ensuring efficient case management and meaningful assistance. You will join a caring and proactive team based in Villeneuve d’Ascq (59).If you decide to join us, your main responsibilities will be:Supporting beneficiaries and their familiesProvide guidance and assistance to policyholders and their loved onesClearly explain funeral insurance coverage and how the contracts workManaging policies and claims administrationPrepare and follow up on contribution callsHandle DSN processesManage the administrative follow-up of individual and group contractsRegister and process new enrollments and terminationsHandle claims and benefit payments in the event of deathYOUR PROFILEYou are currently pursuing a Bachelor’s or Master’s degree in business, administration, or a related field.You are rigorous, organized, and curious, with a positive and dynamic mindset.You enjoy working in a team, take initiative, and are committed to providing real support to beneficiaries and their families.In short, you are a reliable and trustworthy person, comfortable in a respectful and collaborative work environment.WHAT AN APPRENTICESHIP AT HENNER OFFERSAn international and multicultural work environmentA vibrant community of interns and apprenticesA tailored onboarding program with a dedicated mentorA professional, friendly, and supportive atmosphereFree access to an e-learning platformA valuable experience to help shape your career pathOpportunities for permanent contracts after your apprenticeshipThe chance to become a Henner ambassador at your school75% reimbursement of transportation costs50% contribution to meal expenses (access to a company restaurant or meal vouchers, depending on your site)A sustainable mobility allowance for bicycle usersFree 100% health insurance coverageAccess to a beneficial employee savings planDiscounts on leisure activities negotiated by our Social and Economic Committee A competitive compensation package based on the Minimum Conventional Wage (MCW), rather than the legal minimum wageEligibility for remote work after 6 months, subject to your supervisor's approvalAt Henner, we are committed to offering our interns and apprentices the best possible experience a commitment that earned us the Happy Trainees certification.We proudly promote diversity and equal opportunity all positions are open to candidates with disabilities.ABOUT HENNER GROUPHenner is an international and independent group that designs and manages innovative health insurance solutions for individuals, professionals, and companies.With a presence in 21 countries, our 1,800 employees support 65,000 corporate clients and 2.2 million beneficiaries worldwide, every single day.HENNERFR
YOUR ROLEOur Finance Department is looking for a Financial Operations Officer or a 24-month apprenticeship.The Finance Department is responsible for managing the company's financial resources and cash flows. It supports the Group’s strategic and financial development by securing and overseeing the financial budget.Reporting to the Bank Reconciliation Coordinator, you will join a dynamic team of experts based at our Nantes site (44).As part of this apprenticeship, your responsibilities will include:Banking & Accounting OperationsAssisting with the preparation of monthly bank reconciliationsManaging monthly closing operations in compliance with deadlinesProcessing and justifying bank and accounting reconciliationsClient Payments (within the Client Division)Recording client payments in our internal system for France/International Health & Life Insurance clients, along with handling related administrative tasksProcessing contribution reimbursements in cases of overpayment, ensuring the validity of the requestHandling check paymentsYOUR PROFILEYou are currently preparing a degree in SME Management or a related finance/accounting qualification.You are proficient in office tools and have advanced Excel skills.You enjoy data processing and analysis.You are organized, detail-oriented, and reliable.You have strong teamwork and interpersonal skills.WHAT AN APPRENTICESHIP AT HENNER OFFERSAn international and multicultural work environmentA vibrant community of interns and apprenticesA tailored onboarding program with a dedicated mentorA professional, friendly, and supportive atmosphereFree access to an e-learning platformA valuable experience to help shape your career pathOpportunities for permanent contracts after your apprenticeshipThe chance to become a Henner ambassador at your school75% reimbursement of transportation costs50% contribution to meal expenses (access to a company restaurant or meal vouchers, depending on your site)A sustainable mobility allowance for bicycle usersFree 100% health insurance coverageAccess to a beneficial employee savings planDiscounts on leisure activities negotiated by our Social and Economic Committee A competitive compensation package based on the Minimum Conventional Wage (MCW), rather than the legal minimum wageEligibility for remote work after 6 months, subject to your supervisor's approvalAt Henner, we are committed to offering our interns and apprentices the best possible experience a commitment that earned us the Happy Trainees certification.We proudly promote diversity and equal opportunity all positions are open to candidates with disabilities.ABOUT HENNER GROUPHenner is an international and independent group that designs and manages innovative health insurance solutions for individuals, professionals, and companies.With a presence in 21 countries, our 1,800 employees support 65,000 corporate clients and 2.2 million beneficiaries worldwide, every single day.HENNERFR
YOUR ROLEOur Support Functions Department is looking for an HR Officer for a 12- to 24-month apprenticeship contract.Within the HR Support team, you will be responsible for HR administrative management. You will work closely with all HR stakeholders (Recruitment, HRBPs, Payroll Specialists, etc.), as well as with employees and candidates, to address any questions related to the employee lifecycle.Under the supervision of the HR Support Manager, you will join a dynamic and expert team based at our headquarters in Neuilly-sur-Seine (92).As part of this apprenticeship, you will take part in the following activities:Manage administrative processes related to hiring and internal mobility for permanent, fixed-term, internship, and apprenticeship contractsDraft employment documents (contracts, amendments, CERFAs, and tripartite agreements)Track and collect variable pay elements to be communicated to the payroll departmentCreate and update employee files: probation periods, medical visits, etc.Organize and facilitate onboarding sessions (individual and group sessions) for new employeesProvide day-to-day HR support to employees, in coordination with HR ManagersContribute to the continuous improvement of HR support activities (enhancing existing processes and designing new ones)YOUR PROFILEYou are currently pursuing a Master’s degree in Human Resources.You are rigorous, have excellent interpersonal skills, and enjoy working as part of a team.You know how to prioritize tasks, meet deadlines, and handle sensitive information with confidentiality.You are proficient in Outlook, Excel, Word, and PowerPoint.You have a good command of English.WHAT AN APPRENTICESHIP AT HENNER OFFERSAn international and multicultural work environmentA vibrant community of interns and apprenticesA tailored onboarding program with a dedicated mentorA professional, friendly, and supportive atmosphereFree access to an e-learning platformA valuable experience to help shape your career pathOpportunities for permanent contracts after your apprenticeshipThe chance to become a Henner ambassador at your school75% reimbursement of transportation costs50% contribution to meal expenses (access to a company restaurant or meal vouchers, depending on your site)A sustainable mobility allowance for bicycle usersFree 100% health insurance coverageAccess to a beneficial employee savings planDiscounts on leisure activities negotiated by our Social and Economic Committee A competitive compensation package based on the Minimum Conventional Wage (MCW), rather than the legal minimum wageEligibility for remote work after 6 months, subject to your supervisor's approvalAt Henner, we are committed to offering our interns and apprentices the best possible experience a commitment that earned us the Happy Trainees certification.We proudly promote diversity and equal opportunity all positions are open to candidates with disabilities.ABOUT HENNER GROUPHenner is an international and independent group that designs and manages innovative health insurance solutions for individuals, professionals, and companies.With a presence in 21 countries, our 1,800 employees support 65,000 corporate clients and 2.2 million beneficiaries worldwide, every single day.HENNERFR
YOUR ROLEOur Support Functions Department is looking for a Talent Acquisition & Employer Branding Officer for a 12- to 24-month apprenticeship.Our HR Department includes a Recruitment & School Relations team dedicated to both France and International markets. Its mission is to attract, recruit, and retain top talent. At Henner, we are committed to offering our employees not only a job, but a unique and meaningful career journey.Working closely with the Head of Recruitment & School Relations, you will join a dynamic and friendly team based at our headquarters in Neuilly-sur-Seine (92).As part of this apprenticeship, you will be involved in the following activities:RecruitmentGather and analyze hiring needs in collaboration with managersPublish job offers on internal platforms, ensuring alignment with our Employer Branding strategyScreen and follow up on applications to ensure a smooth and positive candidate experienceConduct initial phone interviews for shortlisted candidatesShare candidate files with HR teams, including a written interview summaryParticipate in recruitment interviewsMonitor the recruitment process and act as a liaison with hiring managersEvents & Employer BrandingPromote Henner’s employer brand by organizing innovative events with partner schools and institutions (career fairs, job talks, open days, etc.)Create employer brand content for our social media platforms and job boardsDraft internal and external communication materials in collaboration with the Communications Department (email campaigns, job offer brochures, ad inserts, etc.)YOUR PROFILEYou are currently pursuing a Bachelor’s or Master’s degree, ideally with a focus on Human Resources, Business, or CommunicationsYou are creative, enthusiastic, and proactive.You enjoy building relationships and are excited about participating in communication and event projects to promote Henner’s employer brand to diverse audiences.You are well-organized and able to manage multiple recruitments simultaneously, providing regular updates on progress.You are proficient in Outlook, Excel, Word, and PowerPoint.You speak fluent English.WHAT AN APPRENTICESHIP AT HENNER OFFERSAn international and multicultural work environmentA vibrant community of interns and apprenticesA tailored onboarding program with a dedicated mentorA professional, friendly, and supportive atmosphereFree access to an e-learning platformA valuable experience to help shape your career pathOpportunities for permanent contracts after your apprenticeshipThe chance to become a Henner ambassador at your school75% reimbursement of transportation costs50% contribution to meal expenses (access to a company restaurant or meal vouchers, depending on your site)A sustainable mobility allowance for bicycle usersFree 100% health insurance coverageAccess to a beneficial employee savings planDiscounts on leisure activities negotiated by our Social and Economic Committee A competitive compensation package based on the Minimum Conventional Wage (MCW), rather than the legal minimum wageEligibility for remote work after 6 months, subject to your supervisor's approvaAt Henner, we are committed to offering our interns and apprentices the best possible experience a commitment that earned us the Happy Trainees certification.We proudly promote diversity and equal opportunity all positions are open to candidates with disabilities.ABOUT HENNER GROUPHenner is an international and independent group that designs and manages innovative health insurance solutions for individuals, professionals, and companies.With a presence in 21 countries, our 1,800 employees support 65,000 corporate clients and 2.2 million beneficiaries worldwide, every single day.HENNERFR
YOUR ROLEOur Sales Department is looking for its future Account Coordinator Apprentice for a 1 or 2 year apprenticeship.Working closely with the Team Manager, you will join a warm and ambitious team based at our headquarters in Neuilly-sur-Seine (92).As part of this apprenticeship, you will support our consulting team, which specializes in health and life insurance solutions for large corporate clients.If you choose to join us, your main responsibilities will include:Supporting Key Account Managers and Senior Account Managers in managing client portfoliosContributing to the preparation of deliverables, market studies, performance reports, and benchmarking analysesEnsuring compliance and follow-up of contractual documentationBeing the point of contact for accurate and timely information shared with Middle Office and Operations teamsFacilitating smooth coordination between advisory and operational servicesYOUR PROFILEYou have a strong commercial mindset and are currently enrolled in a Master’s degree (M2)You are known for your rigor, responsiveness, and organizational skillsYou have excellent interpersonal skills and enjoy working as part of a teamYou are comfortable with digital tools (Microsoft 365) and adapt easily to new systemsYou have strong level of written and spoken French, with good spelling and grammarWHAT AN APPRENTICESHIP AT HENNER OFFERSAn international and multicultural work environmentA vibrant community of interns and apprenticesA tailored onboarding program with a dedicated mentorA professional, friendly, and supportive atmosphereFree access to an e-learning platformA valuable experience to help shape your career pathOpportunities for permanent contracts after your apprenticeshipThe chance to become a Henner ambassador at your school75% reimbursement of transportation costs50% contribution to meal expenses (access to a company restaurant or meal vouchers, depending on your site)A sustainable mobility allowance for bicycle usersFree 100% health insurance coverageAccess to a beneficial employee savings planDiscounts on leisure activities negotiated by our Social and Economic Committee A competitive compensation package based on the Minimum Conventional Wage (MCW), rather than the legal minimum wageEligibility for remote work after 6 months, subject to your supervisor's approvalAt Henner, we are committed to offering our interns and apprentices the best possible experience a commitment that earned us the Happy Trainees certification.We proudly promote diversity and equal opportunity all positions are open to candidates with disabilities.ABOUT HENNER GROUPHenner is an international and independent group that designs and manages innovative health insurance solutions for individuals, professionals, and companies.With a presence in 21 countries, our 1,800 employees support 65,000 corporate clients and 2.2 million beneficiaries worldwide, every single day.HENNERFR
YOUR ROLETo help you gain professional experience and apply your knowledge in a real-world setting, we are looking for a Sales Assistant Apprentice to join our department dedicated to International Organizations, Ministries, Missions, and Embassies for a period of 12 to 24 months. Under the supervision of the Head of Account Management and/or a Key Account Manager, you will join a team based at our headquarters in Neuilly-sur-Seine (92).As part of your role, you will be involved in the following activities:Analyze and respond to client requests with the support of internal departmentsPrepare and organize commercial documentation and key client-facing materialsUnderstand the operational challenges faced by our clients and resolve them with the help of internal teamsCoordinate the implementation of new contractsContribute to activity reportingDepending on your profile and skill development, you may be entrusted with additional responsibilities on internal projects.Throughout your apprenticeship, you will receive training on Henner’s products and tools and work closely with our sales team.YOUR PROFILEYou are currently preparing for a Master’s degree in Business or Insurance and are seeking a 1- to 2-year apprenticeship contractYou are fluent in both French and English (a third language would be a plus)You have strong interpersonal skills, a keen commercial sense, and enjoy taking on challengesYou are a team player and proficient in office tools such as PowerPoint and ExcelStrong spelling and written communication skills are essential for this positionNote: Occasional travel may be required in the course of your duties.WHAT AN APPRENTICESHIP AT HENNER OFFERSAn international and multicultural work environmentA vibrant community of interns and apprenticesA tailored onboarding program with a dedicated mentorA professional, friendly, and supportive atmosphereFree access to an e-learning platformA valuable experience to help shape your career pathOpportunities for permanent contracts after your apprenticeshipThe chance to become a Henner ambassador at your school75% reimbursement of transportation costs50% contribution to meal expenses (access to a company restaurant or meal vouchers, depending on your site)A sustainable mobility allowance for bicycle usersFree 100% health insurance coverageAccess to a beneficial employee savings planDiscounts on leisure activities negotiated by our Social and Economic Committee A competitive compensation package based on the Minimum Conventional Wage (MCW), rather than the legal minimum wageEligibility for remote work after 6 months, subject to your supervisor's approvalAt Henner, we are committed to offering our interns and apprentices the best possible experience a commitment that earned us the Happy Trainees certification.We proudly promote diversity and equal opportunity all positions are open to candidates with disabilities.ABOUT HENNER GROUPHenner is an international and independent group that designs and manages innovative health insurance solutions for individuals, professionals, and companies.With a presence in 21 countries, our 1,800 employees support 65,000 corporate clients and 2.2 million beneficiaries worldwide, every single day.HENNERFR
YOUR ROLEOur Communication and Marketing Department is looking for an External Communication Officer for a 24-month apprenticeship contract.The Communication and Marketing teams implement the Group’s overall communication strategy and support business development by providing visibility levers to boost sales and strengthen client engagement.Reporting to the External Communication Manager, you will join a passionate team based at our headquarters in Neuilly-sur-Seine (92).As part of this apprenticeship program, your main responsibilities will include:Creating and producing communication materials aimed at clients, prospects, partners, and policyholdersSupporting the management of external communication activities (media partnerships, advertising campaigns, online reputation, etc.)Managing the Group’s professional social media platforms, including LinkedIn and YouTubeAssisting in the implementation and smooth execution of the content strategyCreating and updating corporate communication assets (CSR brochure, key figures, etc.)Contributing to press relations effortsMonitoring and analyzing communication KPIsYOUR PROFILEYou are currently pursuing a master’s degree in communication, either in a business or communication school.You are proficient in office tools (Word, Excel, PowerPoint) and have a good level of English.You enjoy working in a team and know how to be autonomous and proactive.You are organized, creative, and meticulous.You have strong writing skills, excellent spelling, and outstanding oral and written communication abilities.WHAT AN APPRENTICESHIP AT HENNER OFFERSAn international and multicultural work environmentA vibrant community of interns and apprenticesA tailored onboarding program with a dedicated mentorA professional, friendly, and supportive atmosphereFree access to an e-learning platformA valuable experience to help shape your career pathOpportunities for permanent contracts after your apprenticeshipThe chance to become a Henner ambassador at your school75% reimbursement of transportation costs50% contribution to meal expenses (access to a company restaurant or meal vouchers, depending on your site)A sustainable mobility allowance for bicycle usersFree 100% health insurance coverageAccess to a beneficial employee savings planDiscounts on leisure activities negotiated by our Social and Economic Committee A competitive compensation package based on the Minimum Conventional Wage (MCW), rather than the legal minimum wageEligibility for remote work after 6 months, subject to your supervisor's approvalAt Henner, we are committed to offering our interns and apprentices the best possible experience – a commitment that earned us the Happy Trainees certification.We proudly promote diversity and equal opportunity – all positions are open to candidates with disabilities.
LE POSTENotre Direction de la Gestion recherche son futur « Gestionnaire Cotisations Prévoyance F/H » en CDI. Nos équipes qui composent la Direction de la Gestion accompagnent nos affiliés tout au long de la vie de leur contrat et assurent la gestion administrative de ces derniers. L’équipe dédiée à la prévoyance est garante du suivi et de l’accompagnement de nos assurés face aux aléas de la vie.En étroite collaboration avec le Responsable du service, vous intégrerez une équipe ambitieuse et cohésive composée de 42 collaborateurs sur notre site Nantais (44).Dans le cadre de cette opportunité professionnelle, vous serez en charge de toutes les étapes relatives à la gestion des contrats.Si vous acceptez de nous rejoindre, vos principales missions seront :Gestion du pré contentieuxGestion des cotisations simples & complexes : appels / encaissements / affectationsAnalyse de la qualité des flux DSNGestion des e-mails cotisationsVous prenez également en charge les relations avec les clients en les conseillant sur la gestion de leur contrat et leurs cotisations.A noter, il n’y a pas de prospection, ni de vente dans le cadre de votre fonction.PROFIL RECHERCHEVous justifiez d’une première expérience sur un poste similaire, idéalement acquise dans le domaine de la prévoyance collective. Mais nous sommes également ouverts à un profil débutant. … car votre personnalité nous intéresse tout autant.Vous appréciez le travail d’équipe et vous êtes doté d’un excellent relationnel. Vous êtes à l’écoute et vous avez le sens du service client. Vous êtes méthodique et vous faites preuve de rigueur, d’organisation et de réactivité au quotidien. Vous êtes à l’aise avec les chiffres et les outils bureautiques.Vous êtes de nature dynamique et mettez de l’enthousiasme dans votre travail. Vous avez le souci d’atteindre les objectifs fixés : qualité de traitement, volumes, délais.Bref, vous êtes quelqu’un sur qui on peut compter et qui aime aussi pouvoir compter sur un environnement de travail respectueux et solidaire.POURQUOI NOUS REJOINDRE ? En rejoignant notre équipe, vous intégrez un collectif engagé : la bienveillance est le fondement de toutes nos relations. Vous pourrez compter sur une forte dynamique d'entraide et de partage de connaissances afin de développer votre potentiel. Vous serez formé à nos outils ainsi qu’aux bases de l’assurance. Que vous soyez ou non issu du monde assurantiel, chez Henner nous vous proposerons un parcours qui vous ressemble, tout en étant accompagné en proximité. Vous bénéficierez de tous les avantages sociaux accordés à nos équipes : 13e mois, primes vacances, prime d'intéressement et de participation, plan d'épargne entreprise et retraite avec un abondement employeur attractif, remboursement des transports à 75%, mutuelle familiale ou individuelle prise en charge à 100% par Henner … Vous aurez la garantie d'un respect de l'équilibre vie professionnelle/vie personnelle grâce à nos accords d'entreprise et une organisation de travail flexible qui permet d'effectuer jusqu'à 2 jours de télétravail par semaine voire 3 jours pour les personnes en situation d'handicap, les proches aidants ou les salariées enceintes.LE GROUPE HENNER Henner, groupe international et indépendant, crée, gère et commercialise des solutions innovantes en assurances de personnes. Nous sommes 1 800 collaborateurs présents dans 21 pays dans le monde. Nous accompagnons chaque jour 65 000 entreprises clientes et 2,2 millions de bénéficiaires. Notre expertise de la protection sociale se résume en un mot : le Caring. Le Caring c'est bien plus qu’une idée. C’est une promesse que Henner fait à ses clients et à ses partenaires d’exercer ses métiers de conseil en protection sociale, de courtage et de gestion avec le souci permanent de porter une attention particulière à la qualité de son accompagnement. HENNERFR
THE POSITIONYour position is based in Lisbon. Within the Risk Department, we are looking for a Fraud Analyst/Office Manager W/M to join our Fraud department, in a context of growth and structuring of the activity. As part of your duties, you will contribute to the company's risk management by participating in the deployment of its fraud and abuse policy. You will also be responsible for ensuring the smooth running of the company and the safety of people and property.You will be involved in day-to-day fraud-related tasks and, more periodically, in accounting and general services.Your main tasks will involveRisk / Fraud section - Daily validation of suspicious payments sent by the treasury team;- Prepare and follow up claims for undue payments (including coordination with DFI and management teams for the cancellation of statements, follow-up of payment schedules...) ;- Dearchive documents from Hennernet/ ring central... - Invalidate payment processes for suspected fraudulent beneficiaries...Accounting section - Receive and scan all subsidiary supplier invoices and local employee expense reports;- Coordinate invoice validation with budget managers and accounting department;- Check IT and general services invoices and monitor consumption;General Services - Manage access and security (badges, access control, property security);- Supervise maintenance and upkeep of premises (work, technical interventions, fire);- Optimize space planning and ensure a comfortable working environment;- Monitor team requests and report malfunctions;- Manage service providers, supplies and budget;- Update procedures and ensure compliance (ISO 27001).YOUR PROFILEYou have a degree (minimum 2 years) in administrative management or secretarial work and already have experience in a similar position.You are fluent in English, French and Portuguese to carry out your responsibilities effectively. Spanish is a plus.You have a good command of Pack Office and an interest in IT tools.You are recognized for your adaptability, interpersonal skills and responsiveness.You are able to synthesize information and work in an organized and rigorous manner.Your interpersonal skills and your ability to communicate with a variety of internal and external contacts will be essential to your success in this position.HENNER PRESERVES ALL YOUR LIVESHenner, an international and independent group, creates, manages, and markets innovative solutions in personal insurance. We are 1,800 employees present in 21 countries worldwide. Every day, we support 65,000 client companies and 2.2 million beneficiaries. Our expertise in social protection is summed up in one word: Caring. Caring is much more than an idea. It’s a promise that Henner makes to its clients and partners to carry out its social protection consulting, brokerage, and management services with a constant focus on providing exceptional care and attention to the quality of its support. HENNERINT
YOUR POSITION AND LIFE AT HENNERHenner provides administration services to the clients of the international insurance partners such as administrative services, access to a worldwide network of medical providers, technical and actuarial support, technology solutions, etc. The role of the Global Partnership department is to provide account management services to the international insurers/brokers and be their main point of contact to ensure their satisfaction and support their growth. In charge of your own existing portfolio, as an Account Manager, you will manage the entire customer relationship with your partners to create proximity, statisfaction and growth : from designing the governance strategy to monitoring the implemented actions, through ensuring the contractual follow up. You will work hand in hand with your partners and bring support and expertise for all significant events throughout the year (invitation to tender, new projects, and renewal discussions, etc.). Your position is based in Neuilly-sur-Seine.REQUIRED PROFILE:You have at least 5 years experience in the insurance sector (ideally with international exposure). You have good relationship skills both with internal and external stakeholders and can manage transversal relations.You are thorough, organised and have an eye for detail, you are also results oriented and have proven skills to adapt to change and build trusted relationships.You are a team player, can actively listen and have a commercial feeling that will help you succeed in your role.You speak English fluently, and ideally other languages including French, and you easily adapt to a multicultural workplace. HENNERFR
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