YOUR JOB AND YOUR LIFE AT HENNERWithin our Healthcare Operations Department, we are recruiting a Management Unit Manager. Your position, on a permanent contract, is based in Villeneuve d'Ascq.Reporting to the head of the management center, you will be part of a team of 8 managers. You will be in charge of a multi-skilled team of around twenty people, responsible for managing customer relations (telephone and e-mail) and back office activities (reimbursements, membership, etc.). You will be responsible for the smooth running of all processes within your management unit, as well as for the partner relationships entrusted to you. You will work closely with the management and sales teams, and with all the partner's stakeholders, to achieve objectives and improve practices.This position requires strong managerial and collaborative skills, as well as a strong customer culture.Your daily life as a Management Unit Manager at Henner :Manage and develop your team- Recruit, integrate and support your team's skills development in line with our "Caring" values.- Detect talent and help your colleagues grow by listening to them, working closely with them and analyzing their training needs.- Lead and maintain team dynamics (meetings, challenges, workshops, social events, etc.)Manage performance - You define and implement your roadmap to achieve your objectives.- You are responsible for the operational management of your activity: monitoring and coordination of performance indicators, organization of activity, team sizing, etc.- You put forward your ideas for improving our management processes (quality, efficiency, deadlines, etc.). Guarantee customer and partner satisfaction- You are responsible for implementing the partner management agreement (indicators, processes, etc.).- You take part in activity monitoring and steering committees with our partner's teams, with whom you collaborate actively. - You are responsible for the quality of Customer Relations and for promoting the Customer culture within your team and on site.Participate in group projects- You will translate site and Group objectives into operational action plans, supporting them and giving them meaning to your team.- You support ongoing transformations and projects- You collaborate and optimize practices within the management team (8 managers, 25 local coordinators).- You recommend changes as part of a continuous improvement process.When you join our team, you'll be joining a site whose richness lies in the diversity of its customers and activities, and the versatility of its teams, in a working environment where performance goes hand in hand with trust. You can count on a strong dynamic of mutual support and knowledge sharing within the management team.You'll enjoy all the fringe benefits granted to our teams: 13th month, vacation bonus, variable bonus, profit-sharing bonus, company savings plan and pension scheme with an attractive employer matching contribution, childcare bonus, luncheon vouchers, medical teleconsultation, 12 RTT per year in addition to your paid vacations, 100% coverage of the basic complementary health plan.You're guaranteed a healthy work/life balance thanks to our company agreements and a flexible work organization that allows you to telework up to 2 days a week, or even 3 days for disabled people, family carers or pregnant employees.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONYou have a minimum of 2 years' higher education and necessarily 1st successful experience in team management, with or without insurance experience... it's above all your personality and career path that interest us.You are a natural leader who knows how to get your team on board and give meaning to their actions.You have a good analytical mind, you make proposals and you are committed to continuous improvement.You enjoy customer relations and are keen to master the technical aspects of our business.You are an exemplary manager, dynamic by nature and enthusiastic about your work. HENNER PRESERVES ALL YOUR LIVESWe know you don't just have a professional life. Of course, it's essential to the balance and fulfillment of your life, but it mustn't encroach on your personal, family, social, cultural or sporting lives. We know this, and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our own family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee share ownership). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).HENNERGES
YOUR JOB AND LIFE AT HENNERYour position is based in Tunis. Within our Fraud Department, we are recruiting a Fraud Analyst F/H to meet our growth challenges.Reporting to the Fraud Department, as a Fraud Analyst F/H you will be involved in the following activities:- Monitor fraud activity via internal tools and investigate cases of suspected fraud and abuse for assigned customers before and after payment in close liaison with the medical team, management and network.- Prepare formal and detailed reports for management and/or customers.- Check that managers apply fraud procedures correctly (training on procedures in place, including reminders; awareness-raising emails).- Contribute to activity monitoring through reporting- Contribute to improving processes and raising fraud awareness- Analyze alerts received from the finance department concerning suspicious transactions- Participate in data mining analysesYOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONYou have at least 2 years' experience in the fraud sector or a similar field. ...but we're just as interested in your personality.You have good written communication skillsYou have excellent organizational and interpersonal skills, you think critically and are able to plan and prioritize assignments.You are fluent in English and have a solid knowledge of Microsoft Excel. Your ability to handle sensitive or confidential information is essential. You are able to work with a minimum of supervision on several projects.In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.HENNER PRESERVES ALL YOUR LIVESWe know you don't just have a professional life. Of course, it's essential to the balance and fulfillment of your life, but it mustn't encroach on your personal, family, social, cultural or sporting lives. We know this, and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our own family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee share ownership). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).HENNERINT
YOUR JOB AND YOUR LIFE AT HENNERYour position is based in Villeneuve d'Ascq. Within our management centre, we are recruiting new Health Expenses Managers F/H to meet our growth challenges.Because, at Henner, we're here to provide practical solutions but also to anticipate the needs of our policyholders in order to make their lives easier:You will be the main point of contact for our beneficiaries and healthcare professionals, mainly by telephone and email:- You provide day-to-day support throughout the care process,- You will provide them with information about their policy cover, reimbursements and all aspects of their policy (subscriptions, amendments, cancellations, premiums, etc.).- you actively contribute to their satisfaction through the quality of your response, and the efficiency of your processing contributes to the achievement of our site's performance indicators.Please note that this role does not involve prospecting or sales.You will be responsible for administrative management in accordance with internal procedures:- managing the life of the contract: registering and cancelling contracts, collecting contributions,- management of healthcare benefits: entering reimbursements, producing estimates, issuing reimbursements, etc.- management of updates and changes to files (contract, address, bank details, etc.).When you join our teams, you'll receive training on our management site and full support in our businesses and tools. You'll be working in a non-routine job, with a high degree of versatility and scope for development.Are you new to insurance or management?Our in-house training team will be there to support you from the moment you join. You'll be able to count on a strong dynamic of mutual support and knowledge-sharing within your team, and you'll benefit from local management who will be attentive to your progress throughout your career at Henner.You could start work in the next few days (or weeks), depending on your availability.You will benefit from all the social advantages granted to our teams: 13th month, holiday bonus, variable bonus of up to 5% of your gross annual salary if you achieve your objectives, profit-sharing bonus, company savings and retirement plan with an attractive employer contribution, childcare bonus, luncheon vouchers, medical teleconsultation, 12 working time reduction per year in addition to your paid holidays, 100% cover of the basic Mutuelle scheme.You are guaranteed a work/life balance thanks to our company agreements and a flexible work organisation that allows you to telework up to 2 days a week, or even 3 days for people with disabilities, carers or pregnant employees.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONPreferably, you have a 2-year higher education qualification, with or without insurance experience... but we're just as interested in your personality.You enjoy teamwork and have excellent interpersonal skills. You're a good listener and have a good sense of customer service. You're methodical and demonstrate rigour, organisation and responsiveness on a daily basis. You are dynamic and enthusiastic about your work. You are keen to achieve the targets set: processing quality, volumes, deadlines.In short, you're someone who can be relied on and who also likes to be able to count on a respectful and supportive working environment.HENNER PRESERVES ALL YOUR LIVESWe know that you don't just have a professional life. Of course, it is essential to the balance and fulfilment of your life, but it must not encroach on your personal, family, social, cultural or sporting life. We know this, and we make sure it doesn't.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call this Caring, and this approach also applies to our teams. And therefore to you, whom we are recruiting today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee share ownership). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).HENNERGES
YOUR JOB AND LIFE AT HENNERYour position is based in Neuilly sur Seine (92). Within our General Accounting team (10 employees), we are recruiting an Accounting Controller to join our Reporting department. Reporting to the Deputy General Accounting Manager, your main tasks will be as follows:- Carry out analyses and controls for monthly or annual closings: expenses and estimates of costs to be provisioned, valuation of provisions in liaison with management control and other internal departments, entry of closing entries (FNP, CCA, PCA, Stock, etc.) ;- - Manage financial statements (parent company, notes, monthly and quarterly reporting);- - Carry out accounts justification work for the annual balance sheet and statutory auditors;- - Carry out valuation and tax and parafiscal declarations: VAT, DSN, IS, CFE, DAS2, TVS, IFU, tax package, taxes and corporate account booklets.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONYou have a minimum of 2 years' higher education in accounting, control or auditing, and initial experience in an accounting firm or accounting department. You are familiar with the main operations involved in closing monthly or annual accounts. Knowledge of SAGE X3 would be a plus. Rigorous and organized, you are recognized for your analytical and interpersonal skills.In short, you're someone who can be counted on, and who also likes to be able to count on a respectful and supportive working environment.HENNER PRESERVES ALL YOUR LIVESWe know that you don't just have a professional life. Of course, it's essential to the balance and fulfillment of your life, but it mustn't encroach on your personal, family, social, cultural or sporting lives. We know this, and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee share ownership). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).HENNERFR
YOUR JOB AND LIFE AT HENNERYour position is based in Nantes. Within our management center, we are recruiting new provident managers to meet our growth challenges.Because, at Henner, we're here to provide concrete answers, but also to anticipate our policyholders' needs and make their lives easier.As a member of the Prévoyance team within our Operations Department, you will be responsible for administrative management in accordance with internal procedures:- claims management (incapacity, disability, daily benefits, death), from initiation to settlement. - file preparation (analysis of supporting documents and guarantees, reminders for missing documents), - monitoring payments.- Receiving telephone calls to advise our policyholders and customers (HR contacts) on file follow-up and management.- Management of contract life: registration and cancellation of contracts, collection of premiums, etc.Please note: there is no prospecting or selling involved in your role.When you join our teams, you'll receive training on our management site, and full support in our business and tools. Your job is not a routine one, and you'll be working in a highly versatile position with scope for development.Are you new to the insurance or management professions?Our in-house training team will be there to support you from the moment you join us. You'll be able to count on a strong dynamic of mutual support and knowledge sharing within your team, and you'll benefit from a close-knit management team, attentive to your progress throughout your career at Henner.You could start work in the next few days (or weeks), depending on your availability.You will benefit from all the social advantages granted to our teams: 13th month, vacation bonus, variable bonus, profit-sharing bonus, company savings and retirement plan with an attractive employer contribution, childcare bonus, luncheon vouchers, medical teleconsultation, 12 RTT per year in addition to your paid vacations, 100% cover of the basic Mutuelle plan.You are guaranteed to respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telework up to 2 days a week, or even 3 days for people with disabilities, caregivers or pregnant employees.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONYou have previous experience in a similar position, ideally in the field of group benefits. But we're also open to beginners, because we're just as interested in your personality.You enjoy teamwork and have excellent interpersonal skills. You're a good listener and you have a sense of customer service. You are methodical, rigorous, organized and responsive on a daily basis. You are at ease with figures and office automation tools.You are dynamic and enthusiastic about your work. You are keen to achieve the objectives set: processing quality, volumes, deadlines.In short, you're someone who can be counted on, and who also likes to be able to count on a respectful and supportive working environment.HENNER PRESERVES ALL YOUR LIVESWe know that you don't just have a professional life. Of course, it's essential to the balance and fulfillment of your life, but it mustn't encroach on your personal, family, social, cultural or sporting lives. We know this, and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral cover, employee savings and employee share ownership). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).HENNERGES
VOTRE POSTE ET VOTRE VIE CHEZ HENNERAu sein de notre Direction Mobilité Internationale,en charge du suivi et de la fidélisation des affaires des multinationales françaises pour leur activité mobilité/expatriés, nous recherchons un(e) Chargé(e) d’Affaires F/H pour répondre à nos enjeux de croissance. Votre poste est basé à Neuilly-sur-Seine.Sous la responsabilité du Directeur de cette Direction, vous êtes en charge d’un portefeuille clients à haute valeur ajoutée (CA, nombre de vies, notoriété du Groupe) dont vous assurez la relation client au quotidien.Ce poste vous offre la possibilité de :De suivre un portefeuille de clients en binôme avec un ou plusieurs directeurs de clientèle, ou en frontDe coordonner les différentes actions de suivi du portefeuille clients auprès des différents services internesD’assurer le suivi technique, commercial et juridique des dossiers et apporter des réponses personnalisées aux clientsDe contribuer au renouvellement des contrats en élaborant les études techniquesDe contrôler, analyser et mettre en forme les résultats chiffrés pour les reportings clientsTravailler sur des appels d’offre en synergie avec l’ensemble des services internesVOS QUALITÉS HUMAINES ET PROFESSIONNELLES POUR CE POSTEUne première expérience en conseil dans le domaine de l’assurance de personnes, la mobilité internationale et la connaissance des enjeux liés à la Santé & Prévoyance à l’international / Employee benefits constituent un plus.Vous parlez anglais couramment.Vous appréciez une certaine autonomie dans la relation commerciale, vous savez gérer vos priorités et identifier les points de vigilance.Vos qualités relationnelles et votre orientation solution, vous permettent de développer des relations commerciales de confiance avec vos clients.HENNER PRESERVE TOUTES VOS VIESNous savons que vous n’avez pas qu’une vie professionnelle. Certes, elle est essentielle dans l’équilibre et l’épanouissement de votre vie mais elle ne doit pas empiéter sur vos vies personnelle, familiale, sociale, culturelle ou sportive. Nous le savons et nous y veillons.Chez Henner, notre métier consiste à protéger la vie et la santé de 2,1 millions de personnes. Nous les protégeons comme s’ils étaient des membres de notre famille. Nous appelons cela le Caring et cette approche s’applique aussi à nos équipes. Et donc à vous que nous souhaitons recruter aujourd’hui pour renforcer nos équipes et rejoindre notre Groupe, leader français de l’assurance santé collective et spécialiste de la protection sociale (santé, prévoyance, retraite, garantie obsèques, épargne salariale et actionnariat salarié). Nous mettons à disposition de nos bénéficiaires le plus important réseau mondial de partenaires de santé (1,6 million de professionnels dans 196 pays).HENNERFR
YOUR POSITION AND YOUR LIFE AT HENNERYour position is based in Neuilly Sur Seine. Within our management center, we are recruiting new health managers to meet our growth challenges.Because at Henner, we are here to provide concrete solutions, but also to anticipate the needs of our policyholders to make their lives easier: You are the primary contact for our beneficiaries and healthcare professionals, mainly by telephone and email:- You accompany them on a daily basis in their care, - You inform them about their contract coverage, reimbursements and all aspects related to the life of the contract (subscription, amendments, cancellations, contributions, etc.) - You actively contribute to their satisfaction through the quality of your response and the efficiency of your treatment contributes to the achievement of our site's performance indicators.Please note that there is no prospecting or selling within the framework of your function.You carry out the administrative management in accordance with internal procedures: - management of the contract life: registration and cancellation of contracts, collection of contributions,- management of health benefits: recording of reimbursements, preparation of estimates, issuing of reimbursements, etc. - management of updates and modifications of files (contract, address, bank details, etc.).By joining our teams, you will benefit from training on our management site, and full support in our business and tools. Your job is not routine, you occupy a position with great versatility and prospects for development. You are not familiar with the insurance or management professions?Our internal training team will be there to support you from the moment you arrive. You will be able to count on a strong dynamic of mutual aid and knowledge sharing within your team, and you will benefit from a local management team that will be attentive to your progress throughout your career at Henner. You can start work in the next few days (or weeks), depending on your availability.You will benefit from all the social advantages granted to our teams: 13th month, vacation bonus, variable bonus of up to 5% of your gross annual salary if you achieve your objectives, profit-sharing bonus, company savings plan and pension plan with an attractive employer contribution, childcare bonus, luncheon vouchers, medical teleconsultation, 12 RTT per year in addition to your paid vacations, 100% coverage of the basic mutual insurance scheme.You are guaranteed to respect the balance between your professional and personal life thanks to our company agreements and a flexible work organization that allows you to telework up to 2 days a week, or even 3 days for people with disabilities, caregivers or pregnant employees.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONYou preferably have a bachelor's degree, with or without experience in insurance... but your personality interests us just as much.You appreciate teamwork and you have excellent interpersonal skills. You are a good listener and you have a sense of customer service. You are methodical and demonstrate rigor, organization and reactivity on a daily basis. You are dynamic and enthusiastic in your work. You are concerned with achieving the objectives set: processing quality, volumes, deadlines.In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.HENNER PRESERVES ALL YOUR LIVESWe know that you don't just have a professional life. Of course, it is essential to the balance and fulfillment of your life, but it must not encroach on your personal, family, social, cultural or sporting life. We know this and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach applies to our teams as well. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, provident, retirement, funeral coverage, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).HENNERGES
YOUR JOB AND YOUR LIFE AT HENNERYour position is based at Neuilly-sur-Seine. Within our Commercial BU dedicated to customised co-brokerage activities, we are recruiting an Account Manager W/M on a permanent contract to meet our growth challenges.Job description Reporting to the Director of this entity, your main mission will be to liaise and facilitate collaboration between the sales teams and the Management/Support teams with regard to the contractual conditions and internal processes. Your tasks will be : Follow up the commercial files prepared and contracted by the Front Office, check their completeness and validity, set them up in the systems (Parameterisation, Guarantee Tables, Customer Guides, indexation processing, etc.)Facilitate exchanges and coordination with the Front Office and other Henner Group departmentsManage complaints and customer issues requiring investigation by other teams and resolve blocking situations Ensure the correct setting of the contract (implementation, control, correction) and liaise with the internal Middle Office teams for the correct follow-up of implementationsContribute to processes, their continuous improvement and performance indicators in conjunction with other teams (Management, DFI, etc.)YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITIONEducation: 3/5 years of higher education You will be able to work in a team environment with a high degree of professionalism and a strong sense of responsibility.You will be able to analyse and summarise, manage priorities and be versatile, as well as being able to work as part of a team, being organised and having good communication skills. Knowledge and mastery of office automation tools.In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.HENNER PRESERVES ALL YOUR LIVESWe know that you don't just have a professional life. Of course, it is essential to the balance and fulfilment of your life, but it must not impinge on your personal, family, social, cultural or sporting life. We know this and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, providence, retirement, funeral cover, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).
YOUR JOB AND YOUR LIFE AT HENNERYour position is based in Neuilly-sur-Seine. Within our International Mobility Department, which is responsible for monitoring and developing the business of French multinationals for their mobility/expatriate activity, we are looking for a Client Manager W/M to meet our growth challenges. You will be in charge of a high value-added client portfolio (turnover, number of lives, Group's reputation) for which you will be responsible for day-to-day client relations.You will work in a team of around twenty people with experience of both the customer portfolio and Henner's tools and processes.You will benefit from the advantages of an expert group (legal, technical, marketing and communication support) in a flexible and dynamic environment.This position offers you the opportunity to :- Continuing to develop your expertise in the field of social protection via an adapted continuous training programme that will be part of your professional life.- Join a dynamic group that invests in advice and high-performance tools and is recognised for its management quality and customer commitment.- Be part of a company where you can make a career and have prospects for development.Your main tasks will beYou will be responsible for the development of the Group's business and will be responsible for the following tasks- Leading and participating in consultancy assignments in synergy with the various sales teams in France and internationally- Promote the implementation of a "Henner Key Accounts" policy within the group to ensure the proper follow-up of key clients and strategic prospects;- Propose the development of new market offers to anticipate changes, evolutions and customer needs;- Participate in client steering/monitoring committees- Presenting profit and loss accounts- Participate in and/or lead presentations during calls for tender.YOUR HUMAN AND PROFESSIONAL QUALITIES FOR THIS POSITION- A minimum of 5 years experience in a similar position will enable you to position yourself as a true consultant and to contribute to the development of this department- You will have experience in consulting in the field of personal insurance, international mobility and knowledge of issues related to international Health & Welfare / Employee benefits.- You speak English fluently.- You appreciate a certain degree of autonomy in the commercial relationship, you know how to manage your priorities and identify the points of vigilance.- Your interpersonal skills and your solution orientation, combined with your negotiation skills, will enable you to establish yourself as the preferred contact for a complex and demanding clientele.HENNER PRESERVES ALL YOUR LIVESWe know that you don't just have a professional life. Of course, it is essential to the balance and fulfilment of your life, but it must not impinge on your personal, family, social, cultural or sporting life. We know this and we take care of it.At Henner, our job is to protect the lives and health of 2.1 million people. We protect them as if they were members of our family. We call it Caring, and this approach also applies to our teams. And therefore to you, whom we wish to recruit today to strengthen our teams and join our Group, the French leader in group health insurance and a specialist in social protection (health, providence, retirement, funeral cover, employee savings and employee shareholding). We provide our beneficiaries with the world's largest network of healthcare partners (1.6 million professionals in 196 countries).HENNERFR
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