More vacancies

• Technical Sales Coordinator W/M

  France > Neuilly

  Permanent contract

  THE POSITION

  As part of our Consulting Business Unit, we are hiring a Technical Sales Coordinator W/M on a permanent contract (CDI) to support our growth. The position is based in Neuilly-sur-Seine.

  Reporting to the Manager, your main mission is to act as a liaison and facilitate collaboration between the Sales teams and the Operations/Support teams, ensuring compliance with contractual terms and internal processes.

  THE RESPONSIBILITIES

  Your main duties will include:

  Following up on commercial files prepared and signed by the Front Office: verifying their accuracy and completeness, and setting them up in the relevant systems (BMF, Benefits tables, Client guides, indexation processing, etc.).

  Facilitating communication and coordination with the Front Office and other Henner departments.

  Managing client claims and issues that require investigation with other teams, and resolving blocking situations.

  Ensuring correct contract configuration (execution, review, and adjustments).

  Anticipating impacts and performing necessary actions to maintain seamless Middle Office operations, especially those affecting other processes during the contract lifecycle.

  Contributing to process improvements and performance indicators in collaboration with other departments (Operations, Finance, etc.).

  WHY JOIN US?

  Joining the Henner Group also means enjoying an attractive benefits package, including:

  a 13th month salary, holiday bonus, profit-sharing bonus, company savings and retirement plans with generous employer contributions, childcare allowance, 100% employer-covered individual or family health insurance, and 75% reimbursement of public transportation costs.

  You’ll also benefit from 12 additional RTT days per year, on top of paid vacation, and access to an employee restaurant with employer subsidy.

  We understand that to perform at your best, a healthy work-life balance is essential. That’s why we are committed to maintaining it through company agreements and a flexible work setup, allowing up to 2 days of remote work per week after 6 months of seniority (up to 3 days for employees with disabilities, caregivers, or pregnant employees).

  YOUR PROFILE

  Bachelor’s or Master’s degree (Bac+3 to Bac+5).

  Entry-level candidates or those with up to 3 years’ experience in a similar position, preferably in the insurance sector.

  Strong analytical and problem-solving skills, ability to prioritize, and versatility. Team spirit, organizational skills, and effective communication are key assets.

  Proficiency in CRM tools and IT systems.

  Fluency in English is a plus.

  In short, you’re someone reliable, who thrives in a respectful and collaborative work environment—and who values being able to count on others, too.

  THE HENNER GROUP

  Henner, an international and independent group, creates, manages, and markets innovative solutions in personal insurance. We are 1,800 employees present in 21 countries worldwide. Every day, we support 65,000 client companies and 2.2 million beneficiaries.

  Our expertise in social protection is summed up in one word: Caring. Caring is much more than an idea. It’s a promise that Henner makes to its clients and partners to carry out its social protection consulting, brokerage, and management services with a constant focus on providing exceptional care and attention to the quality of its support.

  HENNERFR

• Medical Coordinator Assistant W/M

  Nairobi

  Permanent contract

  THE POSITION

  Your position is based in Nairobi within our entity (40 employees), we are recruiting a new Medical Coordinator Assistant to meet our growth challenges.

  As a Medical Coordinator Assistant, you will carry out administrative tasks:

  Apply the administrative procedures

  Create files in the Medcase tool

  Manage the existant files

  Alert the line manager to anomalies and sensitive cases

  You manage prevention plan:

  Centralise client requests with a view to organising health check-ups

  Suggest suitable service providers to them

  Retrieve medical informations from medical providers

  Manage convocations for your international perimeter

  ABOUT THE JOB

  By joining our teams, you will benefit from training at our Nairobi site, full support in our businesses and tools, and local management.

  You will occupy a position with great versatility and prospects for development.

  Your position is a permanent contract and you benefit from all the social advantages granted to our teams:

  free healthcare insurance for you and your family, annual variable bonus if you achieve your objectives, quaterly bonus & annual bonus depending the results of the company and medical teleconsultation.

  You are guaranteed the respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities, caregivers or pregnant employees.

  The job can be taken in the next few days (or weeks) depending on your availability.

  YOUR PROFILE

  You have a bachelor's degree, with or without experience in insurance... but your personality interests us just as much.

  You have experience in a multinational environment an ability to negotiate a good communication and teamwork skills.

  You are service oriented and have excellent attention to detail with good interpersonal skills.

  You are dynamic organized pro-active, friendly and patient.

  You are able to work within deadlines and well under pressure.

  You are fluent in English.

  In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.

  HENNER PRESERVES ALL YOUR LIVES

  Henner, an international and independent group, creates, manages, and markets innovative solutions in personal insurance. We are 1,800 employees present in 21 countries worldwide. Every day, we support 65,000 client companies and 2.2 million beneficiaries.  

  Our expertise in social protection is summed up in one word: Caring. Caring is much more than an idea. It’s a promise that Henner makes to its clients and partners to carry out its social protection consulting, brokerage, and management services with a constant focus on providing exceptional care and attention to the quality of its support.  

  HENNERINT 

• Medical Coordinator Assistant W/M

  Tunis

  Permanent contract

  THE POSITION

  Your position is based in Tunis. Within our medical department, we are recruiting a new Medical Coordinator Assistant to meet our growth challenges.

  As an Assistant Medical Coordinator, you will carry out administrative tasks:

  Apply the administrative procedures

  Create files in the Medcase tool

  Manage the existant files

  Alert the line manager to anomalies and sensitive cases

  You manage prevention plan:

  Centralise client requests with a view to organising health check-ups

  Suggest suitable service providers to them

  Retrieve medical informations from medical providers

  Manage convocations for your international perimeter

  By joining our teams, you will benefit from training at our Tunis site, full support in our businesses and tools, and local management.

  You will occupy a position with great versatility and prospects for development.

  ABOUT THE JOB

  Your position is a permanent contract and you benefit from all the social advantages granted to our teams: Free medical insurance for you and your family, Performance bonus up to 13,3% of your gross annual salary if your reach 100% of your objactives, free shuttle service to come to the office, bonus based on the company's results, lunch allowance, transport allowance.

  You are guaranteed the respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities, caregivers or pregnant employees.

  The job can be taken in the next few days (or weeks) depending on your availability.

  YOUR PROFILE

  You have a bachelor's degree, with or without experience in insurance... but your personality interests us just as much.

  You have experience in a multinational environment an ability to negotiate a good communication and teamwork skills.

  You are service oriented and have excellent attention to detail with good interpersonal skills.

  You are dynamic organized pro-active, friendly and patient.

  You are able to work within deadlines and well under pressure.

  You are fluent in French and English.

  In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.

  HENNER PRESERVES ALL YOUR LIVES

  Henner, an international and independent group, creates, manages, and markets innovative solutions in personal insurance. We are 1,800 employees present in 21 countries worldwide. Every day, we support 65,000 client companies and 2.2 million beneficiaries.  

  Our expertise in social protection is summed up in one word: Caring. Caring is much more than an idea. It’s a promise that Henner makes to its clients and partners to carry out its social protection consulting, brokerage, and management services with a constant focus on providing exceptional care and attention to the quality of its support.  

  HENNERINT 

• Client Services Officer W/M

  MADRID

  Permanent contract

  THE POSITION:  

  Our operations Department is currently seeking new Client Services Officer on a permanent contract to join us and help meet the challenges of our growth.  

  This position is based at our Madrid office, where you will become part of a dynamic and supportive management team. 

  In this role, you will advise and assist our clients with their inquiries via phone and email.

  Key Responsibilities: 

  Customer Relationship

  • Handle customer inquiries and provide advice regarding their health insurance contracts, coverage, reimbursements, and all aspects of their contract life (subscription, amendments, cancellations, premiums, etc.).

  Administrative Management

  • Contracts: registration and cancellation, premium collection.

  • Health services: enter reimbursements, create quotes, issue coverage approvals... in accordance with internal procedures.

  • Client files: update and modify customer records (contract details, address, bank account information, etc.).

  Customer Satisfaction

  Contribute to customer satisfaction through the quality of your responses, the efficiency of your work, and your contribution to achieving performance indicators.

  There will be no sales or prospecting involved in this role. 

  ABOUT THE JOB:  

  By joining our teams, you will benefit from training at our Madrid site, full support in our businesses and tools, and local management. 

  Your position is a permanent contract, and you benefit from all the social advantages granted to our teams: 

  Free healthcare insurance for you and your family, annual variable bonus if you achieve your objectives, quaterly bonus & annual bonus depending on the results of the company and medical teleconsultation. 

  You are guaranteed to respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities or pregnant employees. 

  The job can be taken in the next few days (or weeks) depending on your availability 

  YOUR PROFILE:  

  We are looking for enthusiastic and versatile Client Services Officer who can provide high-quality service while enhancing the customer experience

  Be able to understand our clients' needs, handle diverse situations, and work well both independently and as part of a team.

  You have a strong sense of customer service. 

  You are bilingual in English and German to carry out your responsibilities effectively. 

  In summary, you are a dependable individual who values being part of a respectful and supportive work environment.

  HENNER PRESERVES ALL YOUR LIVES 

  Henner, an international and independent group, creates, manages, and markets innovative solutions in personal insurance. We are 1,800 employees present in 21 countries worldwide. Every day, we support 65,000 client companies and 2.2 million beneficiaries.  

  Our expertise in social protection is summed up in one word: Caring. Caring is much more than an idea. It’s a promise that Henner makes to its clients and partners to carry out its social protection consulting, brokerage, and management services with a constant focus on providing exceptional care and attention to the quality of its support.  

  HENNERINT