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Recruitment Officer W/M
THE POSITION
Our Human Resources Department is looking for its future “Recruitment Officer” (W/M) on a permanent contract.
At the heart of the Employee Experience division, the Talent Acquisition team drives the Group’s growth by identifying and selecting the best talent.
Working closely with the team leader, you will join a dynamic and friendly team at our head office in Neuilly-sur-Seine (92).
As part of this professional opportunity, you will be responsible for several recruitment processes, from defining the needs to integrating new employees. Your scope will cover both French and International recruitment (Asia, Africa, and Europe).
Recruitment :
- Collect analyze managers' needs
- Post job offers on our internal tools to make them attractive and aligned with our Employer Brand policy
- Process and track the received applications to ensure an excellent candidate experience
- Conduct phone pre-screening for selected candidates
- Write interview reports
- Participate in recruitment interviews
- Manage the recruitment process and liaise with managers
Employer Branding :
- Promote the company by organizing recruitment events
- Create editorial content focused on recruitment for our LinkedIn page
- Write communication materials in close collaboration with the Communications Department (email campaign, job offer booklet, advertisement inserts)
- Monitor the recruitment budget
- Contribute to cross-functional HR projects
PROFILE SOUGHT
- You have a degree (Bac +4/5) specializing in Business or Human Resources, and initial professional experience as a Recruitment Officer within a recruitment agency.
- You are independent, cheerful, and responsive by nature.
- You have good organizational skills, allowing you to manage multiple recruitments simultaneously and efficiently while providing regular updates on the process.
- You are comfortable with office tools (Excel, Word) and candidate management via an ATS/HRIS.
- You are proficient in sourcing techniques (professional social networks, job boards, etc.) and fluent in English
WHY JOIN US?
At Henner, we are committed to offering our employees a unique and differentiating career path that goes beyond recruitment.
By joining our team, you'll be able to count on a strong dynamic of mutual support and knowledge sharing within our HR team of around thirty employees.
You'll benefit from all the fringe benefits granted to our teams: 13th month, vacation bonuses, profit-sharing bonus, company savings plan and pension scheme with an attractive employer matching contribution, 75% transport reimbursement, family or individual health insurance covered at 100% by Henner...
Plus access to the inter-company restaurant.
You'll have the guarantee of a healthy work/life balance thanks to our company agreements and a flexible work organization that allows you to telework up to 2 days a week, or even 3 days for disabled people, family carers or pregnant employees.
THE HENNER GROUP
Henner, an international and independent group, creates, manages, and markets innovative solutions in personal insurance. We are 1,800 employees present in 21 countries worldwide. Every day, we support 65,000 client companies and 2.2 million beneficiaries.
Our expertise in social protection is summed up in one word: Caring. Caring is much more than an idea. It’s a promise that Henner makes to its clients and partners to carry out its social protection consulting, brokerage, and management services with a constant focus on providing exceptional care and attention to the quality of its support.
HENNERFR
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Human Ressources Business Partner F/H
LE GROUPE HENNER
Henner est un groupe international et indépendant, qui crée et gère des solutions innovantes en assurances de personnes pour les particuliers, les professionnels et les entreprises.
Nous sommes 1 700 collaborateurs présents dans 21 pays dans le monde. Nous accompagnons chaque jour 54 000 entreprises clientes et 2,1 millions de bénéficiaires.
LE POSTE
Notre Direction des Ressources Humaines recherche son futur « HR Business Partner F/H » en CDD sur le site de Villeneuve d’Ascq.
Notre collectif de HRBP a en charge dans le cadre du déploiement de la politique Ressources Humaines, d’assurer le support aux managers opérationnels de son périmètre, tout en garantissant le respect du cadre légal et la bonne maîtrise du climat social.
En étroite collaboration avec le HR Manager, vous accompagnez en proximité les collaborateurs dans le développement de leurs compétences et de leur parcours professionnel.
A ce titre, vos missions sont les suivantes :
Conseil et accompagnement opérationnels des managers
Conseiller et accompagner les managers sur leurs problématiques RH opérationnelles (suivi des nouveaux collaborateurs, onboarding, offboarding, disciplinaire) en vous appuyant sur un pôle d’experts.
Contribuer au déploiement opérationnel de la stratégie Groupe en lien avec le Management
Piloter les procédures individuelles et collectives
Gestion de projets RH
Participer activement aux projets transverses RH
Les décliner sur son périmètre en tenant compte des spécificités métier
Gestion de carrière
Travailler en proximité avec les managers opérationnels pour identifier et accompagner le développement des talents (entretiens annuels, entretiens professionnels…)
Piloter les people review
Participer à l'élaboration et à la mise en œuvre du plan de développement des compétences
Accompagner individuellement les collaborateurs dans leur quotidien et leurs projets professionnels (évolution, mobilité…)
Recrutement :
Recueil et analyse des besoins en coordination avec les équipes managériales et le service recrutement
Participer à la rédaction des annonces,
Contacts avec les partenaires locaux
Piloter avec l’équipe Développement RH et les opérationnels les campagnes d’alternance/stagiaire (recensement et recrutement) et le suivi des alternants/tuteurs dans leur quotidien
LE PROFIL RECHERCHE
De formation supérieure dans le domaine des Ressources humaines, vous avez une première expérience significative en tant que généraliste de la fonction RH.
Vous êtes reconnu(e) pour votre sens du service, votre relationnel, votre diplomatie et votre esprit d’initiative.
Vous maitrisez l’utilisation du Pack Office (Word, Excel, Power Point).
POURQUOI NOUS REJOINDRE ?
En rejoignant notre équipe, vous pourrez compter sur une forte dynamique d'entraide et de partage de connaissances au sein de l’équipe RH composée d’une trentaine de collaborateurs.
Vous intégrerez un environnement de travail international et multiculturel. En effet, plus de 70 nationalités et 26 langues sont représentées au sein du Groupe.
Vous bénéficierez d’un accès libre à une plateforme e-learning avec un large choix de formations certifiantes et une équipe d’experts pour vous orienter.
Vous aurez la garantie d'un respect de l'équilibre vie professionnelle/vie personnelle grâce à nos accords d'entreprise et une organisation de travail flexible qui permet d'effectuer jusqu'à 2 jours de télétravail par semaine voire 3 jours pour les personnes en situation d'handicap, les proches aidants ou les salariées enceintes.
HENNERFR
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Client Services Officer Bilingual - (Permanent contract)
YOUR ROLE AND LIFE AT HENNER
Our operations department is looking for its future Client Services Officer, Bilingual in English and French, on a permanent contract.
The Operations department oversees all activities related to underwriting, drafting, and managing our clients' contracts. The Group's fully integrated organization allows for comprehensive technical and administrative contract management, along with a personalized relationship and high responsiveness.
Working closely with the Team Manager, you will join a versatile and friendly team based at our Neuilly-sur-Seine (92) office.
As part of this professional opportunity, you will advise and support our clients with their requests via phone and email.
You will be the main point of contact for our insured clients:
You will provide advice and support, regardless of the channel: phone, email, or mail, and manage the processing of their benefits.
You will actively contribute to their satisfaction by providing high-quality responses, efficient case management, and contributing to achieving our site’s performance indicators.
You will handle calls from our beneficiaries and healthcare professionals:
You will inform and advise our clients on the coverage they have chosen.
You will support them throughout their care journey.
You will manage administrative tasks:
Contract management: registering and canceling contracts, collecting premiums.
Health benefits management: processing reimbursements, preparing quotes, issuing approvals, in line with internal procedures.
Updating and modifying client files (contract, address, bank details, etc.).
You will ensure client relations:
You will provide insured individuals with information regarding their coverage, reimbursements, and all contract-related matters (underwriting, endorsements, cancellations, premiums), primarily via phone and/or email.
You will offer advice and respond to all their requests, as well as those of healthcare professionals.
Rest assured, there is no sales or prospecting involved in this position.
PROFILE REQUIRED
You are fluent in both English and French.
You enjoy teamwork and have excellent interpersonal skills. You are attentive and client-focused, with a natural enthusiasm. You demonstrate rigor and organizational skills in your work.
WHY JOIN US?
Whether or not you come from the insurance sector, at Henner, we offer a career path tailored to you, with close support. You will receive training for the Client Services Officer role, as well as comprehensive support with our activities and tools. The role offers a lot of variety and strong growth prospects (Expert Manager, Supervisor, Team Leader, etc.).
Your start date on a permanent contract can be within the next few days or weeks, depending on your availability.
You will enjoy all the social benefits provided to our teams: free health insurance for you, 13th month salary, vacation bonus, performance bonuses up to 5% of your annual gross salary, profit-sharing, company savings plan, and retirement with attractive employer contributions, child care allowance, meal vouchers, telemedicine services, 12 RTT days per year in addition to your paid leave, and family or individual health coverage fully covered by Henner.
We ensure a healthy work-life balance, thanks to our company agreements and flexible working arrangements, allowing up to 2 days of remote work per week after 6 months of service, or 3 days for people with disabilities, caregivers, or pregnant employees.
ABOUT THE HENNER GROUP
Henner is an international, independent group that creates and manages innovative employee benefits insurance solutions for individuals, professionals, and businesses. We are 1,800 employees operating in 21 countries worldwide, supporting 65,000 client companies and 2.2 million beneficiaries each day.
HENNERFR
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Client Services Officer Bilingual - (Fixed term contract)
YOUR ROLE AND LIFE AT HENNER
Our operations department is looking for its future Client Services Officer, Bilingual in English and French, on a fixed term contract.
The Operations department oversees all activities related to underwriting, drafting, and managing our clients' contracts. The Group's fully integrated organization allows for comprehensive technical and administrative contract management, along with a personalized relationship and high responsiveness.
Working closely with the Team Manager, you will join a versatile and friendly team based at our Neuilly-sur-Seine (92) office.
As part of this professional opportunity, you will advise and support our clients with their requests via phone and email.
You will be the main point of contact for our insured clients:
You will provide advice and support, regardless of the channel: phone, email, or mail, and manage the processing of their benefits.
You will actively contribute to their satisfaction by providing high-quality responses, efficient case management, and contributing to achieving our site’s performance indicators.
You will handle calls from our beneficiaries and healthcare professionals:
You will inform and advise our clients on the coverage they have chosen.
You will support them throughout their care journey.
You will manage administrative tasks:
Contract management: registering and canceling contracts, collecting premiums.
Health benefits management: processing reimbursements, preparing quotes, issuing approvals, in line with internal procedures.
Updating and modifying client files (contract, address, bank details, etc.).
You will ensure client relations:
You will provide insured individuals with information regarding their coverage, reimbursements, and all contract-related matters (underwriting, endorsements, cancellations, premiums), primarily via phone and/or email.
You will offer advice and respond to all their requests, as well as those of healthcare professionals.
Rest assured, there is no sales or prospecting involved in this position.
PROFILE REQUIRED
You are fluent in both English and French.
You enjoy teamwork and have excellent interpersonal skills. You are attentive and client-focused, with a natural enthusiasm. You demonstrate rigor and organizational skills in your work.
WHY JOIN US?
Whether or not you come from the insurance sector, at Henner, we offer a career path tailored to you, with close support. You will receive training for the Client Services Officerrole, as well as comprehensive support with our activities and tools. The role offers a lot of variety and strong growth prospects (Expert Manager, Supervisor, Team Leader, etc.).
Your start date on a fixed term contract can be within the next few days or weeks, depending on your availability.
You will enjoy all the social benefits provided to our teams: free health insurance for you, 13th month salary, vacation bonus, performance bonuses up to 5% of your annual gross salary, profit-sharing, company savings plan, and retirement with attractive employer contributions, child care allowance, meal vouchers, telemedicine services, 12 RTT days per year in addition to your paid leave, and family or individual health coverage fully covered by Henner.
We ensure a healthy work-life balance, thanks to our company agreements and flexible working arrangements, allowing up to 2 days of remote work per week after 6 months of service, or 3 days for people with disabilities, caregivers, or pregnant employees.
ABOUT THE HENNER GROUP
Henner is an international, independent group that creates and manages innovative employee benefits insurance solutions for individuals, professionals, and businesses. We are 1,800 employees operating in 21 countries worldwide, supporting 65,000 client companies and 2.2 million beneficiaries each day.
HENNERFR
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Ingénieur système Linux - F/H
VOTRE POSTE ET VOTRE VIE CHEZ HENNER
Votre poste est basé à Neuilly-sur-Seine (92).
Au sein de notre DSI (150 collaborateurs), et plus particulièrement au sein de notre Direction infrastructure & production, nous recherchons un(e) Ingénieur(e) système Linux, pour répondre à nos enjeux de croissance.
Sous la responsabilité du responsable de pôle Production, vous assurez le déploiement et le maintien en conditions opérationnelles de nos infrastructures critiques au sein d'une équipe pluridisciplinaire et dans un environnement certifié ISO 27001.
Vous participez aux projets de votre domaine technique.
En tant qu’Ingénieur(e) système linux, vos missions principales consistent à :
Participer à la définition et l’application des normes, méthodes, et outils du domaine
Administrer et optimiser nos systèmes Linux, en particulier Oracle Linux
Gérer l'obsolescence des systèmes, la gestion du patch management et du durcissement
Travailler en partenariat avec l'équipe Devops sur les sujets de containérisation
Développer des scripts Shell et Python pour l'administration système
Assurer la prise en compte et le traitement des incidents pour votre domaine
Assurer la sécurité et la conformité de nos systèmes
Collaborer avec les équipes de développement et d'infrastructure
Participer aux projets en tant que référent Linux
Identifier et mettre en œuvre des chantiers d’amélioration et d’industrialisation
VOS QUALITÉS HUMAINES ET PROFESSIONNELLES POUR CE POSTE
Formation supérieure (Bac+5) dans le domaine informatique
Expérience significative d’au moins 5 ans dans une fonction similaire, idéalement acquise au sein d’une ESN ou d’un infogéreur sur des infrastructures haute disponibilité
Expérience dans l’architecture applicative FrontEnd
Vous êtes force de proposition, pour définir les normes et standards de votre activité et capable de réaliser et/ou piloter des chantiers.
Méthodique, rigoureux(se) et autonome, vous avez également de réelles capacités d’adaptation.
Vous aimez travailler en équipe, et faites preuve d’une excellente communication et d’aisance relationnelle.
Compétences indispensables :
Maitrise des OS : Linux (Oracle Linux/Redhat, Debian),
Maitrise des outils : Ansible, Shell scripting, Python
Maitrise de la sécurité des systèmes Linux
Maitrise de la gestion apache/Tomcat et des certificats
Compétences appréciées :
Connaissances sur Kubernetes,
Connaissances des bases de données (postgresql, mysql..)
Connaissances sur les clouds Azure et AWS
Bref, vous êtes quelqu’un sur qui on peut compter et qui aime aussi pouvoir compter sur un environnement de travail respectueux et solidaire.
HENNER PRESERVE TOUTES VOS VIES
Nous savons que vous n’avez pas qu’une vie professionnelle. Certes, elle est essentielle dans l’équilibre et l’épanouissement de votre vie mais elle ne doit pas empiéter sur vos vies personnelle, familiale, sociale, culturelle ou sportive. Nous le savons et nous y veillons.
Chez Henner, notre métier consiste à protéger la vie et la santé de 2,1 millions de personnes. Nous les protégeons comme s’ils étaient des membres de notre famille. Nous appelons cela le Caring et cette approche s’applique aussi à nos équipes. Et donc à vous que nous souhaitons recruter aujourd’hui pour renforcer nos équipes et rejoindre notre Groupe, leader français de l’assurance santé collective et spécialiste de la protection sociale (santé, prévoyance, retraite, garantie obsèques, épargne salariale et actionnariat salarié). Nous mettons à disposition de nos bénéficiaires le plus important réseau mondial de partenaires de santé (1,6 million de professionnels dans 196 pays).
HENNERIT
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