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Account Coordinator W/M
THE POSITION :
Our Health & Medical department is recruiting its future "Account Coordinator" on a permanent contract. You will join a dynamic and welcoming team in our offices located in Tunis, Rue du Lac Windemere.
As part of this professional opportunity, your role will be to search for, establish, and manage partnerships with third-party healthcare networks in North Africa, the Middle East, and Central Asia, subcontracted by Henner, in order to provide its members with access to care without any upfront payment.
If you join us, you will be responsible for the following activities:
Conduct comparative studies of healthcare network solutions in various countries, develop, and maintain knowledge of existing opportunities in the market.
Negotiate partnership contracts and healthcare network rates.
Implement actions to establish new partnerships.
Coordinate your actions with all departments within the Henner group.
Supervise the relationship with healthcare networks to ensure the implementation of best practices and smooth operations: monitor and analyze key partnership indicators, collect and review reports, set up meeting rituals, prepare meeting agendas, distribute meeting minutes, track action items, ensure deadlines are met, resolve incidents, assist with billing, and propose corrective actions using your expertise.
Conduct field visits and network audits.
THE PROFILE WE ARE LOOKING FOR :
You hold a bachelor's degree (Bac +3) and have at least three years of experience in project management.
Experience in insurance and a medical background are a plus, but your personality matters just as much to us.
You are fluent in both spoken and written English and French at a professional level.
You are organized, curious, and detail-oriented.
You are comfortable using tracking tools and action plan progress management.
You possess strong communication skills and are comfortable working in an international and multicultural environment.
WHY JOIN US:
By joining our teams, you will receive on-site training and comprehensive support in our professions and tools. You will hold a highly versatile position with opportunities for growth.
You will also enjoy numerous social benefits, such as 100% healthcare insurance coverage for you and your family, a performance bonus of up to 13.3% of your gross annual salary if you meet your objectives, a bonus linked to the company's performance, a free transport service for your home-to-office commute (on specific lines and stops), meal and transportation allowances.
Moreover, you will benefit from a work-life balance thanks to our company agreements and flexible work arrangements that allow for variable hours and remote work up to 2 days per week.
The position can be filled in the next few days (or weeks) depending on your availability.
THE HENNER GROUP
Henner, an independent international group, creates, manages, and markets innovative solutions in personal insurance. We are 1,800 employees present in 21 countries worldwide. We support 65,000 client companies and 2.2 million beneficiaries daily.
Our expertise in social protection can be summed up in one word: Caring. Caring is much more than an idea; it is a promise Henner makes to its clients and partners to conduct its advisory, brokerage, and management services with a constant focus on providing exceptional attention to the quality of its support.
HENNERINT
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Medical Network Coordinator W/M
THE POSITION:
Our Health & Medical department is recruiting its future "Account Coordinator" on a permanent contract. You will join a dynamic and welcoming team in our office located in Abidjan.
As Medical Network Coordinator, you will be responsible for developing and managing partnerships with healthcare professionals in a predefined geographical area, enabling Henner policyholders to have easier access to healthcare: you will have a predefined portfolio of countries and your daily missions will be:
Analyze your portfolio, and define the action plan for the development and maintenance of the care network;
Prospect for healthcare professionals based on customer needs;
Negotiate partnership contracts and care rates;
Train care partners in contractual procedures;
Interact daily and maintain fluid relations with care partners in your country portfolio;
Master current practices in each country and ensure compliance standards are met;
Organize regular visits to partners in your portfolio (international travel to be planned);
Coordinate with various Henner internal departments in relation to the care network;
Help resolve billing issues and unblock emergency situations at care partners (regular phone calls, regular meetings and training).
WHY JOIN US:
By joining our teams, you'll benefit from detailed training at our Abidjan site, an introduction to our businesses, full support with our tools, and local management.
Your job is not routine, you occupy a position with great versatility and prospects for development.
Your position is a permanent contract and you benefit from all the social advantages granted to our teams: free healthcare insurance for you and your family, annual variable bonus if you achieve your objectives, annual bonus depending the results of the company and medical teleconsultation.
You are guaranteed to respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities or pregnant employees.
The job can be taken in the next few days (or weeks) depending on your availability.
YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION
You hold a bachelor's degree and have at least three years of experience in project management.
Experience in insurance and a medical background are a plus, but your personality matters just as much to us.
You are fluent in both spoken and written English and French at a professional level (C1 level required).
You are organized, curious, and detail-oriented.
You are comfortable using tracking tools and action plan progress management.
You possess strong communication skills and are comfortable working in an international and multicultural environment.
THE HENNER GROUP
We know that you don't just have a professional life. Of course, it is essential to the balance and fulfillment of your life, but it must not encroach on your personal, family, social, cultural or sporting life. We know this and we take care of it.
At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach applies to our teams as well. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral coverage, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
HENNERINT
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Sales Advisor W/M
THE POSITIONOur Sales Department is looking for its future Sales Advisor (W/M) on a 6-month fixed-term contract starting in September. In close collaboration with the Department Manager, you will join an ambitious and friendly team at our offices in Villeneuve d’Ascq (59). As part of this professional opportunity, you will be responsible for establishing phone contact with our policyholders (incoming/outgoing calls) to sell our full range of insurance products to both existing clients and prospects.
If you agree to join us, your main responsibilities will include:
Managing sales opportunities through various communication channels (email, phone, website).
Assisting our prospects/clients in choosing the offer best suited to their needs and budget.
Following up on sales opportunities through our dedicated tool and ensuring the implementation of the appropriate sales strategy.
Supporting client retention by offering retention solutions.
YOUR PROFILE
You have a true commercial mindset.
You are known for your thoroughness, responsiveness, and organizational skills.
Your interpersonal skills and team spirit will be key assets in succeeding in this role.
You are comfortable with digital tools (Microsoft Office 365) and easily adapt to new technologies.
You have a strong command of the French language, both written (spelling & syntax) and spoken.
WHY JOIN US?By joining our team, you will become part of a committed group: kindness is the foundation of all our relationships.You can count on a strong culture of mutual support and knowledge sharing to help you grow your potential.You will be trained on our tools as well as the fundamentals of insurance. Whether or not you come from the insurance world, at Henner, we will offer you a career path tailored to you, with close support.
You will benefit from the social advantages offered to our teams:
Profit-sharing bonus
Company savings and retirement plans with attractive employer contributions
75% reimbursement of transportation costs
100% company-covered individual or family health insurance
Meal vouchers
Your compensation will include a fixed salary and a variable component, including an annual performance bonus equivalent to 10% of your gross annual salary. Your performance is rewarded through an individual bonus system.
THE HENNER GROUPHenner is an international and independent group that designs, manages, and markets innovative personal insurance solutions. We are 1,800 employees located in 21 countries around the world. We support 65,000 corporate clients and 2.2 million beneficiaries every day.
Our expertise in social protection can be summed up in one word: Caring.Caring is more than just an idea. It is a promise Henner makes to its clients and partners to carry out our advisory, brokerage, and management activities with a constant focus on quality support and attention.
HENNERFR
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Sales Advisor W/M
THE POSITION
Our Sales Department is looking for its future Sales Advisor W/M on a permanent contract (CDI).In close collaboration with the department manager, you will join an ambitious and friendly team at our offices in Villeneuve d’Ascq (59).In this professional opportunity, you will be responsible for establishing phone contact with our insured clients (inbound/outbound calls) in order to market our full range of insurance products to both existing and potential customers.
If you agree to join us, your main duties will be to:
Manage sales opportunities via various communication channels (email, phone, website).
Assist our prospects/clients in choosing the offer best suited to their needs and budget.
Track sales opportunities using our dedicated tool and ensure the implementation of the appropriate sales strategy.
Support client retention by proposing retention solutions.
YOUR PROFILE
You have a strong commercial mindset.
You are known for your rigor, responsiveness, and organizational skills.
Your interpersonal skills and team spirit will be key assets for success in this role.
You are comfortable with digital tools (Office 365 suite) and adapt easily to new technologies.
You have a good command of written and spoken French (spelling & grammar).
WHY JOIN US?
By joining our team, you become part of a committed collective: kindness is the foundation of all our relationships.You can count on strong team support and knowledge-sharing to develop your potential.
You will receive training on our tools as well as the basics of insurance. Whether or not you come from the insurance world, at Henner we will offer a personalized development path with close guidance.
You will benefit from all the social advantages we offer our teams:13th month salary, holiday bonuses, profit-sharing bonuses, company savings and retirement plans with attractive employer contributions, 75% reimbursement of transport costs, and 100% company-covered health insurance (individual or family plans).
Additionally, you'll receive 12 RTT days per year on top of your paid vacation, and meal vouchers.
Your compensation will include a fixed salary and a variable component consisting of an annual performance bonus equal to 10% of your gross annual salary.
Your performance is recognized through an individual bonus system.You will enjoy a guaranteed work-life balance thanks to our corporate agreements and a flexible work setup, allowing up to 2 days of remote work per week, or 3 days for individuals with disabilities, caregivers, or pregnant employees.
THE HENNER GROUP
Henner, an international and independent group, designs, manages, and markets innovative personal insurance solutions.We are 1,800 employees located in 21 countries worldwide.
Every day, we support 65,000 corporate clients and 2.2 million beneficiaries.Our expertise in social protection can be summed up in one word: Caring.
Caring is more than just an idea, it’s a promise Henner makes to its clients and partners to provide employee benefits advice, brokerage, and administration services with continuous attention to the quality of support.
HENNERFR
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Gestionnaire de Paie F/H
LE POSTE
Notre Direction des Ressources Humaines recherche son futur « Gestionnaire de Paie F/H » dans le cadre d’un CDD jusqu'au 31/03/2026.
Au sein de l’équipe Paie, vous participerez à la gestion complète de la paie pour les collaborateurs du groupe en France, dans le respect des délais, des obligations légales et conventionnelles.
Vous travaillerez en étroite collaboration avec le Responsable Paie, au sein d’une équipe dynamique et bienveillante de 6 personnes, basée au siège social à Neuilly-sur-Seine (92).
Dans le cadre de cette opportunité professionnelle, vos principales missions seront :
Gestion administrative :
Saisie des embauches
Gestion des heures négatives (extraction, contacts avec les collaborateurs/managers, corrections)
Gestion des indemnités kilométriques vélo
Gestion des campagnes de transports publics
Réponse aux questions, via tickets, des collaborateurs
Paie :
Elaboration et envoi des documents de soldes de tout compte
Saisie des éléments variables de paie :
Saisie des changements contractuels, augmentations, ...
Avantages en nature
Primes d’astreintes
Suivi des contrats de génération (5 collaborateurs) : vérification des bases de cotisations
Post-Paie :
Import des taux P.A.S.
DSN mensuelles : suivi des retours M2M
DSN évènementielles : amorçage, FCTU
LE PROFIL RECHERCHE
Diplômé d’une formation Bac+2 à Bac+5 en ressources humaines, paie ou comptabilité, vous justifiez d’une expérience de 7 ans minimum sur un poste similaire.
Vous maîtrisez l’ensemble du processus de paie, des éléments variables jusqu’aux déclarations sociales (DSN), et êtes à l’aise avec les outils informatiques associés (logiciel de paie, SIRH, Excel).
Rigueur, autonomie, sens de l’organisation et discrétion sont indispensables pour réussir à ce poste. Vous aimez travailler en équipe, savez gérer les priorités, et faites preuve d’un bon relationnel dans vos échanges avec les collaborateurs.
Une connaissance de la solution PeopleNet (Méta4/CEGID) serait un véritable plus.
POURQUOI NOUS REJOINDRE ?
Chez Henner, il nous tient à cœur de proposer à nos collaborateurs, au-delà du recrutement, une trajectoire de carrière unique et différenciante.
En rejoignant notre équipe, vous pourrez compter sur une forte dynamique d'entraide et de partage de connaissances au sein de l’équipe RH composée d’une trentaine de collaborateurs.
Vous bénéficierez de tous les avantages sociaux accordés à nos équipes : 13e mois, primes vacances, prime d'intéressement et de participation, plan d'épargne entreprise et retraite avec un abondement employeur attractif, remboursement des transports à 75%, mutuelle familiale ou individuelle prise en charge à 100% par Henner …
Mais également un accès au restaurant inter-entreprise.
Vous aurez la garantie d'un respect de l'équilibre vie professionnelle/vie personnelle grâce à nos accords d'entreprise et une organisation de travail flexible qui permet d'effectuer jusqu'à 2 jours de télétravail par semaine voire 3 jours pour les personnes en situation d'handicap, les proches aidants ou les salariées enceintes.
LE GROUPE HENNER
Henner, groupe international et indépendant, crée, gère et commercialise des solutions innovantes en assurances de personnes. Nous sommes 1 800 collaborateurs présents dans 21 pays dans le monde. Nous accompagnons chaque jour 65 000 entreprises clientes et 2,2 millions de bénéficiaires.
Notre expertise de la protection sociale se résume en un mot : le Caring. Le Caring c'est bien plus qu’une idée. C’est une promesse que Henner fait à ses clients et à ses partenaires d’exercer ses métiers de conseil en protection sociale, de courtage et de gestion avec le souci permanent de porter une attention particulière à la qualité de son accompagnement
HENNERFR
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