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Medical Coordinator W/M (Ref Lisbon)
YOUR POSITION AND YOUR LIFE AT HENNER
Our Health Department is looking for its future 'Medical Coordinator' on a permanent contract.
Your position is a permanent contract and you benefit from all the social advantages granted to our teams: free healthcare insurance for you and your family, annual variable bonus if you achieve your objectives, quaterly bonus, lunch vouchers of 8 euros per day worked, monthly transportation allowance of 35 euros and medical teleconsultation.
You are guaranteed to respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities, pregnant employees or employees who have a child under 8 years old.
The job can be taken in the next few days (or weeks) depending on your availability.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
Preferably, you have a bachelor's degree +3, with or without experience in insurance... but your personality is just as important to us.
You appreciate teamwork and have excellent interpersonal skills. You are attentive and have a sense of customer service. You are methodical and demonstrate daily rigor, organization, and responsiveness. You are naturally dynamic and bring enthusiasm to your work. You are concerned with achieving set goals: quality of processing, volumes, deadlines.
You speak English and French fluently.
In short, you are someone we can rely on and who also appreciates being able to rely on a respectful and supportive work environment.
The health department supports our companies and policyholders when a medical event occurs. This department is composed of medical experts (dentists, doctors, nurses) as well as assistants and administrative coordinators responsible for reviewing specific health records.
You will join a dynamic team in our offices in Lisbon.
You will be the privileged contact for our policyholders, clients, and healthcare providers:
Take charge of coordinating the care journey for our expatriate policyholders with serious and/or chronic conditions (regular contacts with our policyholders and healthcare providers).
Process medical files for our various activities (Management of prior authorizations, membership requests, sick leave, and disability claims) in the France and/or international scope based on priorities and urgency.
Organize the medical prevention services subscribed by our clients (Health check-ups, prevention campaigns, etc.).
Implement and coordinate cost control actions.
Provide regular reporting on the activities within your scope.
By joining our teams, you will benefit from training at our office, complete support for our professions and tools.
Your job is not routine; you hold a position with great versatility and growth prospects. If you are not familiar with insurance or management roles, our internal training team will be there to support you from the start. You can rely on a strong spirit of mutual aid and knowledge sharing within your team, and you will have close management attentive to your career path throughout your career at HENNER.
Your position is a permanent contract and you benefit from all the social advantages granted to our teams: free healthcare insurance for you and your family, annual variable bonus if you achieve your objectives, quaterly bonus, lunch vouchers of 8 euros per day worked, monthly transportation allowance of 35 euros and medical teleconsultation.
You are guaranteed to respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities, pregnant employees or employees who have a child under 8 years old.
The job can be taken in the next few days (or weeks) depending on your availability.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
Preferably, you have a bachelor's degree +3, with or without experience in insurance... but your personality is just as important to us.
You appreciate teamwork and have excellent interpersonal skills. You are attentive and have a sense of customer service. You are methodical and demonstrate daily rigor, organization, and responsiveness. You are naturally dynamic and bring enthusiasm to your work. You are concerned with achieving set goals: quality of processing, volumes, deadlines.
You speak English and French fluently.
In short, you are someone we can rely on and who also appreciates being able to rely on a respectful and supportive work environment.
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Responsable Service Delivery Management F/H
YOUR JOB AND LIFE AT HENNER
Your position is based in Neuilly. Within our IT Services Division (110 employees), and more specifically within the SDM/OnBoarding department, we are looking for a team leader who will report directly to the Director of Research. You will be responsible for leading the team based in Neuilly, as project manager for partner roadmaps, and as the IT department's point of reference for sales teams on all pre-sales, tender and implementation issues.
You will also play an active role in promoting the IT Department's know-how throughout the Group's commercial BUs.
Missions and activities
1. manage the team
- Support and develop the team's know-how
- Contribute, in collaboration with the manager, to the continuous improvement process by setting up a solid documentary base on all our partnerships (Partner file, Management output file, etc.).
- Improve existing processes by taking a fresh look at what already exists at Henner.
2.supervise and coordinate team projects
- In collaboration with his/her manager, coordinate the development teams on the various partner projects to ensure that roadmaps are progressing smoothly. The manager will be able to call on the dedicated SDM designer as well as other ISD teams, depending on the project.
- Present the various projects to his teams and, in collaboration with the other IT delivery managers, adapt the technological choices and methods to be used in line with Henner's IT trajectory.
3.promote IT know-how within the sales BUs
- Participate in events with the business units to promote IT know-how in OnBoarding (Vie ma vie, RES, team meetings, etc.).
- Lead quarterly committees to highlight work done, in progress and to come.
- Define a communication plan to publicize the team's successes.
4. Manage desktop publishing TMA.
- Gather and analyze user/customer requirements, in collaboration with the AMOA teams, before passing them on to TMA.
- Challenge proposed solutions and quotes
- Ensure operational follow-up via weekly COMOPs and quarterly COPILs.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
You have at least 8 years' experience in Service Delivery Management and have already managed a team.
You are familiar with project management (identifying needs, constraints, budget and deadlines).
You are fluent in written and spoken English.
You are familiar with database query languages (SQL, Oracle, etc.).
Ideally, you have worked in the healthcare, social protection or financial sectors.
Your organization, rigor, autonomy and creativity are essential.
You also have an eye for detail, an ability to analyze and synthesize, and the ability to make suggestions.
In short, you're someone who can be counted on, and who also likes to be able to count on a respectful and supportive working environment.
HENNER PRESERVES ALL YOUR LIVES
We know that you don't just have a professional life. Of course, it's essential to the balance and fulfillment of your life, but it mustn't encroach on your personal, family, social, cultural or sporting lives. We know this, and we make sure it doesn't.
At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee share ownership). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
HENNERIT
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Account Coordinator
YOUR JOB AND YOUR LIFE AT HENNER
The Henner Solutions Courtage Sales Department is looking for a Sales Associate (F/H), on an open-ended contract, in charge of monitoring the commercial relationship with our network of partners.
The position is based in Lyon.
Your main tasks will be :
MANAGING BROKER-PARTNER RELATIONS
- act as the main contact for brokers and insurers
- Act as a relay between field sales and the health benefits management team
- Handle telephone calls, e-mails and letters
- Assist brokers in using their “extranet” sales portal
- Centralize various requests from our partners
- Analyze and prioritize requests
CONTRACT CREATION
- Enrolment is automated from the extranet: processing of any rejections
- Analysis and validation of documents required for enrolment
- Creation of contracts on the extranet sales portal
CONTRACT LIFE CYCLE
- Monitoring of contract life cycle from inception to termination
- Management of contract indexation
OTHER
- Update customer database
- Participation in sales and service meetings
- Contribution to cross-functional projects
- Proposal, follow-up and coordination of action plans
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
With 2 years of higher education (BTS Assurance/Gestion), you have initial experience in a similar position.
You are rigorous and organized, dynamic and a good listener, and you like teamwork.
In short, you're someone who can be counted on and who also likes to be able to count on a respectful and supportive working environment.
HENNER PRESERVES ALL YOUR LIVES
We know that you don't just have a professional life. Of course, it's essential to the balance and fulfillment of your life, but it mustn't encroach on your personal, family, social, cultural or sporting lives. We know this, and we take care of it.
At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee share ownership). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
HENNERFR
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Client Service Officer
YOUR JOB AND LIFE AT HENNER
Your position is based in Villeneuve d'Ascq.
Within our management center, we are recruiting new provident managers to meet our growth challenges.
Because, at Henner, we're here to provide concrete answers, but also to anticipate our policyholders' needs and make their lives easier.
As a member of the Prévoyance team within our Operations Department, you will be responsible for administrative management in accordance with internal procedures:
- claims management (incapacity, disability, daily benefits, death), from initiation to settlement.
- file preparation (analysis of supporting documents and guarantees, reminders for missing documents),
- monitoring payments.
- receiving telephone calls to advise our policyholders and customers (HR contacts) on file follow-up and management.
Please note that there is no prospecting or selling involved in your role.
When you join our teams, you'll receive training on our management site, as well as full support in our businesses and tools. Your job is not a routine one, and you'll be working in a highly versatile position with scope for development.
Are you new to the insurance or management professions?
Our in-house training team will be there to support you from the moment you join us. You'll be able to count on a strong dynamic of mutual support and knowledge sharing within your team, and you'll benefit from a close-knit management team, attentive to your progress throughout your career at Henner.
You could start work in the next few days (or weeks), depending on your availability.
You will benefit from all the social advantages granted to our teams: 13th month, vacation bonus, variable bonus if you reach your objectives, profit-sharing bonus, company savings plan and pension plan with an attractive employer contribution, childcare bonus, luncheon vouchers, medical teleconsultation, 12 RTT per year in addition to your paid vacations, 100% coverage of the basic Mutuelle plan.
You're guaranteed a healthy work/life balance thanks to our company agreements and a flexible work organization that allows you to telework up to 2 days a week, or even 3 days for disabled people, family carers or pregnant employees.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
You have previous experience in a similar position, ideally in the field of group benefits. But we're also open to beginners, because we're just as interested in your personality.
You enjoy working in a team and have excellent interpersonal skills. You're a good listener and have a sense of customer service. You are methodical, rigorous, organized and responsive on a daily basis. You are at ease with figures and office automation tools.
You are dynamic and enthusiastic about your work. You are keen to achieve the objectives set: processing quality, volumes, deadlines.
In short, you're someone who can be counted on, and who also likes to be able to count on a respectful and supportive working environment.
HENNER PRESERVES ALL YOUR LIVES
We know you don't just have a professional life. Of course, it's essential to the balance and fulfillment of your life, but it mustn't encroach on your personal, family, social, cultural or sporting lives. We know this, and we take care of it.
At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee share ownership). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
HENNERGES
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Sales Advisor
ABOUT US:
Henner, an international group, develops and operates innovative personal insurance solutions for individuals, professionals and businesses. The French leader in group health insurance and a specialist in social protection (health, personal protection, retirement, funeral coverage), Henner also has recognized expertise in employee savings and shareholding. It advises more than 15,000 companies in France and abroad, and supports its customers directly or via its network of partner brokers.
Groupe Henner also provides the world's largest network of healthcare partners (1.6 million professionals in 196 countries). It also offers services designed to develop prevention and quality of working life initiatives within companies.
We have 1,600 employees based in 20 offices worldwide. Joining us means joining a company committed to diversity, which encourages creativity and supports skills development.
JOB DESCRIPTION:
As part of our growth, the sales department is recruiting 1 sales advisor for its Villeneuve d'Ascq remote sales center (12 advisors) to :
Market the Group's full range of insurance products to our customers and prospects.
Help equip our policyholders by offering them products adapted to their situation and needs.
YOUR MISSIONS :
As a sales consultant, your missions will be as follows:
- Develop a portfolio of customers/prospects among private individuals by telephone
- Draw up and follow up sales proposals until they have been validated
- Seize sales rebound opportunities
- When you join our team, you :
- Benefit from comprehensive training and support in our businesses and tools, as well as local management.
- Occupy a position with a high degree of versatility and autonomy
- Join a team of 12 sales consultants whose primary mission is to satisfy our customers
YOUR BENEFITS:
- Fixed salary including 13th month and vacancy bonus
- Variable remuneration consisting of an annual target bonus of 10% of your gross salary.
- Plus: 100% paid company health insurance, luncheon vouchers, savings plan with matching contribution, 12 RTT (reduced working hours), company agreements offering a work/life balance through flexible working arrangements and 2 days' teleworking per week.
YOUR SKILLS AND ASSETS :
Bac +2, With or without insurance experience, it's your personality that interests us most:
- You have genuine commercial sense
- You are organized and responsive on a daily basis.
- You enjoy teamwork and have excellent interpersonal skills.
- You are dynamic and enthusiastic about your work.
- You are committed to achieving your objectives.
HENNERFR
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